Hotels near L'OCCITANE EN PROVENCE, Edina

This hotel continues to decline from being a first rate business hotel to no longer providing services of a strong business hotel. I have stayed here 3 of every four weeks for the last six years including through the pandemic. We have hosted multiple company and customer events. You can no longer get room service from the restaurant - you get a to go box. I might as well stop at Panera if I want to eat out of a paper bag. The quality of the food and the service of the restaurant has declined. The wine list went from reasonably good to reasonably bad - higher markups with less interesting / artisan wine. A black coffee that you wait in line for in the morning costs nearly $8.00. We have a large employee event in March and a big customer event in August. We will be shopping around. This is a great example of decline after a purchase. There are so many options for other hotels. This hotel has no pool / out door space and it has noise from the highway. Once you eliminate your business traveler it is unlikely to fill up with little league teams.

分數挺低的原本還挺擔心的，其實還好 他的優點就是離機場近 作為過渡的一晚 是可以的 優點是他有機場接送 出差旅遊方便 在機場過渡一晚，其實是挺推薦的 唯一不滿意的，是它的價格變動太大了。

Great service! Did not have shuttle available but was close to bus lines and staff was very pleasent. Room was cozy and clean, house keeping was very accommodating and friendly. Considering the pandemic occuring at this time I felt safe and comfortable during my stay.

The staff are friendly, courteous, and competent. The building and its furnishings seem at a glance to be in good condition, but are sorely out of date and in need of modernization; the dated condition greatly lessened our enjoyment of our stay. The toilet did not meet Americans with Disabilities standards; it was too low and too close to the floor. The shower stall’s floor was slippery. The bathroom’s door hinges were corroded. The HVAC responded so slowly to the thermostat. When we arrived, the temperature of the room was 65 F (18 C) and the HVAC took many hours to reach a comfortable temperature. There were no instructions in print anywhere for using the telephone, for operating the thermostat, for learning about the hotel’s facilities, features, and services. The telephone itself was ancient. The costly breakfast buffet was mediocre. The floor of the swimming pool seemed to be covered with green slime.

Had a wonderful one night stay at the historic Nicollet Island Inn. Beautiful location and very convenient to downtown Minneapolis, St. Anthony Main/Stone Arch Bridge area and the University of Minnesota. We had a king room that was clean, comfortable, quiet, and spacious. Complimentary coffee in the morning, but no refrigerator in room. Staff was super friendly. Plenty of free parking. When you book a room, you have the option to make reservations for the restaurant, but we opted to eat elsewhere. It is expensive to stay here, but we loved it and would definitely stay again!

The Burnsville location has incredibly friendly staff, ready to help at any hour. We stayed 5 nights and got great service from everyone. The breakfast was delicious with lots of healthy choices. The hotel is clean and cheerful. We felt so refreshed after a swim in the poll and soak in the hot tub. Really value the kindness toward the environment they have by doing away with the small bottle soap / shampoo/ conditioner and providing with large dispensers in the shower. Location is wonderful; close to shopping, parks, skiing, and a variety of restaurants. Check in and out went smoothly. Can't wait to come back!

Upon arrival, we were checked into room 223 only to find the room was already occupied! I returned to the desk and the clerk was dumbfounded and rebooked us in 246. Upon opening this door, we were met with the most rancid smells of smoke and musty carpet. At this point there was no way we were going to stay at this location so I advised the desk clerk and we left to stay at one of the several other area hotels, without incident. This hotel is filthy, does not have an entry ramp nor an elevator so all luggage must be carried to access the lobby and the 2nd floor rooms, no apologies or explanations offered by front desk staff for the issues, carpeted stairwell was strewn with debris and all this was noticed within the total of possibly 10 minutes that we were on site. Lord only knows what the rest of room would have looked like if we would have gotten inside any further! Do not stay here. I am shocked that Wyndham is even associated with this locations, it is not at all like any prior Wyndham locations we have stayed. Extremely disappointing.

Place is way understaffed. Was told “this is a holiday weekend and we are a conference hosting hotel and no one is staying here this weekend”. The restaurant closed early every night and at different times and no notice was put up to tell us the changed hours. Nothing was on the website telling us that some services would not be available. We checked in Wednesday and stayed until Memorial Day. Room was not cleaned 2 days was told I had to ask for cleaning service. Isn’t part of the fun of going to a hotel is to feel a little pampered? I mean if I wanted to sleep in a messy bed I could have stayed at home. We had another couple with us and they placed their dirty dishes outside their room Friday and they were still Sunday morning. We requested the rooms be close to each other and we are 11 rooms apart. Our room was on a lower floor felt like we were stuck in the basement. The room was dingy and dated with flys in the bathroom and we had no luggage rack and the desk was sagging and the chair would not push in all the way. This hotel is a total disappointment and would not recommend it at all. Staff was a little stand offish and seemed disinterested in our issues. They seemed they wanted to be elsewhere not engaged. As a hospitality business I would grade it a D-. They had a number of nice sitting areas to relax while we waited for the room to be cleaned. We were sitting next to the closed bar and empty coffee and water pots.