Top 5-Star Hotels in East Kilbride

We got married at Crossbasket in 2021 having a small wedding. We had previously visited the castle (prior to booking our wedding) and the service is the best we have received in Scotland. From booking our venue to the morning after our wedding the staff at Crossbasket were fantastic and couldn't do enough. The manager Rob, met us to show us around the castle when it wasn't officially open, he took the time to answer any questions we had and was fantastic. Vicki the wedding coordinator accommodated all of our requests and every member of staff went above and beyond on the day. We handed in a small bag of items which my husband planned to set up on the day, when he arrived every detail had been done for him. This allowed for a stress free enjoyable morning. We were married in the main castle and had our reception in the Stewart room. This suited our needs and despite covid restrictions at the time our day felt perfectly 'normal' (in line with the restrictions allowed). Our guests stayed in a few rooms which are huge and so comfy. We stayed in the Macintosh room which was stunning. My husband and I are looking forward to returning and staying again. The food was excellent with lots of choice and flavour. The roux menu is some of the nicest food we have ever had. We have since visited two ICMI properties and have to say they really set the standard for service and food across Scotland. We most recently stayed at Cromlix which similarly to Crossbasket had food to die for and service above the standard. This is something we highly recommend and we look forward to trying out other ICMI properties. Thank you to all the staff, if you are looking for a wedding venue (whether it be for 5 to 200 people!) we highly recommend this venue. Also to comment all of our suppliers had lovely things to say about the venue. Our makeup artist said it is her favourite venue to work with as they are so accommodating!

Bedroom spacious, but thereafter not good. King-size mattress on a double bed base meaning it was easy to roll out of bed if you ended up on the unsupported edge The duvet was sticking well out of the cover, and it was filthy and worn, disgusting. Bathroom had peeling paint, and no shaving mirror. Shower worked well, but surrounds and seals pretty mouldy. Bedside lights could only be switched on / off from one side, inconvenient The TV remote control was disgusting, filthy and worn out with no numbers visible. Absolutely thick with dust and worse. Bathroom basin not cleaned (2 night stay). Tea tray left dirty and not even wiped after first night, although was replenished. Food -greatly overpriced for below average mass produced basic food. Serving staff were reasonable first night, rubbish 2nd night. Some food cold by the time it was served. Breakfast, poorly laid out. Scoops impossible to use in the curved cereal serving bowls, picking up about 3 cornflakes at a time. Eggs tough as boots. Cracked / chipped glasses and mugs being put out for use. Hope never to return. Could be really nice with some investment, but currently the worst IHG hotel I have stayed in anywhere.

First class hotel with excellent staff and rooms,I stay here every week while working up Scotland. The rooms are modern and spotless with everything you need. All of the staff who I have got to know over the last year are excellent at there jobs and can’t do enough for you.breakfast is very good with plenty of choices, evening meals are good also. I would definitely stop here with my family rather than just for work

We just wanted to take some time to thank the staff at the Torrance hotel for making our wedding day so magical. The staff couldn’t have been any more helpful and nothing was too much for them. They were always so quick to respond to any questions we had in the lead up to our wedding too. We want to especially mention & thank Amy, Anya & Dominic, Who went over and above for us and our guests. My younger brother is autistic and after letting Dominic know this, he really went out of his way to ensure Noah had a great time. Noah cannot stop talking about this! The staff are just super at what they do, everything was set up to perfection and the day ran so smoothly. In terms of the hotel, everything from the food, decor and outdoor gardens is just perfect for your special day. The Stuart Suite is also absolutely stunning and we can’t wait to come back and stay again. Just an additional comment - a few days after our wedding we returned to the Torrance Hotel with our family for a meal (which was delicious!) and the staff brought myself and my husband a lovely ‘Just Married’ chocolate and strawberry platter. This really made our day and highlighted just how wonderful this venue & staff are. Thanks again for everything, The Daltons