Super 8 Hotel (Enshi Railway Station Station Square) Reviews
Super 8 Hotel (Enshi Railway Station Station Square)
Wanfu Commerce City (North Area), Enshi City, Hubei, 445000, ChinaView Hotel Details
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Super 8 Hotel (Enshi Railway Station Station Square) Guest Reviews
4.7/5
Outstanding
1867 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1867)
Positive reviews(1842)
Reviews with photos/video(260)
Convenient location(244)
Close to train station(183)
Large rooms(125)
Friendly front desk staff(123)
Many dining options(68)
Many amenities(53)
Convenient public transportation(39)
Elevator was OK(12)
Negative reviews(26)
Tiger-虎
Standard Double Room
Stayed in Mar 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Hotel just oppersite the Enshi railway station, just 5 mins walk to cross the under tunnel, and room very clear! price also good, I booked with breakfast, I like the local style breakfast too !
Response from Property: Dear guest: Hello!We are very glad that you spent a wonderful night in our hotel. Thank you for your love and recognition of the hotel. Your review is the best affirmation and encouragement for our service
Guest User
Standard Room (2 Beds)
Stayed in Mar 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Mar 23, 2024
The hotel very near to train station. The breakfast is ok. Many restaurant and good around.
Response from Property: Thank you for your recognition of our hotel. We will continue to woek hard. I hope our next meeting will bring you a better experience!
Bijan-
Standard Double Room
Stayed in Jun 2023
Travel with friends
38 review
5.0/5
Outstanding
Posted on Jul 13, 2023
Clean and in good location, the area is gathering point for all tours around, very convenient
Response from Property: Dear VIP: Hello! I'm glad you had a wonderful evening at our hotel. Thank you for your love and recognition of the hotel. Your feedback is a recognition and encouragement of our best service. The hotel has a superior geographical location, adjacent to the bus departure station, train station, and bus station, making travel very convenient. The hotel has just been upgraded and renovated. It is luxurious and comfortable, with excellent facilities and equipment. We also have many promotional activities. Please continue to follow us and look forward to visiting again. Have a pleasant journey!
AAE3
Business Double Room
Stayed in Jun 2023
Family
14 review
4.5/5
Great
Posted on Jun 4, 2023
Good location! Near to High speed train station!
Room is clean and well maintained!
Safety: Do not feel safe.
Hotel's passengers lift shared with other offices, seems like anyone is free to access, even to hotel rooms corridors.
Mens' card or leaflet were found clipped on all rooms door (Surprise)! I suggest hotel management should look into hotel guest safety.
Thanks!
Xu GH
Standard Double Room
Stayed in May 2024
Other
6 review
5.0/5
Outstanding
Posted on May 3, 2024
The location is very good, just opposite the Enshi Railway Station, and it is convenient to eat nearby. Free parking is available. Parking spaces are a bit tight during the May Day holiday, but the front desk lady will help you find a place.
The room is quite large, the facilities are relatively new, clean, the bedding is comfortable, and the hot water is very good. The complimentary breakfast is surprisingly good, and it is full and comfortable. Overall, I am very satisfied and recommend it!
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Response from Property: We are glad that you had a pleasant stay in our hotel. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!
Anonymous User
Standard Room (2 Beds)
Stayed in May 2024
Other
3 review
3.2/5
Posted on May 2, 2024
[Parking lot] The hotel entrance is on the inner road, and it is easy to miss even with navigation; although the hotel has an underground parking lot, there is no security management. On the day of check-in, a car did not park according to the regulations, which made it difficult to park even if there was a vacant space. It took 40 minutes in the parking lot for the first time.
[Cleaning] I found yellow stains on the pillow before going to bed, which made me feel disgusted at the time, but after driving on the highway for a day, I really didn’t have time to find a hotel to change, so I chose to make do.
[Service] I originally planned to stay for two nights, but because of the feeling on the first day, I was going to cancel the second night, but I found that I couldn’t cancel it (it showed that I had checked in), so I had to keep contacting Ctrip to deal with it while I was in the scenic area. This matter was also the fuse of this complaint.
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Response from Property: Dear customer, we are very sorry for the unpleasant experience you have had! We are deeply sorry for the trouble you have encountered in the parking lot. We recognize the inconvenience this has caused you, and we promise to increase parking spaces and optimize parking services as soon as possible to ensure that every guest can enjoy a convenient parking experience. We attach great importance to your feedback, and your satisfaction is the highest pursuit of our service. We sincerely invite you to come again and experience our improved service. We believe that it will bring you a better stay experience and look forward to your visit again!
Guest User
Business Double Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on May 2, 2024
Very good, the facilities are new and clean, the breakfast is rich and very satisfactory. Recommend to everyone
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Response from Property: There are thousands of things in the world, but your evaluation is my happiest thing. Thank you for your support. We will continue to move forward and do every service detail well. I hope that Super 8 Select Hotel will always have your company on the road ahead! Xiao 8 wishes you a smooth life and a happy work!
GanshouHAPPE!
