Hotels near Alto de Matamoros, Envigado

El desayuno sensacional, el servicio de los chicos sorprendente, hacen qué se sienta uno satisfecho. Las habitaciones super cómodas me encanta el mejor servicio de ibis Itagüí... Volvería alojarme...

The service is very good, the room is pleasant, with a spectacular campaign to save natural resources, with a suggestion to protect the environment and be responsible with it from our room, recycling, responsibly saving the resources we have in the room like water, what we consume and how to help the environment. The facilities are very comfortable, the mattress and pillows are very comfortable. very rich breakfast. I was very convinced of its good service and economy.

We stayed at the hotel for three days. I specifically was looking for a hotel with a gym and our travel agent said this was the best place. -The check in process was very slow as they don’t have enough people at the front desk. -Our room was nice, but they only provide shampoo and soap. When I asked for body lotion, as most other hotels of this rating provide, I was told no. - Calling to the front desk results in no one answering the phone, thus I had to go downstairs several times to ask questions. -The gym itself is old and disgusting. Overlooking the pool deck is the cardio area. They had 1 of 3 treadmills working, ellipticals with no power, and spin bikes that were extremely rusted and hard to adjust for fit. The weight room floor is also filthy and I don’t think it was cleaned the entire time we were there. The weight and machines are all rusted. For dumbbells there was one set of 10s, 1 twenty and the rest were over 30 lbs. Some of the dumbbells were coming apart creating a dangerous situation of a weight slipping off and dropping on your head or foot. -We had breakfast included and the food and service were good. However, We ordered room service one evening for dinner and the food arrived after an hour and a half. It was cold and tasted horribly. - they have motion sensors in the hallway to conserve energy, which is good. However the don’t often work and several times I got off the elevator and had to navigate a pitch black hallway to my room. I would never recommend this hotel. It claims to be 4 star but it is in disguise with a fancy lobby.

What a great experience. We booked a single room up high floors and the experience was amazing. First thing to mention is the check-in experience. Staff made a huge effort to speak Portuguese when I speak Spanish and English perfectly, just to make me feel at home. They gave me a really nice room, with huge windows and a spacious bathroom, as big as the bedroom itself. Breakfast is a bit disappointing but it's something I don't mind. Also we had a half-price beer at the rooftop where you can see everything. I had a great time there, indeed. The hotel is also situated in the best part of the city. Many restaurants, bars, pubs... many options for leisure around.

Great location, beautiful hotel. Wonderful big room. Far enough away f4om the crazy night life to be quiet. Close enough to walk down the hill to all the bars and restaurants. Staff are wonderful, spoke English. Breakfast was incredible with a chef making eggs how you want it. Amazing

This hotel was a privilege to stay at. The service and facilities were all five star. Everyone was helpful and made me feel like a superstar. The hotel was safe and clean and the friendly workers made the stay a beautiful experience. I also really enjoyed the quality and delicious taste of the food. I would highly recommend staying here.

I had a wonderful stay at this hotel! Its convenient location made exploring the area a breeze. The staff was incredibly helpful and attentive throughout my stay. Unfortunately, I fell sick during my visit, but the staff went above and beyond to make sure I was comfortable and accommodated. Their exceptional service truly made a difference.

Este hotel brinda una ubicación privilegiada, ya que queda al frente de una estación de Metroplus y el desplazamiento a los lugares turísticos o en la ciudad es súper fácil. En la habitación hay un café Gourmet de la marca del hotel muy delicioso, las camareras y la recepción son muy amables; sin duda volveré

This is my second stay at this property. I really enjoyed my first stay and though this could be somewhere that I could book for longer than a week. I booked a double room last time and enjoyed my stay this time I booked a single room but would not return. The single room is a lot smaller than the double and I paid the same price as last time so value for money for this was not so great. View is great, amenities good, no AC and it gets hot in the room. Decent breakfast and friendly staff. The big issue for me on the last 2 nights was a club down the street playing music so loud that I could feel the bass 10 floors up and this went on until 4am. This was Monday and Tuesday night! So hot room as can’t open the window with the music, fan on full, white noise from tv at full volume and ear plugs is not what I’m looking for. I could not return if the bar continues like that. Previous stay no issues, first 5 nights no issues, but this is a big problem for me. I am so thankful I didn’t book the month I was contemplating and left after a week. A double room without the noise at the right price I would return.