Guest User
July 7, 2022
Oh my goodness, something appears to have gone terribly wrong at MySon Heritage Resort. After reading the positive reviews I booked for three nights rest and relaxation with my family in a two bedroom villa. We arrived after a long journey and immediately new that all would not be well. No bellboy, no greeting, total state of disrepair…. Very few staff, we only saw two other guests. Our villa, like the whole resort was in need of restoration (missing shower door, exterior door that would not lock, rear door with broken handle, internal doors that would not shut). The resort pool was green with algae, non of the pool chairs had seat cushions… the list could go on and on. We didn’t stay, we found alternative accommodation. Unfortunately as we were waiting for our taxi to collect us, three staff were finishing work leaving on a moped, looked over at us and laughed loudly. I’m sure that it was once beautiful with enthusiastic staff but sadly this seems no longer the case.