Six Senses Qing Cheng Mountain

Six Senses Qing Cheng Mountain Reviews

Six Senses Qing Cheng Mountain

No. 2 Dongruan Avenue, Dujiangyan, Sichuan, 611844, ChinaView Hotel Details
Six Senses Qing Cheng Mountain
Six Senses Qing Cheng MountainSix Senses Qing Cheng MountainSix Senses Qing Cheng Mountain
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Six Senses Qing Cheng Mountain Guest Reviews

4.7/5
Outstanding
2057 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2057)
Positive reviews(2023)
Reviews with photos/video(940)
Delicious breakfast(182)
Well designed(140)
Perfect for kids(77)
Garden view(45)
Excellent afternoon tea(15)
Family activities available(12)
Negative reviews(33)
Guest User
Six Senses Hot Spring Suite
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
This was the most beautiful resort that I have ever been to. I enjoyed a wonderful massage experience and all the staff were very helpful. Alyssa and Sofia were always available to assist me when I needed it. I highly recommend this resort for anyone who wants to relax and escape the city.
6/7
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, pioneering wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Guest User
Six Senses Garden Suite (Twin Bed)
Stayed in Jun 2024
Couples
9 review
4.2/5
Very Good
Posted on Aug 5, 2024
Amazing place BUT... Staff could be much better trained for such an upscale hotel/resort, those standing at the entrance. Slow in response, not greeting guests, not giving any directions upon arrival. Could have provided better service by asking guests if they are going to any destinations nearby, inform guests that popular destination such as the Panda attraction needs booking in advance, the spa booking may not have slot best to book before whatever time, etc. Wanted the spa and panda but missed both as we were not told beforehand during conversations and even for the panda only knew it on the 2nd time we enquired.
6/15
Response from Property: Dear guest,Thank you for taking the time to tell us about your experience at Six Senses Qing Cheng Mountain.Please know that your feedback is extremely valuable to us and it had been already shared to our colleagues. We will use the feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Six Senses, if I can be any assistance to you, please feel free to contact us.SincerelyEdison LiDirector Of Rooms
Guest User
Six Senses Suite (King Bed)
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2024
Amazing experience! Surrounded by nature in a super well designed space completed with by the care and attention of the butler - Enyu. Enyu was super proactive and paid great attention to the details and ensured that the stay was comfortable! Every little thing from activity planning to food planning, breakfast, etc. Thank you Enyu. Definitely be back.
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, pioneering wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Jessnamaste
Two Bedroom Courtyard Villa
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Beautiful hotel , service was impeccable . Chinese restaurant food can be improved . Fantastic breakfast spread .
6/8
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your advice has been shared with our culinary team. We will continue to work hard to maintain the quality of dishes. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
WrldTraveler
Six Senses Suite (Twin Bed)
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Very satisfied with the experience, beautiful hotel and excellent service!
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, pioneering wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Sarah Louise
Six Senses Suite (Twin Bed)
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 27, 2024
2 night stay at Six senses to visit the local area and Wolong Panda Reserve with my adult daughter. From the moment I made contact with the hotel the staff were amazing. The hotel arranged airport pick up (thank you Kevin) and from the moment we landed we were taken care of. Fresh fruit and tea served en route to the hotel and a smooth journey despite the snow. A big shout out to Kevin and Yuki for their helpfulness both before and during our stay. The hotel is beautiful and the facilities are excellent. The rooms, the spa, the restaurant were all exceptional. Look forward to returning to stay here again. Thanks also to Melissa for ensuring our stay was amazing 🀩
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, pioneering wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Chin
Six Senses Garden Suite (King Bed)
Stayed in Dec 2023
Couples
20 review
4.7/5
Amazing
Posted on Jan 24, 2024
The room is very nice, a very family friendly hotel and service is excellent.
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, Pioneering Wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. The Chinese ***** New Year is approaching, and we are preparing many traditional activities for the guest. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
DorC
Six Senses Suite (King Bed)
Stayed in Sep 2023
Couples
5 review
4.7/5
Amazing
Posted on Oct 7, 2023
Had always wanted to try Six Sense and finally made it to one of their locations, Qing Cheng Sichuan. Love the tranquil environment, for a short trip away from city life. Located 10mins walk away from Qing Cheng mountain entrance, making it the most convenient location for our expedition to visit the mountains. The resort is heavily surrounded by greens and the wooden structured rooms definitely merges one into the nature environment. The food is great, with a huge selection to offer at the breakfast buffet, meeting top hotel standards. The Sichuan and Thai restaurant really gives the taste buds its best experience. The best part of the stay is surely their top notch service, with personalized concierge services and amazing staff throughout the compound, which made the stay absolutely 6 stars. They had buggy available throughout the resort and every staff around was polite and welcoming. Special thanks to their staff Mandy(马雅萍), who was super caring and helpful, giving great advises, suggestions and care at all times on wechat, and her warm reminder whether it be weather issues or special touch to our local travels surely uplifted our stay with Six Sense. The only improvement I would recommend to the stay would be that they should offer some free experiences inside the resort, like sampling their more intense courses, with simple arts and crafts classes, morning yoga/tai chi class, guided short hikes etc, with a weekly schedule so customers can choose to join. That would surely make the stay even more enjoyable.
