Sorell Hotel Sonnental

Sorell Hotel Sonnental Reviews

Sorell Hotel Sonnental

Zürichstrasse 94/96, Dubendorf, Canton of Zurich, 8600, SwitzerlandView Hotel Details
Sorell Hotel Sonnental
Sorell Hotel SonnentalSorell Hotel SonnentalSorell Hotel Sonnental
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Sorell Hotel Sonnental Guest Reviews

4.1/5
Very Good
21 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(21)
Positive reviews(19)
Reviews with photos/video(3)
Negative reviews(2)
mushroom055
Standard Triple Room
Stayed in Dec 2022
Family
10 review
4.7/5
Amazing
Posted on Dec 28, 2022
The hotel is rather new, located in the suburbs of Zurich. From Zurich HB you need to take the train to Stettbach, and either a bus or tram to the hotel. The room is quite spacious and clean.
Guest User
Standard Queen Room
Stayed in Jun 2022
Couples
1 review
4.0/5
Very Good
Posted on Jul 6, 2022
We were there for 5 nights and the conections to the city are great. The Breakfast had a lot of variation. The weather was very hot, and the room didnt had AC. It was very hot in the room. Everyting else was amazing
JulianXP112
Standard Queen Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 11, 2024
Service was impeccable as always. And the stay was a pleasure. Unfortunately, I always oversleep breakfast 🤣.
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Guest User
Standard Triple Room
Stayed in Jan 2024
Family
7 review
3.7/5
Posted on Feb 23, 2024
It's just so-so. The advantage is that you can park for free. The room is relatively big, but the front desk is often unattended. The accommodation, front desk and restaurant are all separate, which is inconvenient. The breakfast is so-so, but if you want to eat in the restaurant at noon or in the evening, the price is very expensive!
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Guest User
Standard Single Room
Stayed in Jun 2023
Business travelers
18 review
4.5/5
Great
Posted on Aug 19, 2023
The room is clean and tidy, the service attitude is good
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Guest User
Standard Single Room
Stayed in Jul 2022
Couples
57 review
4.7/5
Amazing
Posted on Jul 13, 2022
Easily accessible by car with free parking. Suitable for families with children because there is a large playground
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Gaby141414
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 18, 2024
Excellent hotel, attentive and helpful staff -they helped us with everything we needed. Very spacious, clean and comfortable room. Abundant and varied breakfast. We also decided to have dinner one night at the restaurant and we enjoyed it very much (despite the expensive prices like in all of Switzerland). Free parking (very useful since it is not close to the center or the train station) - a place to return!
Response from Property: Dear Gaby, thank you for choosing Sorell Hotel Sonnental and sharing your positive experience! We are delighted to hear that you found our hotel excellent, with attentive staff, spacious and comfortable rooms, and a varied breakfast. Your satisfaction is our priority. We are glad you enjoyed dining at our restaurant and took advantage of our free parking. We appreciate your kind words and look forward to welcoming you back soon. Best regards, Sorell Hotel Sonnental
davidhW8030BI
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 17, 2024
We were extremely satisfied with our stay at the Sorell Hotel Sonnental in Duebendorf. Our room was clean, comfortable, quiet, well-appointed, and spacious. Everything was in excellent working order. The beds were perfect for a fine sleep. The bathroom shower was small, but very usable. The safe was a bit difficult to access because it was attached to the bottom of the closet. The television had many television and music channels in a myriad of languages, including, but not limited to German, French, Italian, English, and Russian. The highlight for us was the spectacular breakfast buffet. It was superb! The staff was friendly and efficient. We have no complaints whatsoever. We look forward to returning.
Response from Property: Dear David H, Thank you for taking the time to share your excellent experience at Sorell Hotel Sonnental in Duebendorf. We are delighted to hear that you were extremely satisfied with your stay. It is wonderful to know that your room was clean, comfortable, quiet, well-appointed, and spacious. We are glad that everything was in excellent working order and that you had a fine sleep on our perfect beds. We appreciate your feedback regarding the bathroom shower and the safe, and we will take it into account for future improvements. We are thrilled to hear that you enjoyed the wide selection of television and music channels in various languages, including German, French, Italian, English, and Russian. Moreover, we are delighted that the highlight of your stay was our spectacular breakfast buffet. We take pride in providing a superb dining experience for our guests. Thank you for your kind words about our friendly and efficient staff. We strive to offer excellent service to all our guests. We look forward to welcoming you back to Sorell Hotel Sonnental for another memorable stay! Warm regards, Sorell Hotel Sonnental
Peter B
Stayed in Sep 2023
Couples
1.0/5
Posted on Sep 29, 2023
