Four Seasons Sunshine International Hotel Dunhuang Reviews
Four Seasons Sunshine International Hotel Dunhuang
No. 408 Mingshan North Road, Dunhuang, Gansu, ChinaView Hotel Details
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Four Seasons Sunshine International Hotel Dunhuang Guest Reviews
4.1/5
733 review
Verified reviewsLocation4.1
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(733)
Positive reviews(673)
Reviews with photos/video(96)
Near shopping area(77)
Friendly front desk staff(71)
Convenient for shopping(68)
Classy environment(48)
Many amenities(24)
Well decorated(11)
Easy to call taxis(6)
Amazing natural light(4)
Negative reviews(60)
Alex YYH
Sunshine Room (2 Beds)
Stayed in Mar 2024
Couples
4 review
Posted on Apr 10, 2024
Location near to night market. However, the toilet is not clean and most terrible was the bed mattress already old and spoiled until you can feel spring on the bed. Really could not slept well here. The hotel should replace the new mattress.
Response from Property: Dear sir, first of all, I am deeply sorry for bringing you a bad experience, and we have made corresponding measures to improve the problem you raised. In the near future, we will replace all mattresses, and we also put forward higher standards and requirements for housekeeping. We look forward to your next stay to supervise our improvement. Once again, I am sorry for you!
Kuaileweidexiaomao
Sunshine Elegant Twin Room
Stayed in Jul 2024
Family
5 review
Very Good
Posted on Aug 16, 2024
Too common.not worth the price we pay for it.location is also no so close to the market
Response from Property: 尊敬的賓客您好！非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促，才能使我們不斷發現工作中的問題，獲得改正和不斷進步。從您的點評中，我們很遺憾的看到此次入住未能達到您的期望，給您帶來的不便我們表示 歉意。酒店管理層非常重視，並已經做了認真的調查和及時的整改，您的寬容和理解是對我們工作的鼓舞和支持！真誠期待您的再次光臨！
Guest User
Sunshine Room - Double Occupancy
Stayed in Aug 2023
Solo travelers
6 review
Outstanding
Posted on Sep 29, 2023
Centrally located n easy to get taxis. Many shops n restaurants in the area. A short stroll to Shazhou night market. Room is clean n comfortable. I can’t speak/read Chinese n reception helped me to operate their washing machine 😄👍👍
Response from Property: 在歲月的柔波里，我甘願做一條水草，每當你從我的身邊經過，我都會柔柔的向你微笑，油油的向你招搖，默默的為你祝福；願歲月温柔待你，願你生活之舟，衹載歡愉，不載憂愁。感謝與您相遇，期待您再來喲。酒店位於市中心繁華商業區，另外酒店附近有1路公交和3路公交，出門就可以打到車，交通便利。不管您是去市中心還是鳴沙山，月牙泉，都很方便哦，距離沙洲夜市、小吃一條街，達記驢肉黃麪，夏家合汁都很近，步行10多分鐘即可到達。酒店全體員工衷心期待您的再次光臨。另酒店有免費的接機接站服務，是需要提前24小時之前聯繫酒店前台，我們會安排接站員去接站，我們時刻準備着歡迎您的再次光臨！
king of travels
Sunshine Elegant Prime Double Occupancy Room
Stayed in Jun 2022
Business travelers
188 review
Very Good
Posted on Aug 2, 2022
Good hotel
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負每一位選擇我們的客人 ，再次感謝您對酒店的認可，期待再次光臨，祝旅途愉快！
Guest User
Sunshine Elegant Twin Room
Stayed in Apr 2024
Business travelers
7 review
Outstanding
Posted on May 10, 2024
The hotel has a good location and good internal environment. I feel very satisfied after checking in. The facilities are very good. I will come again next time!
Original TextTranslated by Google
Response from Property: 感謝您給予好評。您的滿意和讚美是對我們最好的褒獎，並會一直鼓勵我們為賓客營造出更温馨舒適的居住環境。期待您的下次光臨！祝您生活愉快！
Guest User
Sunshine Room (2 Beds)
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Apr 19, 2024
The hotel environment and sanitation are very good, the service is also very good, the price is reasonable, I will stay here next time
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. Your recognition is our driving force. We will do better and better and look forward to your next stay!
