Mike K
November 7, 2021
Worst hotel I have ever stayed in, the last week of October 2021. It started when we enteredo through the first set of doors (where the ice machine etc were) before going through the second set of doors, into the lobby itself. This entry way was filthy with leaves that had been there for awhile, which would be no big deal if that was all that was deficient in this lousy excuse for a hotel. I booked through Priceline and the hotel had no record. It took awhile for a manager to figure it out. The room entry is direct from the outdoors (no interior hall). The minute we entered the room, we noticed a very musty smell in the room. I was about to go back to the desk to get a refund and find a different hotel, but we were tired and didn't want to go through the hassle of finding an alternative hotel. When I used the bathroom sink, it filled with water and would not drain at all since the stopper was "frozen" shut. I tried everything to pry up the stopper, first pushing really hard on the downward plunger type shaft, which would not budge. Next I used a fingernail file to try to pry open the plunger in the basin, with no success. In order to use the sink until we checked out, I had to bail the water out and into the toilet with a cup. The room had an ironing board with no cover on it AND there was no iron to use. Really???? If you are not going to provide an iron, why tease guests with a bare ironing board. Management doesn't give a hoot and simply does not care. In addition, there was no coffee pot. I have never seen a hotel/motel without a coffee pot in the room. And they didn't even coffee in the lobby. Although the website lists breakfast of some sort, we were advised that covid supposedly shut that down. So, take it off of your website. We have stayed in other properties during covid and they still offered breakfast. Again, no big deal because we would absolutely not have eaten anything there, considering the total lack of attention to physical details. I certainly wouldn't entrust my health to them. We did not even get a good nights sleep because we were constantly awakened every time the air conditioner kicked on. It obviously had a bearing going out and made a very loud noise the entire night, when it ran. And before we went to bed, someone was out in the parking lot playing extremely loud rap music, which could easily be heard in the lobby as well, and staff should have gone outside after awhile and requested they turn it down. And we couldn't use the phone to complain, since it was dead. After thinking about it, later we discovered that it was unplugged. And from a security standpoint, it was very apparent that someone had broken into the room in the past, breaking the chain receiver that was on the door jamb, which was cosmetically put back into place. So we decided to test its function and were shocked to find out when we opened the door from the inside with a gentle tug, the part that the chain latches into, simply fell away fr