Vienna Hotel

Vienna Hotel Reviews

Vienna Hotel

No.750 Middle Yangguan Road, Dunhuang, Gansu, 736200, ChinaView Hotel Details
Vienna Hotel
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Vienna Hotel Guest Reviews

4.6/5
Very Good
1060 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1060)
Positive reviews(1032)
Reviews with photos/video(78)
Convenient for shopping(110)
Located downtown(74)
Friendly front desk staff(62)
Convenient parking(48)
Offers pick-up/drop-offs(35)
Many amenities(31)
Comfortable bed(18)
Convenient public transportation(5)
Negative reviews(28)
Scholes
Superior Queen Room
Stayed in Jul 2023
Solo travelers
19 review
4.7/5
Amazing
Posted on Aug 1, 2023
Nice room, many breakfast options. Good location next to the nice night market. Friendly stuff support me to get entrance to the Mogao Caves.
Response from Property: Distinguished guests: Hello! Thank you for your trust in Vienna Hotel Dunhuang! Thank you for your generous praise and strong recommendation! It's really hard to leave in Vienna. Vienna is your most beautiful and warmest home in Dunhuang. You also remember to come back often when you have time!
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Sarnai_Amy
2-bed Room With City View
Stayed in May 2023
Couples
3 review
4.0/5
Very Good
Posted on May 16, 2023
we stayed for 2 nights. location right in the center. close to night markets and shopping malls. breakfast is delicious. It was a bit difficult to understand the language with the staff, but I figured it out after using a translation program.
Response from Property: Dear guests hello, thank you for your comments, thank you for our recognition, if you like to give a five chant, look forward to your visit again.
Darko Nikolic
Superior Queen Room
Stayed in Dec 2022
Couples
3 review
4.7/5
Amazing
Posted on Jan 9, 2023
Generally very good value for the price
Response from Property: Thank you very much for giving me such a high evaluation/appraisal.I will spare no effort(s) on providing better post-sale services for the customers/buyers and let every customer purchase happily
Handameili
Superior 2-bed Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is clean and hygienic, the front desk service is warm and thoughtful, and it is located in the city center. It is a safe place to stay when traveling.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of Vienna Hotel Dunhuang Branch. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We would like to have you We are deeply honored by your praise, which makes us more motivated to move forward and hope to have more opportunities to serve you! We will continue to work hard to live up to your praise. Thank you again for your affirmation of us. We look forward to your visit again and wish you a pleasant journey!
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Anonymous User
Executive Double Room
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The front desk staff are very welcoming. The service quality is also very good. If the mineral water is not enough, the front desk needs to give thumbs up at any time. The cleaning was also very good and there was no smell in the room. When I ask for various supplies from the housekeeper, I get them promptly and proactively and enthusiastically. Parking is free in the backyard. Safe, in short, it is a hotel where you can continue to stay at his home.
Original TextTranslated by Google
Response from Property: Dear distinguished guests from Vienna: Hello! Seeing your comments makes Xiaowei feel really happy. Thank you for your five-point praise. Xiaowei believes that every encounter in life is difficult. I am very happy that I can bring you beautiful memories after parting. No amount of advertising is as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. Our only hope is to use our professional and considerate services to add a little happiness and beauty to your travel life. . Looking forward to your next stay. Wish you all the best!
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Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Facilities: Complete facilities Hygiene: Very clean Environment: Nice environment Service: Very patient
Original TextTranslated by Google
Response from Property: Thank you dear guests for your excellent evaluation of our hotel! Your praise is the highest compliment of our unremitting efforts, which makes us feel honored and excited! Your satisfaction is the best proof of our pursuit of excellent service. In the future journey, we will continue to work hard to present you with a more exquisite accommodation experience and make every guest feel the warmth of home. Thank you again for your generous support and praise!
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Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Facilities: Complete Sanitation: Comfortable Environment: Elegant Service: Thoughtful
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your affirmation of our work. We uphold the core value of "deep sleep, great health" and are committed to providing customers with healthy, comfortable, high-value-added products and a good sleep experience. The hotel has an excellent location in the city center. We sincerely invite you and your friends to visit our hotel again. It is your best choice!!! I wish you a happy life and a good mood every day!
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Guest User
Standard Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Facilities: Complete facilities Hygiene: Clean and tidy Transportation: Convenient transportation, excellent location Service: Good service attitude, all inquiries can be explained patiently Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation and trust in our hotel! We are very happy to know that you have experienced our warm service and comfortable environment during your stay. Your satisfaction is our greatest motivation, and we will continue to work hard to ensure that every guest can enjoy a high-quality accommodation experience. We look forward to your visit again so that we have the opportunity to serve you again. If you have any suggestions or need further help, please feel free to contact us. Thank you again for your support, we will work tirelessly to meet and exceed your expectations.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The location is very good, just a few minutes' walk to Shazhou Night Market. It's very convenient to eat. It's not far from Mingsha Mountain by taxi, only 11 yuan.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of Vienna Hotel Dunhuang Branch. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We would like to have you We are deeply honored by your praise, which makes us more motivated to move forward and hope to have more opportunities to serve you! We will continue to work hard to live up to your praise. Thank you again for your affirmation of us. We look forward to your visit again and wish you a pleasant journey!
