Hotel Checkin El Cortecito Beach

Extended my stay due to business reasons. As before: good meal, close to the beach, helpful staff.

very good hotel and very clean. Staff very nice and location is convenience.

The location of this hotel to the beach is excellent. The hotel itself is let down badly by certain staff members and the manager. On arrival to the apartment we booked we found there to be no plates or cutlery what so ever in the kitchen, when I went to reception to ask for some the boy on reception told me they were not included I asked if they could provide some and even offered to pay or leave a deposit and he still said no. I asked him to contact the manager which he did on the phone and they proceeded to laugh and ridicule me not realising that I speak Spanish and understood everything they were saying! I asked to speak to the manager and he gave me the phone and he told me I should have brought cutlery plates and utensils with me from the UK!! We ended up having to go buy them. There were no towels in the apartment and when we asked for some there were full of stains and grubby so we went out and bought towels as well as we didn’t want to use there grubby ones. One of the bedroom windows was broken and didn’t shut there was a one once gap. There were 2 plug sockets hanging off the wall. The whole property was very run down and needs a lot of work to bring it up to even safety standards and in my opinion would benefit from new management who at least have good customer care. I was surprised to find out the hotel checkin chain is a Spanish company and I will be making them aware of the bad management of this particular hotel.

A good basic hotel that serves its purpose. It’s clean and the staff is amazing. Also love you have access to the beach directly and lounge chairs too. They didn’t have an iron, but aside from that no complaints.

I really enjoyed my stay at Hotel Checkin. However, there are few things to be mindful for those that are visiting this hotel as an English speaking traveler. First of all, the property is not huge and as result there is limited beach front space available. However, the staff works diligently to maintain the property and there's always someone friendly at the front desk to help with any request you may have. It's not a 5 star resort, but its a cute little hotel where you can setup and have the option to check out the beach or local shops. Having breakfast available as part of the stay is also handy. Second, IF you only speak English, it's a little tough to communicate as most of the staff are not very fluent (including the bar). In that case, ask for Danna at the front desk who speaks English very well and was extremely helpful! She was kind enough to help us with various translation needs. Lastly, the hotel is located at the end of the street and its sometimes hard to find. There's another Hotel Checkin nearby and that leads to some confusion about the location. This could be challenging if you're trying to locate the hotel or if using Uber. Overall, my family really enjoyed the stay and consider this hotel as a small gem at the Cortecito beach. I will definitely go back in future.

We moved out after one night! The room they gave us was so incredibly horrible that we couldn’t sleep. There was a window to the corridor which had no covering and a light was shining into the room all night. We booked a room based on the pictures in the ad, but we think we got a staff quarters room, for over $200 a night! To their credit, ******* sorted it for us and we moved out after one night. ******* was fantastic!

The room wasn’t that cleaned well especially in the shower area. The beach was wonderful, so we could relax on the beach.