District Centre, 13 B, Mayur Place, Mayur Vihar, East Delhi, Delhi, 110091, IndiaView Hotel Details
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Crowne Plaza New Delhi Mayur Vihar Noida Guest Reviews
4.2/5
Very Good
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(60)
Positive reviews(26)
Reviews with photos/video(8)
Awesome stay(11)
Dave267
Standard King Room
Stayed in Jul 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jul 25, 2024
"The hotel provides good comfort and valuable service. The setup is convenient and the brand chain is well-known. The location is suitable for business and for accessing the city. I will definitely return here. The price is a good deal for the Delhi area and surroundings. The room has ample space and the shower is satisfactory. The laundry service and other amenities are fine."
Response from Property: Dear Dave267,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaArea General Manager
Andy1
Standard King Room-Smoking
Stayed in Jun 2024
Business travelers
57 review
3.0/5
Posted on Jun 18, 2024
Hotel location is not far from delhi city centre
Hotel cleanliness and hygiene level not very high
Good selection in buffet for dinner and breakfast
Response from Property: Dear Andy1,Thank you for taking the time to share your feedback about your recent stay at Crowne Plaza Mayur Vihar. We genuinely appreciate your comments and are grateful for the opportunity to learn from your experience.We are pleased to hear that you found our hotel's location convenient and enjoyed the selection in our buffet for dinner and breakfast. Your positive remarks about our dining options are truly appreciated.However, we regret that the cleanliness and hygiene levels did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Maintaining high standards of cleanliness is a top priority for us, and your feedback has been shared with our housekeeping team to ensure immediate improvements.Your insights are invaluable to us, and we are committed to enhancing our services to provide a better experience for our guests. We hope to have the pleasure of welcoming you back in the future and providing you with an improved stay.Thank you once again for your constructive feedback.Warm regards,Pankaj GuptaArea General Manager
Anonymous User
2 Single Beds Standard Smoking Pool View
Stayed in Oct 2023
Couples
1 review
3.5/5
Posted on Oct 22, 2023
Took a long time to check in.
Old towel, blocked bathroom.
Very good scenery. Food was ok.
Anonymous User
Standard King Room
Stayed in Jan 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Nice service here. Nice food here. You worth to go here. good.
Response from Property: Dear Guest,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaArea General Manager
Guest User
Standard King Room
Stayed in Jan 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 15, 2023
Everything is great except the key card kept having problem and need to reset. In my 10 days of stay, I have to reset the key for at least 3 times. Nice view and nice breakfast! Even the in-room lunch and dinner are great! I would recommend this hotel to my friends and if I am going New Delhi again, I will definitely choose this hotel again.
Response from Property: Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager
Guest User
Standard King Room Non smoking
Stayed in Jan 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 8, 2023
Everything is good from room cleanliness to food and services. Highly recommended!
Response from Property: Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager
Vineeta Aggarwal
Standard King Room-Smoking
Stayed in Apr 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 20, 2023
Have stayed here before and will stay again.
Quite central for my needs . Clean, great staff.
MANI
Standard Room
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Nice place.
MACARENA
Standard King Room Non smoking
Stayed in Nov 2022
Business travelers
14 review
3.0/5
Posted on Nov 11, 2022
Nothing to do around the hotel..Very good indian food but less western food....Price very expensive.
Response from Property: Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager
Martin
Standard Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jun 26, 2024
nice hotel
Response from Property: Dear Martin,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaArea General Manager
Dhruv002
Superior Room
Stayed in Dec 2021
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2021
I loved the place and it is a beautiful hotel and i loved it and will always opt for this property whenever i have to book one.
Response from Property: Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager
bharat Misra
Superior Room
Stayed in Feb 2022
Travel with friends
1 review
4.0/5
Very Good
Posted on Feb 16, 2022
Good stay experience for us
Response from Property: Dear Guest,Greetings from Crowne Plaza New Delhi Mayur Vihar NoidaThank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay.We hope you will visit us again.Warm RegardsPankaj GuptaGeneral Manager
최용호
Standard King Room
Stayed in Jun 2024
Business travelers
3 review
3.0/5
Posted on Jun 26, 2024
Location is not good. The bed, sheets, and bathroom are good, but they are not as clean, dust-free, and shiny as Korean hotels. Still, it is a 3-star rating. There is nothing around the hotel. It takes 20 minutes by Uber in Selected City.
Original TextTranslated by Google
Response from Property: Dear Yongho Choi,Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Mayur Vihar. We truly appreciate your honest comments.We are delighted to hear that you found our bed, sheets, and bathroom to be good. However, we sincerely apologize that they did not meet your expectations in terms of cleanliness. Your feedback is invaluable to us, and we will address this with our housekeeping team to ensure improvements are made.We understand that our location may not have been ideal for your needs. While our hotel is situated to provide a peaceful environment, we recognize the importance of convenience and accessibility. We are continuously working on improving our services and facilities to better serve our guests.We regret that there wasn’t much around the hotel to enhance your stay. We recommend exploring some nearby attractions and restaurants that we would be happy to suggest on your next visit.Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Warm regards,Pankaj GuptaArea General Manager
Aleksei
Standard King Room-Smoking
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 29, 2024
Nice hotel, wide choice of dishes for breakfast, there is a bar. The hotel has a swimming pool and gym.
Original TextTranslated by Google
Response from Property: Dear Aleksei,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaArea General Manager
Guest User
Standard Room
Stayed in Feb 2024
Solo travelers
12 review
4.5/5
Great
Posted on Mar 2, 2024
The hotel is a bit old, but well maintained. The hotel's buffet dinner is about 300+ RMB, which is okay.
Original TextTranslated by Google
6/7
Response from Property: Dear Guest,Greetings!We sincerely appreciate you taking the time to share your thoughts and experiences during your recent stay with us. Your feedback is incredibly valuable to us, and we are delighted to hear that you enjoyed your time at our hotel.It was a pleasure having you as our guest, and we hope that you felt the warmth and dedication that we put into making your stay enjoyable.Thank you for choosing Crowne Plaza Mayur Vihar. We look forward to the pleasure of welcoming you back in the near future and providing you with another exceptional stay.Warm Regards,Pankaj GuptaArea General Manager