Anonymous User
Sunshine Elegant Twin Room
Stayed in Feb 2024
Solo travelers
7 review
Outstanding
Posted on Mar 23, 2024
The school is clean, the rooms are fully equipped. Good service staff, good location, close to the mall, convenient to find food, about 1 km from the bus station coming from the train station, on the main road, straight to Mingsasan.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. We will continue to improve our service quality and look forward to your stay again.
Guest User
Sunshine Elegant Twin Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Mar 28, 2024
Nice environment, good front desk service attitude, easy to connect
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel and our staff. We look forward to your next stay and we will provide you with better service.
Guest User
Sunshine Elegant Twin Room
Stayed in Apr 2024
Travel with friends
2 review
Outstanding
Posted on May 10, 2024
Good, very nice hotel
Original TextTranslated by Google
Response from Property: 感謝您的好評！我們很高興您對酒店感到滿意。我們致力於提供舒適的環境和優質的服務，以確保每位客人的愉快入住體驗。您的認可對我們意義重大，激勵我們繼續努力保持高標準。期待您下次光臨時，我們能繼續為您帶來優秀的服務和舒適的住宿體驗！
Guest User
Sunshine Room (2 Beds)
Stayed in Nov 2023
Travel with friends
13 review
Outstanding
Posted on Dec 22, 2023
The room was clean. We stayed for four days and had water and paper replenished every day, which was great! We live in the off-season and it's very quiet overall!
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction and recognition. We have been committed to providing guests with satisfactory and surprising services, because we believe that smiles can shorten distances and services can extend true feelings. We sincerely look forward to your visit again!
Guest User
Sunshine Elegant Twin Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Apr 15, 2024
Clean room, good service
Original TextTranslated by Google
Response from Property: Seeing your comments, the Four Seasons Sunshine friends are so happy. Why don't you have the habit of posting pictures? If you think the price-performance ratio is high, can you help us post some beautiful pictures? Thank you very much for choosing Four Seasons Sunshine and sharing your stay experience with everyone.
Guest User
Sunshine Elegant Twin Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Nov 21, 2023
The room is comfortable, clean and has heating. The front desk service is very enthusiastic and good. I will stay here again next time. [傻笑][傻笑]
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
「xibeixingchenlvxing」xiaojun
Sunshine Elegant Twin Room
Stayed in Oct 2023
Travel with friends
1 review
Outstanding
Posted on Nov 5, 2023
Hygiene: The room is clean and hygienic.
Service: The front desk lady is very friendly.
A relatively satisfactory stay experience. Next time I come to Dunhuang, I will choose this store first😀😀
Original TextTranslated by Google
Response from Property: Meeting is a kind of fate. A glance back, a stop, a blessing, a thought, quietly guarding a sense of understanding, silently cherishing a sense of understanding, thank you for your recognition, and look forward to meeting you next time!
Guest User
Sunshine Elegant Twin Room
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Apr 15, 2024
The room is very comfortable and most importantly, it is quiet. It is very good overall and close to the sandbar. The service is very good and the proprietress is also very enthusiastic. I hope friends who come to Dunhuang can come and experience the Four Seasons Sunshine International Hotel. The parking lot is free and very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your good comments. Your satisfaction and praise are the best compliments for us, and will always encourage us to create a warmer and more comfortable living environment for our guests. Looking forward to your next visit! I wish you a happy life!
Guest User
Sunshine Beauty Double Occupancy Room
Stayed in Aug 2023
Travel with friends
1 review
Posted on Oct 28, 2023
A hotel that is particularly not recommended. Consumables are not replenished every day and are only available upon request (they also blamed us for not telling the waiter in advance when we went upstairs to ask the waiter to make another trip). There is no phone in the room and the sound insulation is not good. The price increases several times during the National Day. If the service is good, I can accept the price increase. The only advantage I can think of is that the location is okay and it is very convenient to go everywhere. There are no shared bicycles in Dunhuang city.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your stay. We sincerely apologize for the unpleasant experience we brought you during your stay. We will further train our staff to ensure service flexibility. Meeting and exceeding guest expectations is our consistent approach to hospitality. welcome next time!