Comfortable beds, friendly and helpful staff but badly designed rooms. If you want a nightstand light and charge your phone, you need to bring your own splitter for the outlet since the only outlet is used for the lamp on the nightstand. If they would switch the cupboard and TV location, you could actually watch without getting a strained neck. Also no AC. Rooms are extremely hot during summer and fall. Horrible room service. 27CHF + 5CHF for a frozen and thawed in the microwave burger patty that was hard and dry. The brioche bun was wet, soggy and falling apart. For a 4 star hotel this is not acceptable. There are much better options around for a cheaper price. I was looking forward to the breakfast buffet that was supposed to be top notch. Dirty plates and food wasn't refilled when it got empty. Coffee mugs were a mess with different sizes and no instructions what mug/cup was for what. Coffee machines kept breaking down and the poor girl that was doing the breakfast kept complaining. I got food poisoning from the salmon at the breakfast buffet. Frozen and thawed slimy salmon. We checked out and some hours later I sat in a park in Zürich puking my guts out for several hours. Never again this hotel. The restaurant should be closed by the health department!
Response from Property: Dear Peter Backmann Thank you for taking the time to share your impressions of your stay at the Sorell Hotel Sonnental. Also according to the motto: Double is better. We regret that we could not convince you of the burger with our service. We strive to constantly improve, but this accusation that we put our guests' health at risk at breakfast is absolutely terrible and bears no relation to the fact that you did not get your CHF 32 back. It is a pity if you only vent your anger on platforms instead of communicating directly on site and finding solutions. We wish you all the best. Best regards Carmen Rothmund General Manager
Guest User
Stayed in Mar 2023
Business travelers
5.0/5
Outstanding
Posted on Mar 25, 2023
If you are going to Dubendorf, this is a sweet small 2 stars hotel, with very clean, functional rooms. The reception guys are really helpful and welcoming. The breakfast is in a decent well lit, very clean and tidy restaurant with a fair variety of food including hot items. Very easy to access from airport via tram.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 14, 2023
Very good hotel, we booked this for 3 nights to watch a concert at the Hall which Is about an 8 minute walk away. The hotel rooms are lovely and clean the beds are really comfy and the shower is very good. The room was very hot on arrival as we stayed in June so we decided we would see if they could provide us with a fan which they kindly gave us one to use. This made the stay even more comfortable and we slept great. The breakfast is fantastic with lots of choice and to be honest the breakfast was much better than I originally expected. We dined at the hotel on two evenings and the food was superb the sorrel burger Is amazing. There are some coffee machines located around the hotel which were maintained and always ready to use which was great with baskets nearby with fruit and cereal bars which you could help yourself to whenever you wanted. All the staff were very friendly and welcoming and helpful. Overall this was a brilliant experience and I would highly recommend this hotel
Guest User
Stayed in Jan 2023
Business travelers
2.0/5
Posted on Jan 31, 2023
Standard room is small. Does not have a/c. In the warmer month you can’t sleep without having the window open. On the other hand the Main Street is super noisy. Result: your night is ruined. Not good if you have to work the next day. I have not seen elevators in tue second building. Don‘t travel with heavy bags.
Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 31, 2023
I stayed there for 3 days in March! The room was nice and it had a huge bed, which was comfortable. It has a minibar, which I didn't touch! The room was clean! I tried the breakfast, which is a buffet, with all kinds of stuff, and I did enjoy it! I recommend this place!
Response from Property: Dear peter, Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Sonnental. We are very pleased to hear that you found the room and our breakfast in particular commendable. We look forward to seeing you again soon at the Sorell Hotels. Kind regards Melanie Holdener General Manager
Guest User
Stayed in Jan 2023
Business travelers
4.0/5
Very Good
Posted on Jan 31, 2023
The hotel is very well located, excellent price, excellent rooms, very low noise with a good quality of sleep, excellent buffet breakfast included. So why not 5 stars?I was supposed to arrive with the reception closed and I received instructions in German. I asked for instructions in English but nobody answered my mail. So I had to phone and luckily somebody answered and explained me the procedure and gave me the code to open the front door. Besides this, very good experience and I will be back for sure
jmarcbrandenberger
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Jul 6, 2024
Very good hotel with excellent service! Very good restaurant, large room with nice terrace. Even a fireplace. Comfortable bed. Very clean. Large bathroom. Free parking. Ideal and 15 min from Zurich! 1 min from the motorway exit.
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Response from Property: Dear jmarcbrandenberger, Thank you for sharing your experience with us. We are delighted to read that you enjoyed our excellent service, our restaurant and our spacious rooms with terrace. Cleanliness, comfortable beds and our convenient location are essential elements that we strive to maintain at the highest level. We look forward to welcoming you again during your next stay. Kind regards, Sorell Hotel Sonnental