INNSiDE by Melia Barcelona Aeropuerto

INNSiDE by Melia Barcelona Aeropuerto Reviews

INNSiDE by Melia Barcelona Aeropuerto

Plaça Pla de l'Estany, 1-2, El Prat de Llobregat, Catalonia, 08820, SpainView Hotel Details
INNSiDE by Melia Barcelona Aeropuerto
INNSiDE by Melia Barcelona AeropuertoINNSiDE by Melia Barcelona AeropuertoINNSiDE by Melia Barcelona Aeropuerto
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INNSiDE by Melia Barcelona Aeropuerto Guest Reviews

3.7/5
123 review
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(123)
Positive reviews(20)
Reviews with photos/video(4)
Great service(8)
Awesome stay(7)
Close to airport(7)
Easy to get around(5)
Convenient location(5)
Negative reviews(3)
Guest User
Standard Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
This hotel is very convenient, the breakfast is very good and the rooms are clean. I recommend it!
Guest User
Standard Room
Stayed in Jul 2024
Booked for others
5 review
1.5/5
Posted on Jul 30, 2024
Asked to cancel the reservation many days before date of stay since the trip was cancelled due to the international electronic bug and they would not refund. Reservation was for an elderly person that has diminished capability and they could not understand the situation. Very disappointed for such a big chain of hotels.
Response from Property: Dear Guest,Thank you for taking the time to review your stay.We regret to hear about the difficulties you faced with the cancellation process and understand that unexpected changes can arise, causing alterations in travel plans. Our team is dedicated to providing clear communication and solutions, ensuring a seamless experience for our guests, even when unforeseen circumstances occur. While our cancellation policy is designed to accommodate various scenarios, it also aims to maintain fairness and consistency for all our guests. We value the opportunity to serve every guest, including those with special requirements, and strive to understand and assist with individual needs whenever possible.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Hotel Manager
PETER DENNIS
Single Room
Stayed in Jan 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jan 7, 2024
The hotel is well presented and the staff are eager to assist. On check-in amenities were explained, the morning shuttle service to the airport was offered and booked and enquiries were made if there were any other requirements. When I entered the room, it was spacious, clean and most importantly quiet. Meals in the restaurant were reasonably priced, the menu offered a good choice to suit most tastes and service was good. The only downside was location and that really depends on whether you wanted the convenience of being close to the airport or you wanted some time in the city prior to your departure.
Response from Property: Dear Peter,It was a pleasure to receive this kind review of your time with us.We're delighted to hear that you found our hotel well presented and our staff eager to assist. It's wonderful that the room met your expectations in terms of space, cleanliness, and quietness, reflecting our commitment to guest comfort. Additionally, we're glad that our restaurant provided a satisfactory dining experience with a reasonable price and a good selection of choices.We acknowledge your point regarding our location and appreciate that it might not be ideal for those wishing to spend time in the city before departure. However, our proximity to the airport and the complimentary 24-hour shuttle service aim to provide convenience for travelers like yourself.We look forward to welcoming you again.Best regards,Hotel Manager
Guest User
Standard Room
Stayed in May 2022
Couples
73 review
4.7/5
Amazing
Posted on Jul 1, 2022
We got a free upgrade to a suite. The services are quite good. I love this hotel.
Guest User
Standard Room
Stayed in Jun 2022
Solo travelers
1 review
4.5/5
Great
Posted on Jul 1, 2022
ideal location ...very pleasant staff created a friendly atmosphere.
Guest User
Standard Room
Stayed in Aug 2021
Couples
2 review
4.2/5
Very Good
Posted on Jan 8, 2022
Outdated, a little bit noisy, and towels need renewal. Great breakfast hall, with really polite people! Reception could have been faster with check-in- especially during the late-night.
Lauramaria
Standard Room
Stayed in Dec 2021
Family
11 review
5.0/5
Outstanding
Posted on Dec 30, 2021
Good location, transfer to the airport and great staff
NgANDY
Standard Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The hotel is very clean and the interior design is stylish.
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Guest User
Standard Room
Stayed in Jul 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jul 30, 2024
The price is high and does not include breakfast, so it is not convenient to eat breakfast nearby. The advantage is that you can store your luggage and take the airport bus
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Anthonykaka
Standard Room
Stayed in Jul 2023
Couples
31 review
3.5/5
Posted on Jul 26, 2023
The location of the hotel is very good, just near the airport. Even if our flight arrived at the airport at 12:00 in the morning, there will be a shuttle bus soon. The hotel staff treats the guests very attentively! However, the hotel is 10 points bad enough, and the room hygiene is also average. It is time for a major overhaul with a history of more than 20 years! The hotel's breakfast is very good and worth the fare!
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Response from Property: Dear guest, thank you for choosing to stay in our hotel! We are glad to hear that you are satisfied with the hotel's location and free shuttle service. Our staff will be very happy to know that their warm service has left a deep impression on you. Regarding the problems with room hygiene and decoration, we have noticed and plan to update them in the next few months. We will work hard to improve these aspects to provide a better stay experience. At the same time, we are glad that you like our breakfast and we will continue to maintain the high quality of catering services. Sincerely look forward to your visit again, wish you all the best and a happy trip! Acting Hotel Manager
Anonymous User
Standard Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Very clean, good service, simple and comfortable
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Guest User
Standard Room
Stayed in May 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jul 14, 2024
The hotel is close to the airport and there is a shuttle bus
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Guest User
Single Room
Stayed in May 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on May 16, 2023
My flight had to check in after 5:00 in the morning, so I chose a hotel that was close to the airport and offered a pick-up service.The price was quite high for one person per night, but the room size and facilities were excellent. It was a high-end hotel for the price.It was a 7-minute walk from the subway, but I felt it was a bit of a walk.The neighborhood was like a logistic base, so we had dinner at the restaurant, but the service was good. It was also good.It may be unavoidable in a foreign country, but I would like to have a conditioner because my hair is squeaky when I use shampoo.For this price class, I would have liked a little better amenities. All the staff were very pleasant when I checked in and out. Breakfast was included, but since it was early in the morning, a banana sandwich, juice, water, and coffee were put in a paper bag right in front of me, and I ate them in the spacious lobby while waiting for the shuttle. rice field
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Guest User
Standard Twin Room
Stayed in May 2023
Business travelers
7 review
3.0/5
Posted on May 28, 2023
Facilities: better Hygiene: good Environment: Yes, but there are few supporting restaurants nearby
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Junior Suite
Stayed in Aug 2023
Family
12 review
5.0/5
Outstanding
Posted on Aug 29, 2023
Very close to the airport, only 10 minutes from T1 to the hotel
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Response from Property: Hello, thank you for your positive review of our hotel! We are glad that you are satisfied with our hotel's location near the airport. In fact, our hotel is only 2 km from Barcelona El Prat Airport and offers guests a free 24-hour airport transfer service. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant stay! Acting Hotel Manager