Tunis Marriott Hotel Reviews

Response from Property: Hello Thank you very much for your amazing review! We're pleased to hear that you enjoyed your stay at Tunis Marriott Hotel We truly appreciate your excellent rating. It is gratifying to know that we succeeded in exceeding your expectation. We're glad you had positive interactions with our guest relations team, including Amal, Sofiene, and Amira, as well as our friendly front office staff, especially Sami. It's wonderful that you could take advantage of the Happy Hour in the lounge as an elite member. Thank you for your loyalty and we look forward to welcoming you back on your next visit. Best Regards

Response from Property: Hello, Thank you for your wonderful review! We're thrilled that you had an excellent experience during your first visit to Tunis. It's great to hear that our proximity to the airport and our breakfast and lounge met your expectations. We're especially pleased that Ms. Amal from Guest Relations was able to assist you so effectively and provide useful information about the city. Your kind words will be shared with her. We look forward to welcoming you back to the Marriott on your next visit to Tunis! Best regards,

Response from Property: Hello, Thank you very much for your kind comments. We are thrilled to hear that you found our customer service exceptional, the product quality high, and our staff polite, kind, and highly skilled. We take great pride in maintaining clean and comfortable rooms, and we’re delighted that this contributed to your positive experience. your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back to our hotel. Best regards, The Guest Relations Team

Response from Property: Hello, Thank you for taking the time to provide us with your detailed feedback regarding your recent stay. We truly value your insights and appreciate your recognition of the positive aspects of your experience. I apologize for the inconvenience you encountered during your stay. As a Titanium Elite member, you are entitled to certain benefits, and I regret that we did not meet your expectations in this regard. Please rest assured that we will address this with our team to ensure better fulfillment of elite member privileges in the future. We are also sorry to hear about the missing amenities in your room and the issues with the gym’s air conditioning. Your comments will help us make necessary improvements to enhance our guest experience. We are actively working to resolve these concerns. Kind Regards Guest Relations Team

Response from Property: Hello Thank you for choosing our hotel for your recent layover and for taking the time to share your experience with us. We are delighted to hear that you found our hotel welcoming and the room comfortable. We understand the importance of convenience, especially during a short stay, and we’re glad that our location and services met your expectations. It’s great to know that the takeaway breakfast option worked well for your needs and that our team was able to assist with transportation. We apologize for the inconvenience regarding the rooftop pool closure. Your feedback on this and the information about the taxi rates is valuable, and we will certainly look into ensuring our guests are fully informed about the best transport options. Thank you again for your kind words about our service. We hope to welcome you back in the future for an even better experience. Kind Regards Guest Relations Team

Response from Property: Thank you for your wonderful review! We are delighted to hear that your first visit to Tunisia and your stay at the Marriott was exceptional. It’s fantastic to know that you enjoyed our beautiful rooms, rooftop pool, and delicious food. Our team takes great pride in providing outstanding service, and your kind words about our staff, especially Amal, are truly appreciated. We look forward to welcoming you back on your next visit! Warm regards,