Cititel Hotel Dumai
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dumai

Cititel Hotel Dumai

Jl. Jend. Sudirman No.445, Dumai Kota, Kec, Dumai, Riau, Indonesia
Show on Map
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.Show More
We Price Match
hotel overview picture
Last booked 1 hr ago
4/5Very Good·Great Location
Services quite good with tasty local food served at the brealfast buffee
Amenities
ParkingAirport shuttle pick-up24-hour front deskLuggage storageRestaurantAirport shuttle drop-offWi-Fi in public areas
All Amenities
Surroundings
Airport: Pinang Kampai Airport
(9.0 km)
Landmarks: FAMILY REFLEKSI
(<100m)
Landmarks: Masjid Takdir Ilahi
(170m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Suite
1

Standard Suite

Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
Deluxe Room
1

Deluxe Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
Standard Junior Suite

Standard Junior Suite

Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
Executive Room
1

Executive Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
Superior Room
1

Superior Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
Hide Room Types

Guest Reviews(16)

4/5
Very Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.8
  • Location4.2
  • Service3.9
M‍u‍h‍a‍m‍m‍a‍d‍ ‍F‍a‍d‍e‍l‍ ‍R‍a‍j‍a‍ ‍L‍u‍b‍i‍s
October 31, 2024
Services quite good with tasty local food served at the brealfast buffee
m‍a‍n‍g‍a‍s‍a
September 13, 2024
As for the service, it is very good, while the food is standard, while in terms of cleanliness, the room is quite clean, only the water in the bathroom is not dry and the bathroom door is starting to rot.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 5, 2024
The hotel is located in the middle of the city, close to places of worship and places to eat. There is free coffee and hot tea all day long.
Original TextTranslation provided by Google
A‍f‍r‍i‍a‍n‍t‍o
July 23, 2024
Location ok
Original TextTranslation provided by Google
F‍i‍t‍r‍i‍ ‍J‍ ‍R‍ ‍S‍i‍r‍e‍g‍a‍r
July 3, 2024
All good
N‍o‍f‍r‍i‍n‍a‍l‍d‍i
November 18, 2023
Recommended for visitors from outside the city, city center and in the crowds
Original TextTranslation provided by Google
R‍a‍j‍a
October 15, 2023
The place is nice
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2023
Regretted booking this hotel. When I wanted to check in, he said my booking code was not found. Even though the e-voucher has been issued & has been paid for. The receptionist said that their gotel doesn't have any cooperation with trip.com. But why does this hotel appear in the application. I have communicated with trip.com & they provided the hotel verification code, but the hotel still said they could not find this code. I was still not given a room & had been waiting for 1.5 hours. Finally, trip.com suggested walking in & they compensated. Very disappointed with this hotel & this is the first time this has happened with a hotel booking but how come they said my booking code couldn't be found & there was no resolution from the hotel.
Original TextTranslation provided by Google
V‍e‍r‍o‍n‍i‍c‍a‍a
June 26, 2023
Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:IDR 50,000 (approx. ₹ 267.15) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Number of Rooms: 30
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportPinang Kampai Airport
Distance to Airport9.01KM
Average Price FromINR2979
Hotel Star Rating3