Concorde Palace Hotel Reviews
Concorde Palace Hotel
44099 - Khalid Bin Al Waleed Rd, Al Raffa, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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Concorde Palace Hotel Guest Reviews
3.7/5
52 review
Verified reviewsLocation3.9
Amenities3.5
Service3.7
Cleanliness3.7
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All reviews(52)
Positive reviews(41)
Reviews with photos/video(8)
Too noisy(11)
Awesome stay(8)
Great location(6)
Great service(5)
Negative reviews(11)
Guest User
Standard Double or Twin Room
Stayed in Apr 2024
Couples
4 review
Posted on May 2, 2024
Bed Bugs in first room. They moved us and no further issues with bugs. Noise from nightclub was unbearable at times. It was very difficult to sleep even with ear plugs. There was a leak in the bathroom which meant that the floor was always wet and housekeeping were very reluctant to give us extra towels. In the end they did but every time they cleaned we had to request more again. Water was hot. WiFi worked well. Good for budget hotel but don’t expect a very nice experience - they are all rather rude and in need of hospitality training. You get what you pay for!
Response from Property: Dear Guest,Thank you for taking time to write a review of your recent stay at our Concorde Palace Hotel Dubai.We apologize for the inconvenience caused to you during your stay. We have noted your comments and we do appreciate your observations as it is only by being made aware helps us improve our services. Corrective measures are taken to improve the services you have highlighted. We are resolving the sound proofing issue soon in coming days. We certainly look forward to welcoming you back to Concorde Palace Hotel Dubai near future.Raj ShindeGeneral Manager
Togi the Travel addict 113
Standard Double or Twin Room
Stayed in Apr 2024
Family
26 review
Great
Posted on Apr 14, 2024
First of all, the location was really good. Near metro station, cheap malls and restaurants. Staff is kind and helpful.
The internet was little bit slow. Bad thing was shower, that's really small, i could barely even turn, and there's no hot or cold water, it's just warm water.
Response from Property: Dear Guest, Greetings from Concorde Palace Hotel Dubai!Thank you for your review regarding your recent stay with us here at Concorde Palace Hotel Dubai.Appreciate for describing positive information of the hotel such as location and staff friendliness. We have noted your comments and we do appreciate your observations as it is only by being made aware helps us improve our services. Corrective measures are taken to improve the services you have highlighted.Thank you once again for choosing to stay with us and have the pleasure of welcoming you to Concorde Palace Hotel Dubai. Raj ShindeGeneral Manager
Guest User
Standard Double or Twin Room
Stayed in Apr 2024
Solo travelers
1 review
Very Good
Posted on Apr 22, 2024
Facility and amenities were good. Chose the rooms are 3rd floor or above and the noise level is very high in 2nd floor or less due to numerous pubs below.
Response from Property: Dear Guest,Greetings from Concorde Palace Hotel Dubai!Thank you for your review regarding your recent stay with us here at Concorde Palace Hotel Dubai.We are resolving the sound proofing issue soon in coming days & we apologize for any inconvenience this may cause and appreciate your understanding.We certainly look forward to welcoming you back to Concorde Palace Hotel Dubai near future.Raj ShindeGeneral Manager
RahmanMahbubur
Standard Double or Twin Room
Stayed in Jun 2024
Couples
8 review
Outstanding
Posted on Jun 30, 2024
Such a very nice hotel with very easy location
Response from Property: Dear Mr. Rahman Mahbubur,Greetings from Concorde Palace Hotel Dubai! Thank you for taking the time to share your feedback on your recent visit here at Concorde Palace Hotel Dubai. It was delightful to know that you had enjoyed your stay with us. Your experience will be shared to the rest of the team, and we all look forward to welcoming you back soon for another wonderful stay.Raj ShindeGeneral Manager
Guest User
Standard Double or Twin Room
Stayed in May 2023
Business travelers
1 review
Posted on Jul 12, 2023
Check in and check out was easy and early Check-in was provided, location is good close to metro and supermarkets
AbGeo
Standard Double or Twin Room
Stayed in Apr 2023
Solo travelers
18 review
Outstanding
Posted on Apr 20, 2023
The stay was good, they did an upgrade which was extremely good. Also the staffs are extra decent and are available on dot.
tarek
Standard Double or Twin Room
Stayed in May 2023
Booked for others
1 review
Posted on May 29, 2023
Not feel safe and not good cause there's alot of disco there
Guest User
Standard Double or Twin Room
Stayed in May 2023
Business travelers
2 review
Outstanding
Posted on Jul 10, 2023
Staff quite friendly. They understand your privacy and security.
