Best Hotels near East Kilbride, East Kilbride

I really wanted to leave a great review for this hotel. We stayed for an ultimate spa break to celebrate my daughter finishing her exams and leaving school. She was really looking forward to it. Our initial impressions were good, the grounds are beautiful and the reception staff were attentive and friendly. When we reached our room we were a bit disappointed as the room wasn’t to the same standard as other McDonald hotels we have stayed in and sadly that became our constant thought throughout the whole stay. The decor is very tired and the whole place could do with an overhaul. Paper peeling from walls, we had tissue paper stuck underneath the handles on the windows to keep them closed. The relaxation room of the spa was horrible as the ceiling looked mouldy and the paper was peeling off the walls. We had dinner the first night. We had looked at the menu online however it was totally different when we went into the restaurant and the choices weren’t great. We ordered cocktails and both agreed they were the worst cocktails we had ever had, they cost £9.95 each and I didn’t drink mjne at all. Breakfast the next morning was shambolic, there was 8 of us in the restaurant and the staff were running around like headless chickens saying they were so busy and tables weren’t cleaned, we waited a ridiculous length of time to order our food and it took forever to come. We had afternoon tea booked as part of the deal, again it wasn’t great. It had obviously been made well in advance of our booking time and the break on the sandwiches were hard and the cakes cheap and uninteresting. We ate out elsewhere our second evening. We both enjoyed our spa treatments which helped rescue the weekend. Breakfast on our final morning was better as it was a buffet style although we had to wait ages to ask staff for plates as there were none available to lift up (apparently the plate warmer was broken so they weren’t leaving plates out). I think that the staff of Crutherland House are doing the best they can however something has gone wrong with the running of this hotel and it needs attention . We wouldn’t recommend it to friends and next time will go somewhere else

We travelled from Ireland to stay in your premises for 3 nights. Everything seemed OK on arrival. We went to the room but I had to make a complaint to reception about the shower which was not working correctly ( as stated on your website ensuite rooms are refurbished to luxurious standards), I wouldn't call a shower hose from a mixer tap luxurious. To this I didn't get a satisfactory answer. We left immediately without having  a good inspection of the room as we were pushed for time to meet with friends for dinner. On return that evening as we were about to go to bed we pulled back the bed clothes and saw what looked like body hairs  on dirty sheets. On closer examination we saw a filthy duvet cover, undersheet and a badly stained mattress which was absolutely disgusting. There was also a bad smell from the bathroom among other descrepencies which I won't go into now. We made the decision not to stay so I went to reception to complain and request the return of my payment as the room was not fit for purpose and I feel that it was mis sold to us. I brought your supervisor to the room and  Of course he dismissed my complaint and queried why we left it so late to bring this matter to his attention in a way that was condescending to me even after explaining  the reason. This was extremely inconvenient as we had to find elsewhere to accommodate us at short notice which proved costly, having to book into numerous hotels to cover our trip.

We had our wedding here in April '24. I stayed the night before with my parents and from the minute I arrived everything was perfect. Brooke our wedding co-ordinator went above and beyond to make sure every little detail was noted and taken care of. Lorraine who was our MC on the day kept the day moving and kept us informed of anything we needed to know without being intrusive. The whole staff team were amazing and no request was too much for them. Bar staff were amazing, food sent by the kitchen was beautiful, serving staff were quick and efficient. Every member of staff we encountered from reception to cleaning staff was pleasant and welcoming. Can not fault a thing. Thank you Redhurst Team!

Thank you to the staff, as a solo traveller I was quite nervous but I felt so safe. Check in was smooth and friendly. The hotel is clean, stylish and smart. You need your room key to use the lifts so I felt so safe going to my room. I stayed in a double room and it was so spacious! Everything was tidy and well placed. Even though there was a fun fair on the next street it didn’t really bother me when I shut the window. It was my first time staying in an apart-hotel and I would definitely recommend! I didn’t know that having ice in the freezer and cutlery would make me so happy haha. I could chill my water and have a lovely meal in my room without having to fork out for a more expensive takeaway. I used the Tesco express down the street to get myself fresh food. The bathroom had a lovely heated towel Rail too so I had the warmest, fluffiest towel! Down in the lobby they have a Brita water filter, board games, extra kitchen equipment and food and drink. Will certainly return if I ever visit Glasgow again!

My husband and I have stayed at this hotel around 8 times and absolutely loved it. Beautiful modern comfy rooms, lovely bar area and the best ever showers! We have always experienced first class service from lovely staff. This unfortunately came to an end when we checked in last month. There was one really lovely young lady at reception as we arrived but she was caught up with another guest sorting out a problem with the TV remote control. I believe this girl summoned another staff member to come out from the office to deal with us. Out she came, never said hello, no eye contact infact was cold, and it made me feel uncomfortable. I'm guessing she was not happy at being called out of the office. So, with a cold and hostile attitude, we were checked in and given keys. As we always requested a downstairs room, I noticed our room was upstairs. I asked if there were no downstairs rooms, and we had requested this. She said”yes so I see,” and said no, there aren't any . So would you not think that when checking someone in who had requested a downstairs room, you would at least acknowledge this. Unfortunately, this has put me off returning and we have been staying at a different hotel. It's such a shame when the hotel is lovely and that one ”huffy” receptionist can ruin everyone else's hard work.

Wonderful clean and cozy hotel with very friendly staff. Excellent value for the money. This hotel is ideally suited for easily getting to Glasgow, Edinburgh Aberdeen and Noth of Scotland tours. An abundance of information brochures on hand for those who wish to take advantage of the historical sites around and afar in the country. The afternoon tea in delicious and a wonder way to spend an hour or so relaxing in the middle of the day.