Adriatik Hotel, BW Premier Collection

Adriatik Hotel, BW Premier Collection Reviews

Adriatik Hotel, BW Premier Collection

Plazh, Rruga Pavaresia, Durres, 2008, AlbaniaView Hotel Details
Adriatik Hotel, BW Premier Collection
Adriatik Hotel, BW Premier CollectionAdriatik Hotel, BW Premier CollectionAdriatik Hotel, BW Premier Collection
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Adriatik Hotel, BW Premier Collection Guest Reviews

4.4/5
Very Good
54 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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Positive reviews(35)
Reviews with photos/video(5)
Negative reviews(8)
Photoguy
Standard Double or Twin Room with Corner Sea View
Stayed in Mar 2023
Solo travelers
49 review
5.0/5
Outstanding
Posted on Mar 12, 2023
The hotel staff were very warm and friendly from the first moment I arrived at the hotel. They gave me a free upgrade and made sure to show me to my room. The hotel itself is lovely, and the comfort level is just amazing. The breakfast was so good, it even has an omelet station. I highly recommend this hotel what you are looking for a relaxing stay by the Albanian seashore.
Response from Property: Dear Guest, Thank you for such an amazing review. It was a pleasure having you at the Adriatik Hotel and serving you. We are glad you enjoyed your stay and that our staff made you feel welcomed and comfortable. Looking forward to having you again with us. Best regards, Management Team
Juewangxiami
Superior Double or Twin Room with Sea View
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Very nice trip, beautiful sunshine and very nice doorman, will come again
Response from Property: Dear Guest,Thank you so much for your kind words! We're delighted to hear that you had a wonderful trip and enjoyed the beautiful sunshine during your stay. It's always heartwarming to receive positive feedback about our staff, and we're glad to hear that our doorman made your experience even more pleasant.We look forward to welcoming you back in the future. If there's anything specific you'd like to see or experience during your next visit, please don't hesitate to let us know. We're here to make your next stay even more enjoyable.Once again, thank you for choosing us, and we can't wait to host you again.Warm regards,Managment Team
Guest User
Standard Double or Twin Room with Pool View
Stayed in Apr 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Very good for Albania trip! There is upgrades and extraordinary breakfasts and excellent service!
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us following your recent trip to Albania. We are delighted to hear that you had a very good experience at our hotel and that you found our upgrades, breakfasts, and service to be excellent.Our team works hard to provide the best possible experience for our guests, and it is gratifying to know that our efforts were appreciated. We take pride in delivering extraordinary breakfasts and top-notch service, and your positive comments are a testament to our commitment to excellence.Thank you for choosing our hotel for your trip, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know, and we will do our best to accommodate them.Warm regards,Hotel Management
Guest User
Superior Double or Twin Room with Sea View
Stayed in Jul 2024
Couples
2 review
3.7/5
Posted on Aug 5, 2024
Hotel in the position in front of the sea and excellent horrible the wellness center with a swimming pool impossible to use it as it has neither steps nor a ladder to go down incomprehensible fact never seen in all the swimming pools used all over the world. The outdoor pool is very large with a small one for children, but unfortunately also this impossible to use as all the ladders instead of steps had round tubes difficult to go up and down not only for me but also for other guests.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Adriatik Hotel.We are pleased to hear that you enjoyed our hotel's location by the sea. However, we regret to learn about the issues you experienced with our wellness center and pool facilities.We sincerely apologize for the inconvenience caused by the lack of proper access to the wellness center pool and the difficulties with the external pool steps. Your comments are valuable to us, and we will immediately review these areas to ensure that they meet the high standards we strive to maintain.Our goal is to provide all our guests with a comfortable and enjoyable experience, and we regret that we fell short in this instance. We are committed to making improvements based on your feedback.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Best regards,Management Team
Guest User
Standard Double or Twin Room with Pool View
Stayed in Oct 2023
Travel with friends
4 review
3.5/5
Posted on Oct 3, 2023
Mediocre hotel which is too expensive in terms of price and quality. Small rooms and too small bathroom where you have to shower in a hip bath. No second time for us. There are many better and cheaper 4 star hotels in the area. In any case, in our opinion, this hotel is not worthy of 5 stars.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We value all guest opinions as they help us improve our services.We're truly sorry to hear that your experience did not meet your expectations. We appreciate your honesty regarding the room size and bathroom facilities. We understand that these aspects are important for a comfortable stay, and we apologize for any inconvenience you experienced in this regard.Please know that we take your comments seriously, and we will use them to make necessary improvements. We understand that there are other options in the area that you found more suitable, and we respect your decision to explore those options in the future.We apologize if our hotel did not live up to your expectations of a 5-star experience, and we will work diligently to address the areas you've mentioned.Once again, thank you for your feedback, and we hope you will consider giving us another chance in the future. We aim to provide a better experience for our guests.Warm regards,Managment Team
pauline822
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 21, 2024
We were given a family room with a sea view, very quiet and spacious with a very large comfortable bed. Only thing which could have been improved was the size of the bath. Bedroom and bathroom were kept clean,tidy and topped up daily by Lindt. Breakfast was not an english style but there was plenty to choose and freshly cooked eggs to order. Every day we were given a plate of freshly cut fruit and I had a large glass of fresh orange juice. There are free loungers, parasols and towels on the beach, around the pool and in the spa. All staff were friendly and very helpful. We stayed just before the start of the summer season and it was very tranquil and relaxing.
