Staycity Aparthotels Dublin Mark Street Reviews
Staycity Aparthotels Dublin Mark Street
12 Mark St, Dublin, County Dublin, IrelandView Hotel Details
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Staycity Aparthotels Dublin Mark Street Guest Reviews
4.3/5
Very Good
112 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.3
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Positive reviews(12)
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Shelton
Studio Apartment (Sleeps 2)
Stayed in Dec 2023
Solo travelers
9 review
Posted on Jan 8, 2024
This was an okay hotel. My main complaint is the initial cleanliness. There was so much dust everywhere, one of towels was badly stained, the shower had mold, and the bed sheet had some stains. Honestly I was disgusted. One thing to note is that if you are staying less than 7 days your room does not get cleaned. You have to pay extra for cleaning. The staff was friendly and the breakfast was good (maybe not worth the 14 euro extra fee per day). The location was great, walking distance from the canal where there are many restaurants and shops. The room is very small but does have all of the amenities needed if you are staying for an extender period of time and want to cook (though I am not sure about laundry service for clothes) Personally I will not book this chain again mainly due to the cleanliness and I prefer a hotel where the room is cleaned/re-stoked daily.
Response from Property: Dear Shelton,Thank you for your feedback. We apologize for the issues you encountered with cleanliness during your stay. This is not the standard we strive to uphold, and we will address these concerns with our housekeeping team to ensure improvements are made.Regarding the cleaning policy, we offer complimentary cleaning for stays of 7 days or more, with additional cleaning services available upon request for shorter stays. We appreciate your positive comments about our staff and the convenient location. We will continue to work on enhancing our services and amenities.Sincerely,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Guest User
Studio Apartment (Sleeps 2)
Stayed in Aug 2023
Friends
1 review
Posted on Oct 23, 2023
Breakfast wasn't good enough. But the pizza was good. The room condition was also good enough
Response from Property: Dear guest,Thank you for your feedback. We're glad to hear you enjoyed the pizza and found the room condition satisfactory. We apologize that the breakfast did not meet your expectations and will strive to improve it.Sincerely,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Guest User
1 Bedroom Apartment Superior (Sleeps 4)
Stayed in Dec 2022
Solo travelers
6 review
Posted on Jan 4, 2023
It is a beautiful alternative to a hotel with better facilities if you want to be self catering
Response from Property: Dear guest,Thank you for your positive feedback! We're glad to hear that you found our aparthotel to be a beautiful alternative to traditional hotels, especially with our superior self-catering facilities. We aim to provide a comfortable and convenient stay for our guests, and we're pleased to know that you enjoyed your experience with us.Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Jason
Studio Apartment (Sleeps 2)
Stayed in Mar 2023
Couples
2 review
Outstanding
Posted on Mar 29, 2023
Superb central location next to one of the best bakery’s bread41. Room was lovely and clean and clean and had great self catering appliances. Shower was beautiful and breakfast was delicious with plenty of variety. Won’t stay anywhere else if I return to dublin.
Response from Property: Dear Jason,Thank you for your wonderful feedback! We're thrilled you enjoyed our superb central location, the lovely and clean room, and our self-catering appliances. It's great to hear you appreciated the beautiful shower and the delicious, varied breakfast. We look forward to welcoming you back on your next visit to Dublin!Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Guest User
Studio Apartment Accessible
Stayed in Feb 2023
Couples
1 review
Very Good
Posted on Feb 6, 2023
Good location and beautiful room with view over Dublin. A couple of very minor quibbles over cleaning but would certainly stay again
Response from Property: Dear guest,Thank you for your feedback! We're thrilled to hear you enjoyed the location and the beautiful room with a view over Dublin. We'll address the cleaning issues to ensure a seamless experience next time. We look forward to welcoming you back on your next visit!Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Guest User
Studio Apartment (Sleeps 2)
Stayed in Mar 2023
Solo travelers
1 review
Very Good
Posted on Mar 15, 2023
Everything is good.
Very nice value for the rates.
Response from Property: Dear guest,Thank you for your kind words! We're delighted to hear you found everything good and appreciated the value for the rates. We hope to welcome you back soon.Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Junzidongdaobudongshou
Studio Apartment (Sleeps 2)
Stayed in Feb 2024
Friends
5 review
Amazing
Posted on Feb 16, 2024
The location, facilities, services, and hygiene are all satisfactory. The only drawback is that the room is a little cramped and the bathroom cannot accommodate many things.
Original TextTranslated by Google
Response from Property: Dear Junzidongdaobudongs,Thank you for your recognition of our location, facilities, service, and cleanliness! We are delighted that you were generally satisfied with your stay. We apologize for any inconvenience caused by the room and bathroom being slightly cramped. Your feedback is very important to us, and we will continue to strive for improvement.Sincerely,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Guest User
Studio Apartment Accessible
Stayed in Jan 2023
Family
1 review
Outstanding
Posted on Jan 29, 2023
An incredible aparthotel, located very well near the temple bar area. The customer service at the reception was very good, they did their best to understand us.
We will repeat without a doubt.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience at our aparthotel and that you found the location convenient near the Temple Bar area. It's great to know that our reception team provided excellent customer service and made every effort to understand your needs. We can't wait to welcome you back for another fantastic stay!Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Joewinwin
Studio Apartment (Sleeps 2)
Stayed in Sep 2022
Solo travelers
73 review
Very Good
Posted on Oct 1, 2022
A little distance from the city center, it is a relatively new hotel, the room is very new, the service is good, you can try it!
Original TextTranslated by Google
Response from Property: Dear Joewinwin,Thank you for sharing! We're delighted to hear your positive feedback about our hotel. We'll continue to strive to provide excellent service and comfortable accommodation. Looking forward to serving you again!Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels
Tudou2001
Studio Apartment (Sleeps 2)
Stayed in Oct 2023
Friends
9 review
Outstanding
Posted on Oct 11, 2023
The hotel is very good
Original TextTranslated by Google
Response from Property: Dear Tudou2001,Thank you for your perfect rating! We're delighted you had a great stay with us.Best regards,Lukas & the TeamHotel General ManagerStaycity Aparthotels