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Guest User
Superior Queen Room
Stayed in Aug 2024
Family
14 review
4.5/5
Great
Posted on Sep 4, 2024
There is a night market not far from the hotel, and there are many shops around, which is very convenient. The room is small and the layout is not very reasonable. It will feel a bit crowded when you enter. The bathroom has a stale smell.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad accommodation experience. We deeply regret that the hotel's services and facilities did not meet your expectations. Your feedback is very important to us. We will immediately make rectifications in terms of room hygiene and other aspects to strive to provide you with better services. At the same time, we will consider your suggestions to ensure cost-effectiveness. We apologize again for the inconvenience and thank you for your valuable feedback. We hope to have the opportunity to provide you with more satisfactory services in the future.
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Anonymous User
Standard Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel is clean and close to the main street, the Pipa Dance Theatre and the Dunhuang Night Market. It is quite convenient. The hotel also provides disposable toilet mats, soap, etc. The overall experience is good!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Vienna Hotel Dunhuang among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in an unfamiliar city. Vienna Hotel is to provide travelers with a fourth space to relax and rest on the road. I hope that Vienna will accompany you on every journey and bring unexpected touches to your life!
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Guest User
2-bed Room With City View
Stayed in Aug 2024
Family
46 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The attitude of the staff at this hotel is very friendly and professional. Every employee would greet me with a smile and try their best to meet any request I made. Xiao Zhang at the front desk checked me in in minutes. My requests were handled in a timely manner. I also enjoyed the check-in privileges. Every step made my heart warm. Warm, I really appreciate them providing me with a hassle free stay.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of Vienna Hotel Dunhuang Branch. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We would like to have you We are deeply honored by your praise, which makes us more motivated to move forward and hope to have more opportunities to serve you! We will continue to work hard to live up to your praise. Thank you again for your affirmation of us. We look forward to your visit again and wish you a pleasant journey!
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Anonymous User
City-view Queen Room
Stayed in Aug 2024
Travel with friends
11 review
3.1/5
Posted on Aug 22, 2024
It's too shabby. It's a fast hotel with poor soundproofing. The price will be higher during the tourist season. Breakfast is not included. Apart from being convenient for buying daily necessities, there are no other advantages. I really don't recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad accommodation experience. We deeply regret that the hotel's services and facilities did not meet your expectations. Your feedback is very important to us. We will immediately make improvements to breakfast service, room facilities, etc., and strive to provide you with better services. At the same time, we will consider your suggestions, optimize charging standards, and ensure cost-effectiveness. We apologize again for the inconvenience and thank you for your valuable feedback. We hope to have the opportunity to provide you with more satisfactory services in the future.
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perfect88hc
Superior Queen Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 10, 2024
I booked this hotel that day. Summer vacation accommodation in Dunhuang is ridiculously expensive, but it was relatively comfortable. The laundry room washed away all the worries, hahahahaha.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of Vienna Hotel Dunhuang Branch. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We would like to have you We are deeply honored by your praise, which makes us more motivated to move forward and hope to have more opportunities to serve you! We will continue to work hard to live up to your praise. Thank you again for your affirmation of us. We look forward to your visit again and wish you a pleasant journey!
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Guest User
Deluxe Room (Larger bed made up of two single beds)
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel is in a good location, just a 10-minute walk from the night market, but it is an older hotel after all. The equipment in the room cannot keep up with the times, but it is still clean and tidy, and the customer service attitude is very good. Overall, it is good.
Original TextTranslated by Google
Response from Property: Dear distinguished guests from Vienna: Hello! Seeing your comments makes Xiaowei feel really happy. Thank you for your five-point praise. Xiaowei believes that every encounter in life is difficult. I am very happy that I can bring you beautiful memories after parting. No amount of advertising is as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. Our only hope is to use our professional and considerate services to add a little happiness and beauty to your travel life. . Looking forward to your next stay. Wish you all the best!
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