Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
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8.6/10
Very Good
Close to the center of the city, close to the harbor and comfortable
All 40 Reviews
Surroundings
Airport: Pinang Kampai Airport
(9.0 km)
Landmarks: FAMILY REFLEKSI
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Run of House
Free Wi-Fi
Wi-Fi in room
Room Details
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2
Deluxe Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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2
Executive Double Room
1 Double bed
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Superior Double Room
1 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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2
Executive Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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2
Deluxe Double Room
1 Double bed
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Superior Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
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Guest Reviews
8.6/10
Very Good
40 reviews
Verified Reviews
Cleanliness8.6
Amenities8.3
Location9
Service8.6
Average for similar properties in Dumai
Most Mentioned
AI Summary
The hotel's central location provides easy access to city attractions, dining, and a nearby convenience store. Guests enjoy a diverse and satisfying breakfast buffet.
Guest User
June 1, 2025
Sangat bersih dan rapi
Translate
AIDIL AZWAR
May 22, 2025
Close to the center of the city, close to the harbor and comfortable
Original TextTranslation provided by Google
Businessfella
April 24, 2025
Not bad. Can consider staying again
KH CHIN 88
April 4, 2025
So all types service it good
VINDY
April 4, 2025
Sangat bersh
adlinhkim
April 2, 2025
Subscription, the price is in accordance with the services provided. Although there are shortcomings, I can still understand
Original TextTranslation provided by Google
Army Parenta
February 26, 2025
Further improved
Original TextTranslation provided by Google
Guest User
February 19, 2025
Not comfortable because the room is not clean
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Parking
24-hour front desk
Luggage storage
Restaurant
Wi-Fi in public areas
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Valet parking
Front Desk Services
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Food & Drink
Room service
Public Areas
ATM
Elevator
Smoking area
Health & Wellness
Hair and beauty salon
Cleaning Services
Laundry service (on-site)
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
Number of Rooms: 30
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
Frequently Asked Questions
What is the nearby landmark for Cititel Hotel Dumai?
Cititel Hotel Dumai is at the prime location of Dumai. The nearby landmarks include FAMILY REFLEKSI, and it is <100m from your search (straight-line distance).
Does Cititel Hotel Dumai provide breakfast?
No, Cititel Hotel Dumai doesn't provide breakfast.
What are the check-in and check-out timings at Cititel Hotel Dumai?
The check-in time at Cititel Hotel Dumai is 14:00 and the check-out time is 12:00.
You can request the property for early check-in or late check-out by directly reaching out to Cititel Hotel Dumai.
How to get from the closest airport to Cititel Hotel Dumai?
The closest airport is Pinang Kampai Airport, and it is about 17 mins from hotel by car (9.0 km).
What are the check-in and check-out times at Cititel Hotel Dumai? Is early check-in and late check-out available?
Prices at Cititel Hotel Dumai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.