UrCove by HYATT Qingchengshan Hot Spring Resort

UrCove by HYATT Qingchengshan Hot Spring Resort Reviews

UrCove by HYATT Qingchengshan Hot Spring Resort

No.88 Xingjing Road, Dujiangyan, Sichuan, ChinaView Hotel Details
UrCove by HYATT Qingchengshan Hot Spring Resort
UrCove by HYATT Qingchengshan Hot Spring ResortUrCove by HYATT Qingchengshan Hot Spring ResortUrCove by HYATT Qingchengshan Hot Spring Resort
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UrCove by HYATT Qingchengshan Hot Spring Resort Guest Reviews

4.7/5
Outstanding
689 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(689)
Positive reviews(672)
Reviews with photos/video(305)
Delicious breakfast(105)
Friendly front desk staff(62)
Relaxing hot springs(48)
Close to train station(41)
Perfect for families(26)
Tasty coffee(14)
Offers pick-up/drop-offs(10)
Negative reviews(17)
Adrian
Deluxe 2-bed Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 7, 2024
Excellent New Hotel with nice facilities. Very near to Qingchengshan. Will definitely recommend if u wan to go Qingchengshan. All the service staff is great at this hotel
Response from Property: Hello dear guests, I am very glad that you have chosen Qingchengshan Yifei Hot Spring Resort Hotel. The hotel is only a 3-minute walk from Qingchengshan High-speed Railway Station. It is only a 15-minute walk from the front mountain gate of Qingcheng Mountain and a 15-minute drive from the front mountain of Qingcheng Mountain. It is cold and the time is lazy. Whether you are going for a romantic date, a sister health bureau, a heartwarming family trip, or trekking alone, Qingcheng Mountain Yifei Hot Spring Resort Hotel can bring you a warm and healing rest and physical examination. General Manager--Henry ZHAO
Dayoung
Sunshine Private Soup King Bed Room
Stayed in Apr 2023
Couples
9 review
4.5/5
Great
Posted on Apr 12, 2023
It was a great stay! We enjoyed the hot spring both outdoor and indoor. Although the breakfast was not as good as I anticipated (especially coffee), I liked this hotel overall! The coffee and tea in the room were actually nice! I recommend this hotel for a perfect weekend getaway from Chengdu.
Response from Property: Dear friend, hello, thank you very much for staying at Qingcheng Mountain Yifei Hot Spring Resort Hotel, I am very happy to spend a happy time with you, the hotel rooms provide coffee machines, capsule coffee, courtyard rooms and deluxe double rooms are equipped with Sealy Mattresses and Dyson hair dryers, electric curtains and smart toilets, every praise from you is an encouragement to the hotel, we will continue to work hard to serve more guests. General Manager--Dean Zhang
Guest User
Guestroom - Courtyard-View (Double Bed)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
This is a hotel that exceeded my expectations. The private hot spring pool in the room is very comfortable. The staff is well-trained. I am also satisfied with the free soup pot.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
What a pleasant surprise hotel, full of details, super high-end toiletries and bath products, many hotels do not provide such good disposable products, very satisfied with the stay [strong] [strong] [strong]
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Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 29, 2024
At the foot of Mount Qingcheng, very close to the scenic area shuttle bus station and Mount Qingcheng high-speed rail station. You can wear Hanfu to take pictures, and the room is also very large. I hope Yifei will get better and better. Now I choose Yifei when I go out.
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Response from Property: Dear guests, hello! Thank you for choosing to stay at the Qingcheng Mountain Yifei Hot Spring Resort Hotel and for your recognition of us. We have shared your affirmation with our colleagues in the hotel about the tranquility and beauty of the Yifei Hotel. We are very happy and look forward to creating another pleasant journey for you next time. Each room in the hotel is equipped with a coffee machine, smart AI guest control, electric curtains and smart toilets. The hotel is also equipped with rooms with private hot springs for you to choose from. The hotel is equipped with a public hot spring pool. We look forward to you and your family staying at the Qingcheng Mountain Yifei Hotel again, and returning to a quiet and leisurely state with every breath. I wish you and your family good health! | Qingcheng Mountain Yifei Hot Spring Resort Hotel Management Team
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The front desk service is very good. The room facilities and equipment are all intelligent. The hotel environment is good. After climbing the mountain, it is very comfortable to return to the hotel and soak in the hot spring at night
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Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel service is super good and the breakfast is delicious. The front desk staff is also very enthusiastic. The hotel is very close to the high-speed rail station, about an 8-minute walk away. It is also close to the Qianshan sightseeing bus. The stay experience is very good and I look forward to staying there next time
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Guest User
Superior Queen Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It was a very satisfying stay. The hotel is super beautiful, the front desk staff has a sweet smile, there is a self-service laundry room, the bed and pillows in the room are also very comfortable to sleep on. The staff saw that I had a lot of luggage and helped me take the luggage to the room. The overall stay experience was great!
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Response from Property: If you are happy and satisfied with your stay, Xiao Feifei will be satisfied. Thank you for your recognition of Qingcheng Mountain Yifei Hot Spring Resort Hotel. We will go further with your expectations.
