Hotels near QuikTrip, Duncanville

Our family vacation could not have been better. Brandon (hotel manager) and Shannon, Mya, Jalethia, Mark Anthony Lelitta and the rest of the team were exceptional in hospitality, A-1 in professionalism and excellent in overall customer care. The staff went above and beyond the call of duty to ensure that our stay was enjoyable. From the security, to the breakfast cooks; from the front desk staff to the hotel housekeepers, everyone was on their job. Clean, Comfortable and Courteous! TownePlace Suites by Marriott Dallas DeSoto, you rock!

Everything was good as far as the stay had no issues

This is our 2nd time at this facility. The manager and Isaac went out of their way to make sure we were comfortable. It’s nice to come into an establishment and be greeted with big smiles and hellos from the WHOLE staff. Everyone seemed happy to be there. The breakfast was hot and fresh and the rooms were spotless. We will definitely return! Even my teenage son that never notices anything said he was amazed how friendly the atmosphere was.

After a long road trip, we arrived late and were very impressed with the hotel. Great location, loved the in room amenities. Perfect spot for families with attractions all around!

Checked in on Friday 6/3 for a wedding and checked out Sunday 6/5. The lobby, bar, and banquet rooms were all very nice. Hotel staff was very friendly, cordial, and helpful. Room was clean and comfortable. Pool was great! Service at the wedding was top notch. The shower was severely lacking in water pressure, to the point where I felt like I was in a public gym, but I had no issue overlooking this. However, my overall very positive experience was greatly reduced with all 3 of my interactions with the onsite Valet. First encounter: Checking in, the wait for valet service was 25 min. Would have parked myself but there was no clear instructions on how to do so. Valet attendants showed no hustle (a lot of confusion, standing around, yelling, overall chaos) and then I even witnessed an attendant driving a $100K BMW bump into a parked pick up. This left me very unsettled leaving my car in their care. Nevertheless I did. 2) I called to have my car brought around Sat morning so I could retrieve an item I had left in the car. Attendant was somewhat rude and dismissive on the phone as well as in person. 3) After checking out, the valet process was, once again, pure chaos. I understand this is somewhat to be expected at 11AM on a Sunday. But again, there seemed to be no organization, no system, and just general disfunction with little care for the guest experience. Then, I witnessed an enraged guest screaming profanities because his car had been badly damaged while in the care of the valet service. There was easily $1,000 worth of body damage to his car. Finally after 30 min of waiting, my car was retrieved. No remorse or apology for the wait or overall experience. In general, very nice hotel and stay that was severely diminished by the valet experience. Bottom line, if you're going to force driving guests to pay $36 per night for a valet service, it needs to be far more efficient, friendly, and people need to feel comfortable leaving their vehicles.

First I would like to say that Madi was awesome! She was very polite, friendly and helpful. She answered all our questions and made sure our stay was great. The hotel was very clean and quiet. The trolley was a great plus for us to get to and from the Ranger game quickly and safely. We will definitely stay here again next time we are in town, and I hope that Madi is again our host. Thank you Madi!

Great location to Six-Flags over Texas, the Dallas Cowboys and Texas Rangers ball fields. I had a corner room on the 3rd floor. A marvelous location in a guest friendly Hotel. The atrium is breathtaking. Road construction can be a hassle if you let it. I navigated it with little to no problems during my 2 week stay. Staff met my every need. I had breakfast one time in the restaurant, the server was awesome the food was mediocre. They do have a breakfast buffet on the weekends which is idea on home game weekends. If you stay during a cowboys home game, you will notice. I had to ask security to quiet the room next-door at 1:30 AM, they did and the noise went away within 20 minutes, thank you. House keepers work their tales off. My room was always serviced with towels & washcloths with my trash emptied and bed made. My key card was disabled frequently because I am to silly to keep it away from my cell phone, but, they always rekeyed it with a smile. The parking is plentiful and the area is safe. A special shout out to Justin Crowell the manager, and his three associates, Latanya, Guilena & Angela. You four were & still are, wonderful. Kind regards, Ref III