Best Hotels in Duncanville, United States

I am a 2+ decade IHG member, so I have stayed at more hotels than I can count over 26 years of traveling. With that said, this was without a doubt the worst stay at a Holiday Inn Express (Duncanville, TX) I have ever had!! Let’s start with the property. There was trash, beer/beverage cans, and cigarette butts scattered around the poorly maintained landscape. Lots of ****s, terrible parking lot, clearly no grounds keeper. The floors in the dining area are sticky from who knows what. The breakfast choices for a non-meat, plant-based eater was stark at best. The pancake machine was inoperative, so ended up eating off property each day, not very convenient. The room was ok, not great, but ok. Needed to buy a room freshener from the dollar store once the “new room smell” spray wore off…..lol. Shower grout in the corner had some sort of science experiment going on, not sure, but nasty. When I checked in, I wanted a room near the back of the property to mitigate the freeway noise out front. That was working ok until a commercial big rig truck parked in the parking lot right outside my window and ran a generator for two nights straight!! Yeah, no sleep with that nonsense going on. I notified the front desk, once by phone, once in person and left a phone message with the manager….NOTHING done to correct this at all, very disappointing!! They did offer to move me to a different room, closer to the freeway noise I was trying to avoid in the first place. They just couldn’t figure it out. I guess if I was playing my radio too loud, they would move guest to other rooms rather than ask me to turn down the music, go figure. Makes no sense to me!! I picked this place for a four night working stay because the reviews were good and it was close to where I needed to be. Don’t be fooled by the review photos, this place is not that at all. I ended up leaving a day early and found a different competitor to give my money to. I am surprised at IHG oversight of this property, they are usually very good places to stay, but not so here. There was also construction going on in sections of the property that was never mentioned. Find a better IHG property for your stay!! The manager will respond to this review with the usual “sorry you were disappointed in your stay, we will work to correct this and”…….yada, yada, yada. But this is a long-term property and customer service decline that doesn’t happen in a short period of time and usually gets worse before it gets better. Shop wisely my fellow travelers.

Our stay at Hampton Inn was great. Everything was nice & clean, the person at the front desk was nice and open for any questions. I will be coming back

Great service, very clean, and very professional. Front desk associate was very friendly, professional, and understanding. We will stay here again and look forward to it.

Pool was nice room was really nice & the trip overall is perfect I would come again

Located in Duncanville, Rodeway Inn is within a 15-minute drive of Kay Bailey Hutchison Convention Center and Dallas World Aquarium. This hotel is 8.4 mi (13.5 km) from Dallas Zoo and 11.9 mi (19.1 km) from Reunion Tower.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a ballroom.Featured amenities include a 24-hour front desk and coffee/tea in a common area. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 123 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.

Mike at the Hamilton Bar was the best! After 5 nights of staying at the hotel, I would purposely visit him at the bar because he was so nice and made the best espresso martinis. Great customer service from Mike and the restaurant staff!

Me and my family stayed here on our way through Texas from Roswell. It offered a pool which was refreshing. And it is well located near great restaurants but far enough away to feel disconnected. Highly recommend

We’re located within a mile of Epic Waters Indoor Waterpark, Bolder Adventure Park, Chicken N Pickle Sports Bar, and Epic Recreational Center. Texas Trust CU Theatre, Lone Star Park, Louis Tussaud's Palace of Wax, and Six Flags Over Texas are less than eight miles away. We offer 10,000 sq. ft. of meeting space and an on-site restaurant and bar.

I had an unfortunate encounter upon arrival when I was left outside the entrance for over 15 minutes without anyone working at the front desk to assist me. As a guest, it is disheartening to be left waiting and unattended for such an extended period of time, especially after a long journey. I expected a warm welcome and efficient check-in process, but instead, I was met with complete neglect. This lack of responsiveness is not what I anticipated from a reputable hotel like Best Western. The absence of staff at the front desk raises serious concerns about the level of service and the overall management of the hotel. It is essential for a hotel to have a well-staffed front desk at all times to address the needs of guests promptly and ensure a smooth and welcoming experience.

I stayed at the Aloft Arlington to go to a Dallas Cowboys game. The hotel recommends Best Majestic Transportation. Corey is the person that we negotiated with to take us to the stadium. His rate is $25 p/p, which I think is a little expensive. I was going to use UberXL for 4 of us. Uber would have been $11 to the stadium. The problem is what would the return trip cost. We negotiated a price less than $25 p/p. Corey is a nice guy, very personable. What he is not, is professional. He transported several people to the game, so I’m trying to figure out how he’s getting everybody back to the hotel. Turns out he has a 20 passenger bus. Didn’t tell us that. He took us to the game in his SUV. After the game when we got to the pickup spot, we expected to meet Corey, not a bus. Ok, no big deal-get us back to the hotel. Now there’s this COVID thing going on and places are at limited capacity. The sign on the bus stated “no more than 10 people.” There was 17 and he tried to put more on, but it was a family of more than 3 who didn’t want to be split up. I checked the price for Uber for the return and it was $26. The cost of the Uber would have been less than what we paid Corey. I also noticed parking in the area of the stadium for $30. Lessons learned. Go with your first thought and don’t over think a situation. The rating of 4 is for the hotel. I’d give Best Majestic Transportation a 2. For the price we paid, the service was truly lacking. The hotel overall is OK. I’m not a fan of the ultra modern design. The location is great and the staff is friendly.