Hotels near COMUNIDADE BÍBLICA INTERNACIONAL, Duque de Caxias

Positive Points: -The crew are very kind and helpful and I really liked them. -The breakfast is normal. Negative Points: - The flash tank in the bathroom had a problem in the room and many times I asked them to fix it. - No drinking water in the room. - AC in the room was making a lot of noises which was old model. - There was no kettle in the room. - This hotel is too far from the city center and is not in good neighborhood and is not safe to be outside at late night.

Estou vivendo uma experiência horrível neste Hotel. Não somos do RJ e resolvemos passar uma noite confortável antes do Natal. Cheguei aqui e vi que não tinha copo, liguei para a recepção e me avisaram que teria que descer para pegar. Tudo bem não ter servico de quarto, mas pq já não deixar copo no quarto..... Depois de 3h ligado o ar não gelava e estavamos suando, liguei novamente para a recepção e, pasmem, às 0:00 o atendente queria subir para ”conserta-lo”.... não podia trazer copo mas incomodar mexendo no ar tarde da noite, sim...... Pedi para trocar de quarto e o atendente disse que não tinha outro, depois de eu insistir muito ele disse que achou um disponivel mas eu teria que descer junto com a minha esposa com tudo na mão para pegar a outra chave.... E realmente precisei fazer isso..... Com outra chave, cheguei no corredor do novo quarto e vários vazios.... Agora estou aqui torcendo para o ar gelar e não precisar passar por mais um desconforto.... e lá se vai 1:00 da madrugada e o que seria uma noite de descanso virou um pesadelo. Decepcionado!!!!

I've been here in B&B North Shopping several times and I've always had some small problems from In to Out. But today 04/05 I was surprised by the team that attended me. 3 people smile, sympathetic, performing, with a wonderful humor and careful to what the guest asks.Today I have experienced the true experience that the B&B Network offers in all its hotels. I want to congratulate Priscila, Rafaela and (I'm sorry if you're wrong with the name), Kath. Vcs make the difference!!!! Know that it's this type of professionals that the market requires in this new phase. Congratulations the unit. So every time I'm in the North Zone, I choose vcs.

The hotel has excellent quality, I need to highlight the service of the Sara garçon, very friendly, careful and always able to solve. The reception was also great! I will come back more times with my family.

Wonderful staff who allowed us to have a later check out for our flight. Super comfortable and lovely rooms. Swimming pool was lovely with the hot sun and the showers were amazing. There was a fire alarm in the middle of the night but the staff were really helpful and sorted it quickly and efficiently.

The hotel follows the standard of comfort and excellence that is expected from an ibis. I closed the pool (because I was looking for a hotel in the center with a pool) when I arrived I was informed that the pool was of Novotel for a fee of 63 reals, which should be informed as well as the purchase of breakfast and parking. I looked again on the site to see where it was written and I didn't find it, I was very disappointed because I could have closed another hotel with a similar value. The team's care was wonderful, taking this disappointment we had a great stay.

I was surprised by the hotel. A thankful surprise. Silent room for being in the center of NI, cool. Simple, but very good breakfast and with a very pleasant service of a staff member who unfortunately don't know the name. The negative point is the led light of the room that was disregulated and I couldn't shut off (room 301) but as I stayed only one night and recently arrived from a party, I didn't want to call a reception. I took my bath (the shower is great), I put my cover on my eyes and I slept very well.

I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

Very good place. I recommend. However, I had the misfortune of staying on the lower floors where the TVs are still old and the sound from the street makes it difficult to rest.