Guest User
Stayed in Aug 2024
Solo travelers
1.0/5
Posted on Aug 21, 2024
I don’t want even to go inside this hotel I was passing by to get some info for a stay a next day can you imagine what kind of welcome I get from a security guy staying outside was shouting and whistling after me I had to comfort him as it is very insulting. I get from him a rude answer it is this way in this place as the people don’t understand you . The guy was very thick giza as he put me off for me using any of this hotel facilities even they told me is an VIP place I don’t think so VIP hotel employees for money you pay get this service and communication towards the clients. Never ever getting by this place .
Guest User
Stayed in Jul 2024
Other
1.0/5
Posted on Jul 11, 2024
I cannot stress enough the terrible experience I had at this hotel. I stayed there for 3 days, solo trip, it was a business trip, which means I only slept in the hotel and had one lunch and one dinner. Rooms are not cleaned properly, you find hair especially in the bathroom or the sheets. The housekeeping lady, in one of the days, came in to do the refresh of the room while I was in it, and when instead of putting clean glasses because I had used them the night before, she went ahead and washed them in the sink of the bathroom. Shocking!!! At least dont do it in front of the guests.
Guest User
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 2, 2024
We payed for a day pass at the pool area. The service was excellent. We are a family of five and needed food and drinks several times during the day. Very friendly staff who were vert quick to serve us. Especially Klejdjan who gave us some extra attention.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 21, 2024
Yes! The high staff numbers ensured a very attentive and very pleasurable stay. Quality permeates through how everything is done here. It was such a pleasant change to have such engaging staff and have an evident focus on guest-stay enjoyment. My wife’s breakfast birthday cake was such a wonderful personalised affair. This was momentous and I cannot thank everyone involved enough for making our last hotel meal so rememberable. It really put the ‘cherry on the cake’ for our hotel experience. Comparing this hotel to the rest on the ***** is immediately evident. It has spacious gardens unlike any other and seeing the daily preparation of the beach made it stand out in comparison. Recommend using the taxi collection service. The best value for airport etc.
Guest User
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 17, 2024
I stayed at the Adriatik for 8 nights. Each morning I had breakfast in the hotel restaurant overlooking the Adriatik sea. The food was delicious. Many options from omelettes, yogurt, cereal, cheese, fresh fruit and more. The staff were extremely polite and friendly. I got to know them well during the week. Paola was very sweet bringing me fruit and cappuccino each day. I will miss the hard working ladies in the restaurant and their wonderful hospitality!
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 11, 2024
Great staff! Specially guys behind pool bar Almir and Shefqet , very professional and friendly💪💪, the best place to have a break with your friends and family, food is delicious,very good cocktails, swimming pools are very clean and perfect for kids
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 24, 2024
We had a wonderful experience staying at the Adriatik with our 9 month old baby. Fantastic beachfront location, excellent customer service across the board and delicious food. We booked the superior room with a sea view, with breakfast included. This was perfect for us (the soothing sound of the waves crashing on the shore provided the perfect white noise for our baby ☺️). Travel cot was provided by the hotel with lovely clean sheets. The room was kept spotlessly clean and well stocked with essential supplies by our lovely housekeeping lady, Lindita. With our booking, we had free access to sun loungers, towels, parking, and even the spa (although we didn’t have time make use of the latter sadly). All staff were extremely courteous and helpful, from the porter, to the receptionist, the waiters and housekeeping. Breakfast included a delicious buffet with a lovely variety, including traditional dishes and desserts, and you could also order freshly squeezed orange juice and barista coffee. We also had lunch a couple of times at the hotel restaurant (when we didn’t fancy venturing out) and were really impressed with the quality of the food and the fresh and locally sourced ingredients. The spinach and the seafood risottos I had were absolutely divine!! Also, for anyone who hasn’t tried the hot beverage “salep”, make sure you try it here for the first time - it is just divine (you won’t want to have it anywhere else after this). I could go on, but all in all I am pleased to say this really was a terrific stay and worth every penny - we plan to visit again in September!
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 8, 2024
My husband and I spent a weekend at the hotel to celebrate our honeymoon. It was a fantastic stay! Impeccable service, they made sure we felt welcomed and comfortable, they decorated the room for us in a very special way and the food from their restaurant was out of this world. We had a very short stay but it definitely made an impression and we'd love to come back again. Very well located, safe, near local grocery shops. The only thing I'd say is the outside pool was empty during out stay (which was not necessarily a deal breaker, I just think they could've added this info somewhere during booking / confirmation). 11 out of 10.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 10, 2023
Super amazing hotel with the best customer service. The room was clean and spacious with amazing sea view & balcony. You have everything you need in the hotel. Great restaurant with super delicious food. Breakfast in room or buffet breakfast either one is yum! The lunch the dinner at the restaurant is amazing. We had dinner and the food was super delicious. Adriatik tava is a must try. You have different activities during the day and you will never get bored. Beautiful beach to enjoy and the sunset are spectacular. The pool is so much fun and is with sea water. You can enjoy the Spa with different kind of services. I got the chance to a treatment for my face at Tueta Spa. Feelt so relaxed. We also have a tour to explore Durres with Travel2Albania, is agency is in the hotel and you can have different tours in few cities. Such a great experience to learn more about the culture and explore. I highly recommend to have a stay in this hotel because everything was beyond my expectations.