Hotels near Bruntsfield Links Chess Board, Edinburgh

I booked a a night within the hotel on Halloween as we had booked a walking ghost tour within the city. It was a bit of a walk down to the Royal mile taking about 25 mins but as it was dry it was ok. The hotel was fantastic, the reception staff were lovely and very helpful. The entrance lobby was warm and clean, very inviting. All of the corridors were very well maintained, clean and beautifully decorated. Our room was very spacious with a queen sized bed, seating area and a good sized bathroom. The room again was nicely decorated and well equipped. Due to the restrictions the hotel restaurant was closed but we were allowed to order food into the hotel and the receptionist even pointed us in the direction of local shops. I would recommend the hotel and will most probably stay again.

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

I've never stayed in a hostel before, let alone in a former jail revamped as one ! Besides the gimmick, the Court is a wonderful place to stay if you are visiting Edinburgh, whether on a budget or not : fantastic location near the St Giles cathedral (where city tours seemingly start from), super friendly staff and surprisingly clean amenities (first time experience in a hostel so I didn't know what to expect quite frankly). Would definitely recommend !

I was amazed by how good this hotel was. A very modern room with a comfortable bed. Also, good service, top location and overall very clean. Would recommend it to anyone that is looking for a place to stay while visiting the city of Edinburgh.

The hotel only check in at 4:00pm. only at 4:00pm... many guests arrive in the day time and wait for a long time for check in..... long long queue. The staff gave me a wrong room with no window, that is very narrow, which I have reserved a standard single room with a queen bed. the room with no window, no wifi, no network...and seems that I cananot breath in the room... and I have to go back to the lobby again ..... the door card is not that good... I have to go to the reception to activate the card every day...yes. .. every day... sometime, I found out that when I tried to open my room door...but it failed... and I have to go back to the lobby again.... it is quite annoying. The location is OK. with bus to the airport and the tram and bus station nearby. The breakfast is good, with plenty of choices. The food is the same every day.

#positive #I was happy with the Natural Light in the Room, Nearby Restaurants, Hotel Smell, Toiletries, Nearby Shops, Corridor Soundproofing; This is a fairly nice hotel to live. I would like to appreciate the help from Max and Julie, Sabu and Toby. All of them gave me a lot of support when I need help.😊

Stayed her for three nights October 2022 with the Scotland Rugby League team prior to the Rugby League World Cup. What a great find this hotel was. Spotlessly clean and so very comfortable. Bedrooms roomy and the beds as comfortable as you can get. The food was excellent, and they catered for our every need. The breakfasts were amazing and the service was beyond reproach . Special shout out to our servers Chez, Shannon and the boss Karen. Could not have been better. A massive thank you and a great start to our World Rugby League Cup campaign . Defo use this hotel again.

The room is good, with a view at the door, which is the characteristic of the castle hotel. The service is good, the room is clean, and the space is large. The interior decoration of the room is very classic and very atmospheric.

Very good happy Staff are very nice

It’s a very nice hotel as an IHG group hotel you can be assured about quality . Staff is real nice and friendly . When I arrived I was given a twin room while I booked a double . Not their fault but the partner of trip . Com. No other double available so I asked them to put two single bed together so I won’t fall off at night . Lol. They were dead nice and did it for me. Nice environment not far from the nearby train station. Will defo go back there to stay