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The overall feeling is good, the room is very good, the free iced sour plum soup specially prepared by the front desk lady is so delicious, and there is also a Hanfu experience, I want to wear every piece, next time I come to Qingcheng Mountain, I will choose Yifei
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Response from Property: Xiao Feifei is very excited to receive your likes and praise. We have always been adhering to the original intention of serving guests first. All our efforts and considerations are just to hope that you can have a better rest during your journey.
Muyuming
Superior Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The room is quite big, the hotel service is also very good, the location is very close to the high-speed rail station, and the hotel also provides free pick-up. In short, it is a very good experience.
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Response from Property: Dear friend, hello, thank you very much for staying at Qingcheng Mountain Yifei Hot Spring Resort Hotel. It is a pleasure to spend a happy time with you. The hotel rooms provide coffee machines and capsule coffee. The courtyard rooms are equipped with Sealy mattresses and Dyson hair dryers, electric curtains and smart toilets. Every good comment you give is an encouragement to the hotel. We will continue to work hard to serve more guests.
Guest User
Enjoying A Twin Room By The Pond
Stayed in Aug 2024
Couples
5 review
4.5/5
Great
Posted on Aug 20, 2024
The Gonggong Hot Spring area is small, and the inspection of room consumables needs to be improved (the toothbrush used by the previous guest was not replaced in time) Also, I hope you can note the room types on the Ctrip platform. If you want to book the same room as the one you put on the platform, you need to contact us in advance! Otherwise, it will be suspected of inducing consumption.
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Response from Property: Dear friend, hello, thank you for staying at Qingchengshan Yifei Hot Spring Resort Hotel. We are sorry that we failed to meet your expectations. Please allow us to express our sincere apologies to you. Regarding the public hot spring pool, we have four hot springs of different sizes. The most special one is the innermost cave hot spring pool. The lighting atmosphere is especially beautiful at night. Regarding the room consumables you mentioned, we will also feedback this situation to the housekeeping manager, and strengthen employee training in the future to avoid such problems. Then you mentioned the Ctrip room type display problem. Our Garden View Deluxe Twin Room has 2 styles. On our Ctrip page about the Garden View Deluxe Twin Room, the display picture is also online and displayed. At the same time, thank you very much for your feedback. I sincerely hope that you will visit our hotel again. We will definitely give you a better stay experience. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel environment is very good. It is a little further from the sightseeing bus station in the front mountain of Qingcheng Mountain. Because tourists can only take the sightseeing bus to go up the mountain, the road is very quiet except for the sightseeing bus! The hotel is a five-star hotel with great environment, hygiene and food. The hotel hot spring is a little small, but there is basically no one there, and it feels like a vacation.
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6/9
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
First of all, the hotel is in a good location. It is just a 500-meter walk from the Qingcheng Mountain High-speed Railway. The shuttle bus to the front mountain is also nearby. Mixue Ice City has all kinds of snacks and restaurants. The room is said to be smart, but the voice assistant recognition is not very sensitive. Manual operation is faster. There is an outdoor hot spring starting at 3 pm. I didn't go this time because I was in a hurry. I will experience it again next time.
Original TextTranslated by Google
Response from Property: Dear friend, hello, thank you very much for staying at Qingcheng Mountain Yifei Hot Spring Resort Hotel. It is a pleasure to spend a happy time with you. The hotel rooms provide coffee machines and capsule coffee. The courtyard rooms are equipped with Sealy mattresses and Dyson hair dryers, electric curtains and smart toilets. Every good comment you give is an encouragement to the hotel. We will continue to work hard to serve more guests.
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room is very comfortable, clean, and the environment is very comfortable and quiet. The front desk lady is very enthusiastic. It would be better if there were more machines in the laundry room. The wait was a bit long. High-speed rail station pick-up service: The luggage was a bit heavy, and the hotel uncle came to help with the luggage. Double hot spring enjoyment: The children went to experience it, which was very good.
Original TextTranslated by Google
Response from Property: Xiao Feifei is very excited to receive your likes and praise. We have always been adhering to the original intention of serving guests first. All our efforts and considerations are just to hope that you can have a better rest during your journey.
Guest User
Family-friendly 2-bed Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Very good environment, comfortable and clean hotel! The children also like it here, the air is very good, and the service is also in place! Every staff is very polite, and I will stay here again next time!
Original TextTranslated by Google
6/7
Response from Property: Dear friend, hello, thank you very much for staying at Qingcheng Mountain Yifei Hot Spring Resort Hotel. It is a pleasure to spend a happy time with you. The hotel rooms provide coffee machines and capsule coffee. The courtyard rooms are equipped with Sealy mattresses and Dyson hair dryers, electric curtains and smart toilets. Every good comment you give is an encouragement to the hotel. We will continue to work hard to serve more guests.