Hotels near Biff Park, Duren

I had to stay here durring a fair in Dusselsdorf. After a 40 minutes drive I arrived in a place that was absolutely beautiful. The buildings and its gardens are absolutely beautiful. I had a very large and spotless clean room. The lobby and the restaurant are very cosy, and breakfast very good. At the end was was looking like a very stressful trip ended being relaxing and agreeable.

I did stay in this hotel many times before without issues. It looks that after a name change, and maybe under new management, they lost all sense of business ethic and can’t be trusted when comes to reservations. I arrived recently to this hotel with group of coworkers - all with confirmed bookings that we had made over a month earlier via FCM. Three of us did not get a room - they saw them in their system, but they did not protect enough available rooms to meet accepted bookings. We arrived relatively early - around 9PM. They sent us to some 3rd tier family hotel 7 miles away. Between three of us, we have around 70 years of work/travel experience, and none of us experienced situation like this before. Stay away from this “hotel”, they are extremely unprofessional and do not apply standard practices established by the hospitality industry.

Ich habe vom 28.02. auf den 01.03.23 in Zimmer 215 übernachtet. Der Checkin verlief schnell und freundlich. Leider erhielt ich die falsche Information bezüglich der Sauna- diese sollte bereits (15:30 Uhr) geöffnet sein. Als ich gegen kurz nach 17:00 Uhr in die Sauna wollte, heizte diese gerade erst auf. Das Zimmer war sauber und modern. Allerdings, bauartbedingt, sehr klein. Besonders das Badezimmer ist mini und bietet kaum Abstellflächen. Das WLAN ist recht stabil, stößt aber scheinbar Abends an seine Kapazitäten. Da dieses Zimmer zur Eingangsseite/ Straßenseite/ Parkplatzseite liegt, war es in den Morgenstunden recht laut - aber mit Ohropax konnte das Fenster geöffnet bleiben. An der Sauberkeit gibt es nichts auszusetzen. Leider fehltem dem TV viele TV Programme. Der Fitness-/ Saunabereich wirkt dagegen etwas lieblos und ist zudem nicht voneinander getrennt. Insgesamt ist der Bereich etwas in die Jahre gekommen. Das Abendessen war leider eine Katastrophe. Ich bestellte die knusprige Maispoulardenbrust auf Kirschtomatengemüse und Rösti. Erhalten habe ich eine trockene Poularde, ohne Knusperhaut und fettigen Reibekuchen. Ich habe nur etwas von der Poularde gegessen und den Teller zurückgehen lassen. Dies wurde vom Service zwar entschuldigt- mehr aber auch nicht. Beim bezahlen wurde der volle Preis von €17,50 berechnet. Auf Nachfrage, ob das ernst gemeint sei, erhielt ich nur JA als Antwort. Da ich, als Platin-Member bei Hotmiles, regelmäßig in H Hotels übernachte, kann ich sagen, dass die Küchenleistung in Brühl bisher am schlechtesten aller von mir besuchten H Hotels ist. Es gab nicht einmal die sonst üblichen Brottaler mit Dipps. Das Frühstück entsprach dem typischen H Hotels Standard und war gut. Schade nur, dass die Säfte aus Konzentrat und Wasser bestehen. Ich würde dieses Hotel wieder auswählen, allerdings einen großen Bogen um das Abendessen und den unkulanten Service dort machen.

After all, it is five stars and the hardware is good. The room is big enough and the breakfast is rich enough, especially the friendly staff. The underground car park is very convenient, with 16 Euros overnight, and it is 16 Euros when you go in and out several times during the day. The only thing is that there is no medical first aid kit, and the child has fallen without a disinfectant. . . . There is a park nearby and children like it.

Hotel service awareness is not strong, my facial cleanser flies in the shower room, and I called the front desk several times, which seems to matter. But the hotel's hall is good, the food is delicious, and the price is OK. Going to Yaqi should be a good choice.

A no-frills, nicely decorated, well located, clean hotel. Nothing bad to say (except that a more thorough take at cleaning the upper shelf of the wardrobe would be welcome). But everything else was really optimal. I did not need to interact with the staff at reception during my stay, so I can not report on that. The girl who checked me in was efficient and polite, and that was all the contact I had with the reception. I spent interesting evenings at the bar tasting several gins of their rich gin menu, and the two waiters I interacted with were very helpful and professional. I had a ”room with a view”, not the lowest price-range, and it was perfect for one person, although it was a double. The bed was indeed double, but the closet would have been on the small side for two people staying more than a couple of nights. If I have to point something out is the lack of a light curtain in addition of the thick, darkening curtain that the room had. If you did not want to be seen by neighbourghs in the building in front, the only option was to close the curtain, which was very effective in darkening completely the room. This at midday seemed a bit too radical. But the summary of my experience is that I will come back to this hotel if ever again in Aachen.