Standard Double Room
Stayed in Apr 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on May 12, 2024
Still as good as ever, the sanitary environment is not bad, it is good for business trips and travel
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your affirmation of Xiaoba. Xiaoba will continue to maintain high-quality service. Thank you for sharing your love with everyone. Satisfaction is just the starting point. Your satisfaction is Xiaoba's pursuit. Xiaoba will definitely show you a better self and stay with you all the time. I look forward to your stay again!
googoo四圍走
Standard Room (2 Beds)
Stayed in Apr 2024
Couples
60 review
5.0/5
Outstanding
Posted on Apr 23, 2024
You need to pay a 100 yuan deposit to check in at Super 8. There is a bus terminal next to the hotel. It is very convenient to take bus No. 6 to the city. The Tujia people at the front desk are friendly and courteous. There are many restaurants next to and behind the hotel. There is a washing machine.
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Response from Property: Dear guest: Hello, thank you for your stay and good comments. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love. Xiao 8 will always use its caring and warm heart to become the home away from home in your heart. I look forward to your next return home!
Jinchao
Standard Double Room
Stayed in Apr 2024
Solo travelers
64 review
4.1/5
Very Good
Posted on Apr 23, 2024
The location is just opposite the train station. You can see it when you exit the station. There is a bus stop downstairs. Bus 30 goes to Tusi City and Bus 31 goes to Nv'er City. The passenger transport center is opposite. However, the hotel is a bit old, the rooms are average, there are many groups, and the breakfast is even more average.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your good comments on our hotel. The hotel is in a superior location, close to the bus departure station, railway station, and bus terminal, and it is very convenient for travel. The hotel was renovated and upgraded in 21 years! We have been improving breakfast and hope to make it suitable for the taste of different cities. We will do our best to improve the quality of the hotel and strive to serve every VIP. Thank you again for your good comments on the hotel, and look forward to visiting again. I wish you a pleasant journey!
Guest User
Business Double Room
Stayed in Apr 2024
Family
24 review
4.8/5
Amazing
Posted on Apr 22, 2024
The staff is warm and considerate, the room is clean and tidy, the breakfast is rich, and the most important thing is that the transportation is very convenient. The bus station is opposite, and all the direct buses to the scenic area can be taken at the bus station opposite. There are supermarkets, fruit shops, restaurants and Tujia restaurants behind the hotel. It is a hotel that is very convenient for food, accommodation and transportation. I will choose it next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will do our best to improve the quality of the hotel and strive to serve every distinguished guest. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on May 4, 2024
This trip, I stayed here twice in Enshi. I chose this place for a free trip to Enshi. The location is excellent. The train station, passenger station and bus station are all here. It's a few minutes away, and it's convenient to go anywhere. The room price is not high and the room is spacious. The breakfast is average. There is also a massage parlor on the 4th floor of the hotel. It is very formal, the environment is elegant, and the price is not high. I went for a foot massage after returning from Enshi Grand Canyon. The 50-minute massage relieved the soreness and fatigue in time. Like 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will do our best to improve the quality of the hotel and strive to serve every distinguished guest. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Aotumandazhanxiaohuamao
Standard Double Room
Stayed in Apr 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The hotel's front desk service is also very welcoming. The rooms are spacious and bright. There is free parking in the underground garage of the hotel building. There is also a free buffet breakfast that is quite generous. It was a very satisfying stay.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for taking the time to provide us with such a wonderful review. Your feedback is very important to us and is a great encouragement to our team. We will continue to work hard to provide quality service and comfortable accommodation experience to meet the needs of every guest. Thank you again for your support and trust!
Guest User
Business Room (2 Beds)
Stayed in Apr 2024
Travel with friends
36 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel is opposite the passenger terminal. It is comfortable and hygienic. I thought the surrounding area would be noisy but it was very quiet. There were few cars and people. The breakfast was average.
Original TextTranslated by Google
Response from Property: [Free parking] [Rich breakfast] (Free laundry) (Conveniently located away from Enshi Railway Station) Dear guest, thank you for your support and accompanying you all the way. Seeing your careful comments, Xiao8 feels really sweet. Xiao 8 will continue to maintain high-quality service ~ Thank you for sharing this love with everyone. Satisfaction is only the starting point. At Super 8, we are particularly concerned about everything during your stay. Xiao 8 will definitely provide better services I show myself to you and will always be by your side. Remember to come often!
Guest User
Standard Double Room
Stayed in Mar 2024
Family
16 review
4.5/5
Great
Posted on Mar 29, 2024
I left my mobile phone behind when I checked out. The sister in charge of cleaning informed the front desk, and the front desk told me that I could go to the room to get it back immediately. Thank you very much to the staff of Super 8, otherwise the consequences of losing the phone will be serious and you will not be able to continue the trip.
This is my second time staying in Enshi. The location is great. It’s close to the train and bus station and there are many delicious food within 10 minutes’ walk. It’s so convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will do our best to improve the quality of the hotel and strive to serve every distinguished guest. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!