MUZE Hotel Düsseldorf Reviews

My friend stayed very comfortably. The reviews are quite high. It is a relatively new hotel. Overall, the experience is excellent. Next time I stay by myself, I will consider choosing this hotel

The hotel has a great environment and a great location. The facilities are new and the front desk service is great. However, the elevator is broken recently and the stairs are narrow and a bit difficult to walk.

The hotel I searched for on Ctrip was a bad experience based on the number of rooms I booked. The service attitude of the front desk staff on the night I checked in was very bad. The air conditioner in the room was broken and had to be replaced. The fan could not be provided. The staff that night was really not suitable for the current stage

Very good, small, nice hotel, I liked it a lot. Especially the heated toilet... very clean room. Nice staff. 

It's not satisfactory, the toothbrush is as hard as a shoe brush. Waiters don't speak English. Only the front desk service attitude is good.

The hotel is clean and tidy. There are not many breakfast options. There are buses and light rail nearby. It is a 15-minute walk from the city center

Still good, the environment is relatively clean

The attitude of the service staff is good!

The room was the same as the online photos, it was quiet and clean with a very comfortable king size bed (180cm / 71 inces wide) and the bathroom even had a Japanese style toilet (with water spray) and a heated seat. The large room has a bath/shower combination, other rooms have shower. Breakfast was a very tasty buffet with a range of bread, meats and cheese, cereals, fruit, vegan options, fresh juices, and coffee / tea. The staff were welcoming, friendly, and helpful. The air-conditioning in our room was ok but had difficulty cooling on warm summer days (+25°C / 77°F). Secure parking is a 5-minute walk and costs €18/day. It’s a 15-minute walk through a nice park to the old town or a 5–10-minute walk to the main shopping street. For a good German beer and meal try Hirschchen, the restaurant next door.

I am in Düsseldorf quite often and last time I tried this hotel different from the usual German hotel chains.. it is also a small 7 hotel chain with a very accurate and cute hospitality. Comfortable, elegant, vintage style with young friendly staff, good fresh breakfast and clean room. I will be back for sure! Very good also in terms of location.

Booked a 2 night stay at the hotel. Upon arrival we were told that our reservation was canceled by mistake and the hotel was fully booked for the first night. After a 1,5 hour wait we were told that we could spend the first night at an Inn which was a 12 minute walk from the hotel, the second night we stayed at Muze. 1,5 week after the stay I am still waiting for the refund of the Inn, which we had to pay upfront. Poor customer service from Muze

This is a really stylish bouquet hotel close walking distance from the heart of Cologne and we loved it. Breakfast was included had great variety., including vegan, options. Nice Nespresso coffee in room and at breakfast and to top that all off the price is really good.

If you are looking for sophisticated and more intellectual concepts regarding interior design you have not many options. So this is a rare find. I dislike to stay in a Kindergarten like concept, bicycle on the wall, or dead because perfect by not offending anyone with an individual and not risk checked solution say luxury hotel. I was impressed by the interior design and its comfort. The service is excellent and staff very very friendly. Food and drinks are excellent. And you could feel a bit of glamour and at home at the same time.

Small but very nice rooms, we stayed at the top level and the bathroom was very spacious. Cleaned everyday and nice toiletries. Breakfast was delicious and enough, the bar had enough options but the night waiter was rude and didn’t know any of the cocktails, wine or strong beverages the hotel offered and didn’t want to look them up.