Iván Elías R
December 24, 2024
Terrible hotel. I booked two nights at the hotel and when we entered they gave us a room full of humidity. After complaining, they showed us around three other rooms in the same condition. Only when we asked for a refund did a decent room appear, but they tried to play dumb and tried to get me to cancel my reservation on trip, forcing me to lose my money, given that the hotel was not in a position to provide a room in which you wouldn't get pneumonia from sleeping there.
In general, it follows the El Nido rule, very poor service and a desire to keep your money without doing anything that I have not seen anywhere else in the Philippines.
I do not recommend this hotel if you want to avoid bad times.
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