Ak
Standard Double or Twin Room
Stayed in Sep 2023
Couples
2 review
Posted on Sep 8, 2023
It's not hotel u can call it club loudly music bed smell agerbathi cockroach 🪳 in the room no parking even they have but they will charge 30 Dirham I suggest don't go there bad experience
Response from Property: Dear Guest,Greetings from Concorde Palace Hotel Dubai! Thank you for your feedback and we at Concorde Palace Hotel always welcome guests feedback and take it as constructive suggestion to ensure that all our guests are well looked after and are served in excellence.We apologize for the inconvenience caused to you during your stay. Corrective measures are taken to improve the services you have highlighted. We do have valet parking facility and we have mentioned the details in all our distribution channels. We are resolving the sound proofing issue soon in coming days & we apologize for any inconvenience this may cause and appreciate your understanding. We certainly look forward to welcoming you back to Concorde Palace Hotel Dubai near future.Raj ShindeGeneral Manager
Malik Jeff
Standard Double or Twin Room
Stayed in Jun 2024
Couples
4 review
Outstanding
Posted on Jul 14, 2024
Its was overall fantastic
Response from Property: Dear Mr. Malik Jeff,Greetings from Concorde Palace Hotel Dubai! Thank you for your review regarding your recent stay with us here at Concorde Palace Hotel Dubai. Indeed, nice to learn how much you enjoyed your time with us. Thank you for your kind comments especially about the service you received during your stay.We all look forward to welcoming you back soon for another amazing experience.Raj ShindeGeneral Manager
Guest User
Standard Twin Room
Stayed in Dec 2022
Solo travelers
1 review
Posted on Dec 19, 2022
Have stayed several times and it was comfy for me, all the staffs are very friendly especially the receptionist ( sorry I forgot the name )
RyanB
Standard Double or Twin Room
Stayed in Apr 2024
Booked for others
25 review
Posted on Apr 13, 2024
Noisy…Because of the club
Response from Property: Dear Mr. Ryan,Greetings from Concorde Palace Hotel Dubai! Thank you for your review regarding your recent stay with us here at Concorde Palace Hotel Dubai.We are resolving the sound proofing issue soon in coming days & we apologize for any inconvenience this may cause and appreciate your understanding.We certainly look forward to welcoming you back to Concorde Palace Hotel Dubai near future.Raj ShindeGeneral Manager
Guest User
Standard Double or Twin Room
Stayed in Jul 2023
Business travelers
62 review
Outstanding
Posted on Aug 24, 2023
Very good stay and recommend to others as well and clean place
Chirag Mehndiratta
Standard Double or Twin Room
Stayed in Dec 2023
Business travelers
11 review
Very Good
Posted on Jan 1, 2024
Good Hotel but breakfast is not good
Response from Property: Dear Mr. Chirag, Greetings from Concorde Palace Hotel Dubai!Thank you for your review regarding your recent stay with us here at Concorde Palace Hotel Dubai. We have multiple choices in our buffet breakfast. We plan our menu based on in-house guest nationality mix and we keep on upgrading the options from time to time.Thank you once again for choosing to stay with us and have the pleasure of welcoming you to Concorde Palace Hotel Dubai. Raj ShindeGeneral Manager
Guest User
Standard Double or Twin Room
Stayed in Apr 2023
Travel with friends
21 review
Very Good
Posted on Apr 8, 2023
They don't give proper information. Very headache to move here and there. But okay to stay