2-Star Hotels in Eastbourne

Checked in and was greeted by a very helpful and friendly Adel who kindly gave us a very nice room which is clean and bright and Ruth who rung to ask for feedback. I would give 5 stars for their service but 1 star for the hotel itself for reasons below. Unfortunately, the water stops for quite a while during my showers (up to 3 times on one occasion) which is not nice when covered in shampoo not knowing if it will come on again! It also makes a loud whirling noise like a helicopter outside when in the bedroom. The bed is very soft and there are some not nice smells in the corridors. The reception is unmanned most of the time so expect to wait outside on arrival to be let in or if you need a receptionist. Apart from that, the hotel is well located a few minutes from the pier and 10 minutes walk to the town centre. Overall the hotel needs redecorating inside and out. Hopefully the management will do this soon. The great plus in staying in Eastbourne unlike Brighton and other seaside towns are the free parking everywhere within 5-10 minutes walk to the town centre and pier / seaside.

For the price we paid for our twin room, the experience was 5 star at 3 star prices. Room was clean and had everything we needed. All the staff we had dealings with were super friendly, helpful, cheerful and polite. If you're looking for a budget stay this is an excellent choice. We were vising Eastbourne for my niece's hen do, and only used the actual room, so can't comment on the food, as we were too hungover to attempt to eat. It's directly across the road from the pier and beach, but amazingly quiet. Thank you for an amazing stay.

We have just returned from a 3 night stay at The View. This hotel has a lovely location with wonderful views of the coast from most rooms. We had a king size balcony room. The room had been well valeted prior our arrival and the staff were very welcoming. The staff were really good throughout. The breakfast was very well presented and of good quality albeit the almost inevitable buffet. This was not a cheap stay with the room cost averaging over £200 per night and we do not believe that it represented good value for money. Our whole stay was marred by the standard of housekeeping. We returned to the room on the Sunday afternoon to find it half valeted. I had bled from a small cut on the head onto the pillow case. I made sure that I left the pillow blood side up to ensure that it was not missed. The bed had not been made and the pillow simply turned over. The bathroom was not cleaned, the cups and glasses unwashed and the tea tray had not been cleaned or refreshed. We reported this to reception but it took a very long time for housekeeping to come and complete the valeting. To make matters worse the young lady admitted that she valeted the room but said that she had not turned the pillow over. A plain lie. So although hotel has good points we will not be visiting again.

My Daughter and I had an overnight stay at the Burlington Hotel as we were in Eastbourne to see a show. Our stay there was good, the staff were very friendly and our room was clean and tidy, some of the communal areas could do with a little TLC as there were signs of age etc, the lift was quite bad and in my opinion, needs some urgent attention, That said, I would definitely stay here again, the situation is lovely, directly opposite the beach and within easy reach of shops and other amenities, definitely recommended.

The Best Western York House Hotel enjoys a relaxed, laid-back seafront location. Just 20 yards from the sea and a few hundred yards from the pier, this is a lovely pet-friendly hotel in Eastbourne. Youre also a pleasant stroll away from the town center, so you can enjoy everything this delightful resort has to offer.With the South Coast literally on your doorstep, theres lots to see and do around Eastbourne. Go fishing from the pier, take walks with your dog along Beachy Head, explore the Sussex Downs or simply stroll along the stunning four-mile promenade right outside the hotel. The ideal seafront location makes this fantastic hotel in Eastbourne perfect for both weddings and business conferences.A little further afield, history buffs might appreciate the nearby town of Hastings - scene of the famous battle nearly a thousand years ago. Or head in the opposite direction for the excitement of cosmopolitan Brighton.This fabulous seafront hotel in Eastbourne offers so much, you might have trouble fitting it all in. Or you could just not bother trying and spend your time relaxing by the indoor pool instead. At the Best Western York House Hotel, the choice is always yours.**Daily vouchers for street parking are available from reception at a reduced rate for hotel guests, although we cannot guarantee spaces. Please request your voucher upon your arrival. Limited free on street parking is also available on side streets**

Reception area great and staff nice. Breakfast expensive (not buffet) for what is available on menu. Lift so small we couldn’t get baby pram to our room without bumping it up and down stairs. As a family we had a beach trolley and was good to have storage for this downstairs as the lift and space in the room were too small. Our room was a twin and so small for the nightly charge, beds uncomfortable, stain on bedding, dirty at side of wardrobe, bath old, crack on sink, nowhere to put our cases. Basically the whole room and en-suite needs renewing. We stayed for 2 nights. This is really only a single room due to lack of space As a positive it is great the hotel is near to beach, pier and town and great position for the airshow

Arrived here July 26 for one week. Reception staff very efficient and well organized, they had us all off our coach and in our rooms within a matter of minutes. We had upgraded to a sea view and premier room and we were not disappointed, we were pleasantly surprised by the refurbished room, which was large, new bathroom, spotlessly clean. Amazing views. The maid changed towels and sheets on a daily basis. Plenty of storage and roomy. No complaints at all here. The breakfast was help yourself to a wide choice of cereals, fruit, juice and yogurts, there was even porridge. Wide choices of cooked breakfast with eggs anyway you like them cooked, of which we had, delicious poached and scrambled. Staff were excellent with prompt service, friendly and courteous. Would just like to give Daniel a special mention, he was very pleasant young man. Evening meals very good with a wide choice, well prepared and tasty food. Very pleasant bar staff, the bar is located at the front of the hotel, which is a great location. The bar staff could not do enough for you, we ordered champagne for our anniversary, the staff put it on ice and served it to our table after dinner, they also served other wines etc. We ate lunch here, and it was delicious freshly made and reasonably priced. We would like to mention Dace who was very hardworking and attentive to all the guests. All the other bar staff were too. The hotel we thought was very well run and all staff were efficient. On the odd occasion that we requested anything it was dealt with in a very quick and professional manner.

Easy to find and good location however after a hectic day the greeting from the receptionist was less than welcoming. He was on the phone to someone and continued with his conversation without acknowledgement or comment. Asked for my ID to which I replied I didn't know I need to provide one especially as paid directly with travel agent and is not necessary. He told me no I'd you not stay I will cancel booking. I said all I'm saying is it would be nice to know beforehand and should be in the confirmation email. It got heated. Finally got my keys. No lift and on top floor. No offer of assistance. Room adequate and comfortable for price paid. Receptionist came and apologised which was appreciated. All. In all a comfortable stay but unlikely to return

The room was clean and comfortable and everything worked as it should. Value for money. The hotel is in a good location, for the town and the seafront. with all the bars and cafes. Also a good location for the start of a hike to beachy head through to seven sisters, then back which was the purpose of my stay.

The location of the hotel is very good, the service is also warm, the room environment is similar!