Hotel Duesseldorf City by Tulip Inn

Hotel Duesseldorf City by Tulip Inn Reviews

Hotel Duesseldorf City by Tulip Inn

Cantadorstraße 4, Dusseldorf, 40211, GermanyView Hotel Details
Hotel Duesseldorf City by Tulip Inn
Hotel Duesseldorf City by Tulip InnHotel Duesseldorf City by Tulip InnHotel Duesseldorf City by Tulip Inn
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Hotel Duesseldorf City by Tulip Inn Guest Reviews

3.7/5
31 review
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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All reviews(31)
Positive reviews(15)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Standard Room with 2 Single Beds
Stayed in Aug 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Aug 24, 2024
It's a 10-minute walk from the train station, with many supermarkets around and bus/subway stations nearby. It's a good hotel. There's a Vietnamese restaurant across the road, which was good for two days.
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robin3388
Standard Room with 2 Single Beds
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 16, 2023
The facilities and services are very good. The parking fee is cheap and convenient. It is 200 meters away from the pedestrian street and just over 1,000 meters away from the old street. It is a suitable choice for people who like beer.
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Selçuk
Standard Room with 2 Single Beds
Stayed in Apr 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 12, 2023
The location of the hotel is perfect. It is possible to reach the airport by a single bus. You can reach the important places of the city by walking in maximum 20 minutes. The room given to us was beautiful. Staff were friendly and helpful. The only downside was that there were no slippers. This simple thing greatly reduces the time you spend in the room and the comfort in the bathroom. In addition, it is a bit ironic that slippers are not provided in the sauna when there is an obligation to enter the sauna. Thank you very much to the employees.
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Zhangguizhi
Standard Twin Room
Stayed in Mar 2022
Travel with friends
14 review
4.0/5
Very Good
Posted on Mar 27, 2022
Big, clean and comfortable but
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Guest User
Stayed in Aug 2024
Family
3.0/5
Posted on Aug 26, 2024
This is one of those “take it if you get a good deal” Places. It’s well located close to subway and tram stops and good cheap joints for lunch or breakfast. Its decor is dated but perfectly serviceable. Service was fine. We got a decent price, so were happy enough.
pmjd
Stayed in Jan 2024
Couples
1.0/5
Posted on Jan 24, 2024
A clean room but a horrible dirty bathroom. The toilet seat was broken and not fixed when we asked. There was mould in the bath tiles. The shower glass would not stay in place so water all over the floor. The first morning we were awoken at 0730 with loud drilling noises. Went in for 90 minutes. The staff didn’t seem to care at all about the issues.
Response from Property: Dear pmjd, thank you for your recent stay with us and for your review. We are sorry that there were problems impacting your time with us and lowered your comfort of stay. We will check the problems you described and forward them to the respective departments. Kind regards, Hotel Düsseldorf City by Tulip Inn
mary c
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 9, 2023
Hotel was small and fairly basic, reception and bar area was small also , we were in a three bed room which was a good size, room had everything we needed beds and pillows were very comfortable, house keeping cleaned the rooms every day,bedding and towels were also renewed every day,reception staff were very friendly and helpful, the hotel was in a very central position and within a short walking distance to town and shops, I would definitely stay here again
Response from Property: Dear Mary C, thank you very much for your prositive review and the 5 stars. We are very happy, that you spent a nice time in our hotel and on Christmas Market in Düsseldorf. We hope to see you again soon. Kind regards, Hotel Düsseldorf City by Tulip Inn
Giovanni C
Stayed in Jun 2023
Business travelers
3.0/5
Posted on Jun 6, 2023
The hotel has a great entrance hall. In my opinion, this is no longer a 4 star hotel. Room is OK. Bathroom is old and impractically built. I specifically booked a larger room. In this larger room there was only a small round table with no chairs, so useless space for the extra charge. Even the window in Eminem's room was broken. This could not be 100% closed. Breakfast was OK. There wasn't much - but it was enough for what I had for breakfast. The bottom line is that it still worked and you can't say anything for the price. 83€ per night including breakfast (15€?).
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Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 11, 2023
It is not my habit to write negative reviews, but in this case I cannot help but do so. The only positive note is the location of the hotel in the city center, otherwise it needs, given the declared level, a total overhaul. The atrium on the 7th floor, where my room was, had two drapes next to a mirror that covered as best they could some old masonry work, as if they had been placed to cover a job that was not finished but not planned in its completion. The room, decidedly small, featured an unusual queen-size bed placed at an angle against a wall, probably to make the most of the limited space, with just enough bed linen supplied. The lack of an environmental thermostat and consequently of an air conditioning system is inconceivable. The classic telephone is absent to communicate with the reception, which forces you to use your mobile phone in case of need (the nice thing is that there is the usual instruction leaflet where the telephone is mentioned) Next to the television (with dirty remote control ), three sockets of which the antenna is fixed in place as best as possible and one without any protection: practically the electrical wires are in plain sight! There is an empty mini bar (with reduced availability of drinks in front of the reception) but not working. I notice that even in the bathroom the electrical socket/switch is fixed in a false manner next to the mirror. I reported both the uncovered socket issue and the non-functioning minibar to the reception, but nothing happened, especially for the uncovered socket, I don't think putting insulating tape to protect it would have cost much! The classic safe always present in all business hotels is also absent. If we add to all this the sum of €350.00 paid for one night, during the international fair, it seems frankly exaggerated for the quality of this hotel.
