Guest User
January 16, 2024
Spent New Years at Simbavati Amani with our family group of 6. We had a fantastic time. Our guide, JV, was very knowledgeable, a great spotter and had a great sense of humour. You are lucky to get him as your guide if you stay here. Mama Kate was our chef during our stay. She is a wonderful cook and went out of her way to make gluten free options for our daughter with celiac disease. When guests are relaxing or meditating at the pool, it would be more enjoyable if staff is not enthusiastically busy doing stocktaking at the bar next to the pool, or catching up on the phone or TikTok posts for 1,5 hours. We paid a fair amount for our stay and were rather unpleasantly surprised with 4 named envelopes in our room on our last day in which we could put our tips. It made ‘optional tipping’ feel obligatory and uncomfortable, and makes us wonder if the staff is paid a living wage or if they actually need tips to make a living…