6/19
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with Mandy,she is very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! The hotel has also prepared many activities for its guests such as Intangible cultural heritage experience, mandap and so on. We apologize for not being able to share this with you in time.We will continue to work hard to maintain the sustainable development concept of Six Senses, Pioneering Wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Guest User
Six Senses Garden Suite (King Bed)
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Sofia truly understand what good service is about, she always often appears when we need help, like when we were getting late for our taxi, she shows up with a golf cart pick us up, like help us move all our luggages while we were outside enjoy the nature walk in Qingcheng Mountain; and delight us with thoughtful surprises, like make a delicious cheese cake appears in our room, with all fruits my wife like and exact salty level I love for a cheese cake. They say good servers are invisible, then great server leave a sparkle impression in our memory. I’ve never had a butler before, in fact, both me and my wife are very autonomous person, we were both a bit uncomfortable about the idea having a stranger take care things for us, however Sofia’s butler service is a great introduction to both of us, and we enjoyed the experience, and we’ve learned how to make the best of a short period of vacation time by delegating tasks to our service provider. Thank you Sofia.
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, Pioneering Wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Guest User
Six Senses Garden Suite (King Bed)
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 15, 2024
Lovely resort, very relaxing. Mandy who checked us in and helped us arrange spa bookings and other bookings was very attentive. Would love to stay again!
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain. Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, pioneering wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Guest User
Six Senses Suite (King Bed)
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The hotel is absolutely wonderful. It is nicely located and beautifully done. The service is excellent, people are very friendly, helpful, and almost everyone spoke English. The breakfast has a terrific selection, the Thai restaurant serves great food, and the moon bar is a wonderful location for a drink. The rooms are spacious, very clean, and have a nice interior. Everything is thought through, the amenities are great in every way.
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, Pioneering Wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Guest User
Six Senses Garden Suite (Twin Bed)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Excellent service provided by the hotel crews. Personalised service provided by Yuki and team. Highly recommended !
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, Pioneering Wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
Jonathan D
Six Senses Suite (King Bed)
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on May 9, 2023
The resort, food and hospitality were all amazing. Ask for Vanilla if you want a fantastic tour guide to the incredible activity options. Highly recommend eating at The View for both the view and the delicious Thai cuisine.
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qingcheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with Sofia and Vanilla. They are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, lead a healthy lifestyle, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qingcheng Mountain again! Wish you have a nice day! | Six Senses Qingcheng Mountain Management Team
Guest User
Six Senses Suite (Twin Bed)
Stayed in Oct 2023
Family
39 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Honestly just the perfect hotel. Felt relaxed within 5 minutes of arriving, worth the flight from Beijing even just for one night. Staff all excellent.
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qing Cheng Mountain and taking time out of your busy schedule to comment on our service! Your affirmation has been shared with our hosts, they are very happy to bring you such a wonderful journey, and they look forward to bringing you a wonderful experience of service again! We will continue to work hard to maintain the sustainable development concept of Six Senses, Pioneering Wellness, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qing Cheng Mountain again! Wish you have a nice day! | Six Senses Qing Cheng Mountain Management Team
travelingtangerine
Six Senses Suite (King Bed)
Stayed in Apr 2023
Couples
3 review
5.0/5
Outstanding
Posted on Apr 24, 2023
Such a beautiful hotel with thoughtful staff. The noodle bar at the breakfast buffet is really tasty. Dining at the Chinese restaurant is okay but the hotel recommended a local restaurant that was better called ι’εŸŽη”². I booked a panda volunteer experience through the hotel and the package included a comfortable ride (with drinks and fruits) and a hotel guide that came with us the whole way. She helped take pictures and handle all the paper work and she's also very knowledgeable about pandas! The lunch at the panda event was also super tasty (even tho the environment is a bit shabby). The hotel prepared a special panda gift for me after the event at the hotel that night. As well as some warm ginger tea and a heater as the temperature had unexpectedly dropped.
6/8
Response from Property: Dear guests, thank you for choosing to stay in the Six Senses Qingcheng Mountain and taking time out of your busy schedule to comment on our service! We will continue to work hard to maintain the sustainable development concept of Six Senses, lead a healthy lifestyle, uphold the hospitable way of hospitality, and strive to provide each guest with a well-designed perfect experience of Six Senses Group. We hope you and your family will return to Six Senses Qingcheng Mountain again! Wish you and your family health and success| Six Senses Qingcheng Mountain Management Team