To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(86)
Positive reviews(10)
Reviews with photos/video(4)
Negative reviews(1)
ETaroundtheworld
Double or Twin Room, Private Bathroom, Mountain View
Stayed in Mar 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Apr 10, 2023
location abid outside but the food there really good. great breakfast
Guest User
Double or Twin Room with Lake View
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2022
I travelled 77 countries and I stayed many hotels but I can say that this hotel is my favorite!!
We kept talking we are happy because we stay this hotel.
and the hotel staff David was very kind and professional.
He helped us and gave all the information we needed. Thank you David .
Everything was perfect!! My mom was so happy to stay in this hotel. We rested so comfortably and relaxed .
She calls this hotel ‘our best hotel’ :)
Thank you for giving us this happy memory !!
pollyseaweed
Double or Twin Room, Private Bathroom, Lake View
Stayed in Aug 2023
Travel with friends
2 review
1.0/5
Posted on Oct 2, 2023
Super bad experience! It is a private family workshop mode. The boss has a very bad attitude. He does not accept any communication at all and handles problems with cold violence. Due to weather reasons, the road was temporarily closed. The only way to the hotel was blocked by the police. The hotel could not be reached due to force majeure. Ctrip also said that similar situations can be negotiated for a full refund. After many negotiations with the store, I showed 200% sincerity and hoped to negotiate a solution, even if I deducted part of the room fee, but the store's attitude was always bad, and even in the end I didn't answer the phone at all, and directly deducted more than 2,000 yuan a night. The actual check-in experience is really unbearable, but this kind of store may not be much better. I hope that friends who want to choose this one will be cautious! Iceland has changeable weather and a vast land with few people. The evil of human nature will only make your journey feel extremely cold.
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LonggeLukas
Double or Twin Room, Private Bathroom, Mountain View