Muze Hotel Reviews

The hotel I searched for on Ctrip was a bad experience based on the number of rooms I booked. The service attitude of the front desk staff on the night I checked in was very bad. The air conditioner in the room was broken and had to be replaced. The fan could not be provided. The staff that night was really not suitable for the current stage

Very good, small, nice hotel, I liked it a lot. Especially the heated toilet... very clean room. Nice staff. 

It's not satisfactory, the toothbrush is as hard as a shoe brush. Waiters don't speak English. Only the front desk service attitude is good.

The hotel is clean and tidy. There are not many breakfast options. There are buses and light rail nearby. It is a 15-minute walk from the city center

Still good, the environment is relatively clean

The attitude of the service staff is good!

酒店環境很好，地理位置優越。設施很新，前台的服務也很到位。不過有一點就是最近酒店的電梯壞了，樓梯很窄有點不好走

Overall the hotel was nice. It’s potentially better suited for business travel rather than family as the rooms while lovely, are on a small side (and we stayed in the large one). Amenities are nice. Breakfast fairly basic - it has good variety.

Hotel staff were very friendly and helpful, firstly thank you for their effort. Room was a bit small however at least clean and comfort. Most disappointing part was the bed. It was very uncomfortable and definitely not suitable for two people. Other than that everything was good.

Really enjoyed my stay here. It’s well located with tram and bus stops close by. It’s also a short walk to one of the city’s main shopping areas. The room was well appointed and clean with a comfortable bed to ensure a good night’s rest. Breakfast was good with a variety of options which made sure we were well set up for the day ahead.

Great stay. Great location. Very close to the tram and bus stations. It's not very close to any grocery or supermarket.

It was a great stay which was as usual. Not far from public transports and down town area. The area around the hotel is very calm. Cosy room and good breakfast.

Hotel and staff were excellent location,lovely and clean and the toilet had a heated seat 😊definitely recommend this hotel

Very good stay only the staircase and the elevator was a bit small and old looking. Beautiful room and very friendly staff they even had a special japanese style toilet and coffee machine!