Best Hotels near Eilat, Eilat

It is a very basic hotel. As a positive point in the reception you have a coffee shop 24 hours to make your coffee as you want free and water dispensers.

The hotel itself is decent enough and in a good area and all the major areas of Eilat are accessible, with shops and restaurants well within walking distance of the hotel. The room was decent and fairly sized and all the in room amenities were good. The breakfast was also nice with a wide variety and well presented. Where did the hotel fall short. When our room was serviced the beside were not made the duvets were just thrown out over the maters not at all remade. The main thing and it’s simple to fix , the staff were rude , disinterested and barely smiled. I would say they scowled more then anything. The front desk staff were the nicest of the lot but the lady that requested your room number for breakfast was literally so rude I was shocked. The other negative was the parking area for the hotel and the reception area outside of the hotel were filthy. Litter everywhere and no care that it’s the hotel grounds. For what you are paying I thought it was genuinely average.

PROS: Very clean Very friendly staff Nice location: sea view from the room, quiet an relaxed location far away from all the noise and the crowds of the main hotel area Nice and very clean pool Great breakfast CONS: Parking: small parking lot of only 14 cars of which 3 are handicap spots. There are 3 more spots in front of the main door and if all is full you need to park on a white/blue spot (of which there are plenty) and pay city parking of 25 NIS a day. The beach: they have a pretty large shaded area with beach beds and chairs which is free for the guests but there is no hotel supervision and there are people from other hotels using it and it can get busy. Also there is a kite gliding Center near by and when they are active if you in the water you’re afraid if you get one of those huge kites on your head it will not end well. One afternoon those guys from the kite place decided to have a bbq party under the hotel shaded area and they had a boom box with “music” so loud we had to leave and go to the pool. Nobody from the hotel was there to tell them they are bothering us. Bottom line: we’ll go again. We enjoyed the stay. All the cons above will be nice if they can fix but they were not a deal breaker for us.

In short hotel is fine... just fine... But those looking for a real review, there are highs and lows. Highs: The staff is friendly and they are everywhere, cleaning the pool, the buffet area and the rooms (our housekeeper on the 11th floor, I think his name was Mohamed, was amazing!!) The pool is big and towels are plentiful even when it is busy. Drink and food prices by the pool are reasonable for a resort. High but reasonable. There is a small convenience store just to the side of the hotel where you can buy cold drinks to take to the room. The AC works well, except when you are asleep and the motion detector clicks the AC off and you wake up sweating and need to wave your arms around for the AC to kick back on. Towels were fresh and clean. Lows: The food is just not good. It is pretty and plentiful but has no taste. (there were 2 items in 4 days that we loved. The spicy fish on Friday and the Bahn rolls with Asado on Saturday). Besides that everything needed salt and flavor. The ”chef” who cut the salad was super nice and made everything fresh. The hotel is old, old, old... Hot in the elevators, much of the old areas that used to be cool are closed down, even when it was packed. The floors are clean but look old. Rooms are again, old but clean. The buffet area, again, old and clean. You just can't keep the old and clean for 25 years, hotels need renovation. Check-in takes forever. Most people come in on Thursday or Sunday. Put another few people on the check-in for the busy hours... come on people...service!! Lifeguards - there are 3 that I saw but only 1 actually did anything. One of the guards was 100% sleeping while on duty. And one guard for 2 pools is never enough. All of it could be so much better if the food was good. We would even overlook the old rooms and public areas. But eating there breakfast and dinner for 3 days, we just felt that we had to leave on the forth night for dinner. Couldn't take the blah anymore. If you are looking for a great restaurant try La Cucina, just down the boardwalk. Oh - one more thing. We had 90+ people in our group and the hotel wouldn't set us all up in one area for Shabbat dinner on Friday. So much of the benefit of being together is doing Shabbat together. What's the big deal? You have a company paying so much to bring their people and you can't find us a corner to reserve for one evening? That's just bad business. For that reason, more than anything else, we will not return to Herods. if a company doesn't want our business we will take it elsewhere.

I stayed at the hotel between 17.5 and 21.5. The hotel is outdated, the dining room is reasonable and the pool is standard. However the customer service is very poor. We booked a room for 2 people, arrived two co-workers, got a room with a double bed. We were told to call room service and they would come and split the beds. We called, the guy who arrived said that the beds can not be changed because the base does not allow it in the room and if you want you can arrange the sofa bed as a bed - in the same breath he recommended calling the reception to change our room. I went to the reception, I mentioned the situation, the clerk could not help and referred me to the hotel manager - she just shouted at me that I should not come to her or contact her, I told her that the receptionist referred me to her so I came - it did not really interest her. Realizing that another room I was not really going to get, I asked the room service to arrange the sofa for the bed. Room service arrived again and brought us a blanket sheet and pillow. I called customer service, said I did not pay less than any guest at the hotel, why should one of us sleep on a couch ?? The employee told me she had nothing to do, I asked a principal to get back to me. To this day (after the holiday) I am waiting for the same call. We slept with two adults when one was in bed and one on a couch (that could not be opened!) For an entire vacation. Another point, you can also get- Room with a view of the garbage cans and a wake-up call at 7 a.m. with a truck coming to evacuate them.

The last time I was at the Dan Panorama Eilat was in 2019, Pre Pandemic. Truthfully, I was not sure what to expect. I was not disappointed. Let's start with check-in. I arrived at the hotel at 10 PM. Due to the new App that the Dan hotel has, I was able to already be checked in. By the tie I got to the hotel, all the receptionist needed to do was hand me my key. After a long flight and long drive to the hotel, that was exactly what I needed when I got to the hotel. Also, the receptionist on duty was kind, professional and friendly. Food- The dining room breakfast is very good. They have something for everyone. Different Fishes, cheeses & vegetables. They have plenty of different types of egg, pancakes, cereals and pastries as well. Personally I loved the fruit. I also ate dinner in the hotel dinning room. They had a huge selection of foods for everyone. Personally, I thought the entrecote burgers they had were absolutely amazing. The room- I booked a terrace level room. It comes with a large terrace and jacuzzi. When the sun rose and set, the terrace was a great place to be. The room was spacious and clean. Executive lounge- Along with the terrace level room came access to the executive lounge. This is a great place to relax after a great day of touring. While the selections are not a lot, what they have is good. Also, they do have items in the kitchen they are not put out like soup and pastas. The mushroom cheese ravioli I had was out of this world. Service- There was on issue that happened during my stay. However, once the hotel heard about it, I was immateriality contacted by Ruet of Guest Services and she handled the situation with the utmost professionalism. For, that, I thank her! The one piece of advice I have is the hotel should re-evaluate certain times within the hotel. For example, the dining room opens at 7:30 AM. This is a little late if your starting your day early. The executive lounge closes at 9 PM. This seems a little early. These are just suggestions and should not be seen as any type of criticism. All in all, I had a wonderful time at the hotel and will certainly return.