Guest User
November 1, 2024
We stayed 4 nights at the Whiz Luxe Hotel and want to share our thoughts. The location is excellent—central with beautiful views of the city and Mount Arjuna. The hotel has a stylish aesthetic, and the breakfast is very good and with no doubt one of the best gym I ever saw in a hotel. However, there were some serious issues with cleanliness and maintenance, which are surprising for a 5-star hotel. Upon arrival, we found a toilet roll in the pool, and there were food and bodily stains on the wall above the bed, behind the table on the wall and on the bedding. The showerhead was also poorly installed, causing water to splash everywhere. Although these issues were eventually addressed, the response time was slow. The reason we completed our stay is that family and friends live nearby.