Ibis Styles Dubai Deira Reviews

Response from Property: Dear Kabir,Thank you for sharing your feedback. We sincerely apologize for the negative experience you had during your stay. Providing excellent service and hospitality is our top priority, and we regret that we did not meet your expectations.Your comments regarding staff behavior and housekeeping are concerning, and we will address them with the team to ensure better service in the future. We also apologize for not providing the expected toiletries and cleaning service. This is certainly not the standard we aim to uphold, and we will make sure these issues are addressed promptly.We truly appreciate your input, and we hope to have the opportunity to provide you with a much better experience in the future.Warm regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear Zahid,Thank you for your feedback! I’m glad you enjoyed the location near the Gold Souk. Regarding the milk for tea, we’ve eliminated plastic to support sustainability, so while we don’t provide it in the rooms, it is available upon request. We appreciate your understanding!As for the swimming pool, we’re always looking to enhance our facilities. We’d love to hear more about your thoughts on how we can improve it. Your input is invaluable to us!Warm regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear valued guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. It's great that you found our hotel clean with courteous staff. We're pleased that you appreciated our convenient location, just a 5-minute walk from the metro station and close to the Gold Souk, with all amenities nearby. Your comments are valued, and we look forward to welcoming you back for another excellent experience!Warm regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear Eissa,Thank you for sharing your feedback about your stay. We're pleased to hear that you found the room clean and spacious. We understand that seasonal factors may influence pricing, and we appreciate your understanding in this regard.If there's anything specific you enjoyed or if you have any preferences for your future visits, please feel free to let us know. We strive to provide value for our guests, and your comments are valuable as we continuously work to enhance our offerings.We look forward to the pleasure of welcoming you back for another positive experience.Thank you for choosing our hotel.Best regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear yilmaz,Thank you for your feedback! We're delighted to hear that our hotel near the Gold Souq is your preferred choice in Dubai. It's great that you appreciate the convenient location, the nearby restaurants, and the rooftop swimming pool. We're also pleased that our reception team provided helpful service and that you found the rooms clean and functional. Your loyalty means a lot to us, and we look forward to welcoming you back for another enjoyable stay!Warm regards,Analin, Cluster Guest Expereince Manager

Response from Property: Dear Mr. Thet,Thank you for your feedback. I understand that the room size didn't meet your expectations. While our rooms can accommodate 2 adults, we can certainly arrange an additional room if you prefer more space.I appreciate your comments and will use them to help enhance our guest experience. If you have any other suggestions or needs, please let me know!Warm regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear Tom,Thank you for choosing to stay with us at ibis Styles Dubai Deira. We're delighted to hear that you enjoyed your experience and that everything met your expectations.We strive to provide exceptional service and a comfortable stay for all our guests, and it's wonderful to know that we succeeded in making your visit enjoyable.We hope to have the pleasure of welcoming you back to our hotel in the future. Best regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear valued guest,Thank you for your positive feedback! We're glad to hear that you found the hotel clean, with a nice location near Deira, and that the staff was friendly. If you have any specific comments or preferences for your next stay, feel free to share. We appreciate your kind words and look forward to providing another excellent experience for you in the future!Best regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear valued guest,We're delighted to receive your positive feedback! It's fantastic to hear that our facilities met your expectations and that you enjoyed the amenities we offer. Our staff takes pride in delivering outstanding service, and we're grateful for your recognition. We can't wait to have you as our guest again soon!Best regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear Fadiga,Thank you for your kind words! I'm thrilled to hear you found the hotel relaxing and clean. If you have any other feedback or suggestions, please feel free to share. We look forward to welcoming you back!Warm regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear Hashir,Thank you for your wonderful feedback! We're thrilled to hear that staying with us was the best choice for you and that you loved everything about your experience. Providing a perfect stay is what we strive for, and we're glad that we met your expectations and left you with nothing to complain about :).Thank you once again for choosing to stay with us, and we eagerly await the opportunity to welcome you back for another fantastic stay.Best regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear Chan,Thank you for taking the time to share your positive experience with us! We're thrilled to know that our hotel exceeded your expectations. Your satisfaction is our top priority, and we're glad that our team was able to provide you with a memorable stay. We hope to have the pleasure of hosting you again on your next visit.Best regards,Analin, Cluster Guest Experience Manager

Response from Property: Dear valued guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take guest concerns seriously, and we will investigate the issue you raised with our team. Your feedback helps us identify areas for improvement, and we're committed to addressing this matter to ensure a better experience for our future guests. Thank you for bringing this to our attention.Best regards,Analin, Cluster Guest Experience Manager