Guest User
February 19, 2024
Very bad experience, after almost 40 years of traveling, the experience at Titlis Resort is one of the worst, most disappointing and definitely the most expensive of the bad experiences ever. Be careful, the studios come with a pull-out couch - a makeshift bed. Plain text, you book a studio without a BED. At this price and the standard with which the resort advertises, it's almost ridiculous. This is described as a comfortable sleeping option - 10cm cushion and a metal grate underneath. Please!? It is questionable that the booker must and can notice this. But the whole thing is topped when you use the service at the reception. Getting out of it, misunderstandings and fake reasons. In the end, vacation canceled after 1 night - back pain - and coldly smiling receptionists, that's not your problem. We are currently waiting for a statement and a proportional refund from the hotel management. Swiss quality and service - not here. To make matters worse, an old, disgusting sock from the previous tenant was found under the sofa.
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