Best Hotels near Olden Year Museum, Duncanville

I am a 2+ decade IHG member, so I have stayed at more hotels than I can count over 26 years of traveling. With that said, this was without a doubt the worst stay at a Holiday Inn Express (Duncanville, TX) I have ever had!! Let’s start with the property. There was trash, beer/beverage cans, and cigarette butts scattered around the poorly maintained landscape. Lots of ****s, terrible parking lot, clearly no grounds keeper. The floors in the dining area are sticky from who knows what. The breakfast choices for a non-meat, plant-based eater was stark at best. The pancake machine was inoperative, so ended up eating off property each day, not very convenient. The room was ok, not great, but ok. Needed to buy a room freshener from the dollar store once the “new room smell” spray wore off…..lol. Shower grout in the corner had some sort of science experiment going on, not sure, but nasty. When I checked in, I wanted a room near the back of the property to mitigate the freeway noise out front. That was working ok until a commercial big rig truck parked in the parking lot right outside my window and ran a generator for two nights straight!! Yeah, no sleep with that nonsense going on. I notified the front desk, once by phone, once in person and left a phone message with the manager….NOTHING done to correct this at all, very disappointing!! They did offer to move me to a different room, closer to the freeway noise I was trying to avoid in the first place. They just couldn’t figure it out. I guess if I was playing my radio too loud, they would move guest to other rooms rather than ask me to turn down the music, go figure. Makes no sense to me!! I picked this place for a four night working stay because the reviews were good and it was close to where I needed to be. Don’t be fooled by the review photos, this place is not that at all. I ended up leaving a day early and found a different competitor to give my money to. I am surprised at IHG oversight of this property, they are usually very good places to stay, but not so here. There was also construction going on in sections of the property that was never mentioned. Find a better IHG property for your stay!! The manager will respond to this review with the usual “sorry you were disappointed in your stay, we will work to correct this and”…….yada, yada, yada. But this is a long-term property and customer service decline that doesn’t happen in a short period of time and usually gets worse before it gets better. Shop wisely my fellow travelers.

Our stay at Hampton Inn was great. Everything was nice & clean, the person at the front desk was nice and open for any questions. I will be coming back

OK so let's get this straight. We stay at the nicest of nice hotels . So when we found ourselves without reservations on this day I was concerned that we would find a decent room. Well we found this hotel and i was shocked and the modern upgrades in the room . large bottle of shampoo and conditioner in the shower, n espresso machine in the room. The shades are roll down and complete blackout for morning comfort. touch lamps and portals for devices . Larger flat screen than most hotels. The breakfast was perfect (free with room) small fridge and microwave included. I bring a noise fan with me to every hotel I stay at . So i can not hear outside noise.

I thought I researched but I was shocked by the 300$ deposit besides that everything was awesome the view the pool and ESPECIALLY the staff….I’ll be more prepared next time. 200 characters is a lot so I’m just gonna ramble now but seriously that infinity pool is awesome and the view from the roof is breathtaking

Everything was good as far as the stay had no issues