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Response from Property: Dear nonsololavoro, thank you for your review. We are sorry for all the inconveniences you encountered during your stay and are thankful for your feedback.. It is very important for us that all our guests feel comfortable and enjoy their stay to the fullest. It saddens us that it was not the case during your stay. All the hints regarding the condition of the rooms and/or the floors will be forwarded directly to the management of the hotels and will be solved, thank you very much. At this point we would like to pinpoint the topic of the air conditioning - we do not have it in our property and are never making any advertisement with it. The heating can be turned on and off anytime with the thermostat located next to it. We would like to assure you that it is not the standard we are used to and not the one we would like to offer our guests. We would be very happy to welcome you again soon in order to convince you about the high quality of our service and our accomodation. Your Hotel Düsseldorf City by Tulip Inn Team
Guest User
Stayed in Mar 2023
Business travelers
1.0/5
Posted on Mar 3, 2023
Hotel in decline. No maintenance to the rooms, major drainage problems in the bathrooms. Superficiality in cleaning. Despite the reports, no one took action and not even a room change was proposed. It certainly cannot be called a 4 star.
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Response from Property: Dear 726alessiag, Thank you for your recent stay with us and for your review! We are sorry that there were problems impacting your time with us and lowered your comfort of stay. We will check the problems you described and forward them to the respective departments. We hope to welcome you again soon in order to convince you about our service and make your stay in Düsseldorf to a great experience! Your Hotel Düsseldorf City by Tulip Inn Team
Guest User
Stayed in Jan 2023
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
The staff was super friendly. Very nice service. The hotel is close to the city, you can reach everything on foot. The hotel is perfect for a short city break. We have felt very comfortable here.
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Response from Property: Hello 467jessica, Thank you for your great review and your stay with us! We were very pleased to see that we were able to score points with you with our first-class staff and great location and that overall you felt very comfortable with us. You are always a welcome guest with us and we look forward to your next stay in our hotel! Your Hotel Düsseldorf City by Tulip Inn team
Brenda U
Stayed in Nov 2021
Couples
4.0/5
Very Good
Posted on Nov 21, 2021
Hotel is in an excellent location, within walking distance of the center and the Hauptbahnhof. There is a metro station nearby. Hotel is a bit dated, but clean room with good beds. Breakfast was good. Minus: no facilities to make coffee or tea in the room. Excellent price/quality ratio.
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Guest User
Stayed in May 2022
Business travelers
2.0/5
Posted on May 4, 2022
If the hotel were a 3 star hotel, I would recommend it as good. But it's 4 stars, and there are a few things that don't fit: Mold in the bathroom on the tub Faucet on the tub doesn't work Broken toilet lid Toilet flush doesn't switch off (you have to help by pushing and knocking) Carpets in the hallway totally dirty and stained The cleaning staff has cleaned several times We threw away our 3/4 full water bottles and rummaged through our private belongings. You are not allowed to hold on to the counter in the lobby bar, otherwise the counter will fall over and be broken. The bar lacks the most normal drinks, such as rum etc. The staff is friendly and accommodating, but can't seem to assert themselves against the management.
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Response from Property: Dear Tecnoworld, thank you for your review! We are very sorry that such inconvenience occurred during your stay - it shouldn't be like this! We will definitely discuss the points you raise with our housekeeping colleagues and correct the deficiencies immediately! We are pleased to announce that we have completed the urgent repairs to the bar and increased our inventory to make our guests' stay as pleasant as possible. We would be very happy to welcome you again and show us our best site! All the best! Your Hotel Düsseldorf City by Tulip Inn team
Guest User
Stayed in Nov 2021
Couples
5.0/5
Outstanding
Posted on Nov 10, 2021
The building and furnishings are a little old. Everything else, the points that are really important to me, are fulfilled to my complete satisfaction. Many thanks especially to the friendly people who do their work in this hotel!
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Response from Property: Dear RobertKreulich, thank you for your positive review and your visit to our house. We are pleased that we were able to provide you with a pleasant stay. We look forward to welcoming you back soon. Kind regards, Hotel Düsseldorf City by Tulip Inn
Guest User
Stayed in Oct 2021
Business travelers
5.0/5
Outstanding
Posted on Oct 7, 2021
Many thanks to a great, very friendly and careful team. I felt completely comfortable at all times. One of the things I particularly liked was that this hotel places so much emphasis on safety in Covid times. There were appropriate hygiene measures everywhere. You immediately feel safe. The location of the hotel is fantastic. After a great meeting in a good room, I was able to visit the shopping mile straight away. But the walk in the evening from the Rhine via the old town to the hotel was also great. I'd love to come back, that's for sure.
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Response from Property: Dear Flyer47357555649, thank you very much for these beautiful words - thanks to you we know that our work can put a smile on someone's face and will not go unnoticed. We are very pleased that you enjoyed your time with us and would be very happy to be your host in Düsseldorf again soon! All the best! Your Hotel Düsseldorf City by Tulip Inn team