Hotels near Cuevas del Higuerón, Envigado

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

This hotel has definitely allowed me to redefine my former thoughts of what is a budget hotel. Whenever I thought “budget hotel,” I always thought of a hotel that was past its prime & a hotel that was dingy, dark, faded & completely 3rd rate. However, this hotel is completely the opposite of those things. To start, the staff at this hotel is genuinely so kind to their guests & they are equally kind & respectful toward each other. The staff is more than efficient at what they do in their professions & this allows the Ibis Budget Itagüí to have such a “feel good” comfortability. The manager here has chosen a wonderful team & your guests thank you very much! I stayed here for 24 nights & I don’t think I’ve ever felt more welcomed in any other hotel before. My room was very comfortable, with cozy linens & pillows. I slept beautifully in the bed each night. There’s a big curtained window in each room, which covers most of the wall, allowing natural sunlight to enter the room. You can’t open the windows, but the Ibis Budget Itagüí hotel is fresh & clean... & even though I do enjoy fresh air in my room, I have not one complaint with this hotel! The TV is great (with several English channel options) & electrical outlets were conveniently located throughout my room. My Internet was so fast & air-conditioning functioned perfectly. The elevators are very quick & I never waited long for one. Breakfast each morning was surprisingly more extensive than I had imagined, with many fresh fruits, omelettes to order, cereals, yogurts, breads, 2 fresh juice choices & delicious Colombian coffee with heated milk was available. The staff working in the restaurant was always so accommodating & friendly. Sometimes, in the middle of the night, I get hungry & I could always go downstairs to the hotel lobby, where they have a nice selection of sandwiches & pizzas (which they gladly heated for me). There’s lots of beverage options & chips & chocolates, etc. Security is always present on the street level, as you enter the hotel, & they ensure the security of guests & staff without being intrusive. The security staff is also very polite, but efficient at what they need to do, in order to ensure everyone’s safety. This hotel is spotlessly clean with a phenomenal cleaning staff. Sometimes I would leave my room around dinner time and they would still clean my room spotlessly & they would change the sheets for me whenever I requested. The hotel appears to be a very new & a modern building. I think they just celebrated their 2nd anniversary here. On the street level, located inside this hotel building, is a bakery called Tostao’ Cafe & Pan. Everything there is delicious & all of the pastries are very French! Next-door (still inside & on the street level of the Ibis Budget Itagüí building) is a delicious & comfortable family restaurant called Burrata, which is owned by a husband & wife & their little boy. The food is delicious, with a daily menu of the freshest ingredients & tast

Great hotel great location and service is simply the best I’ve ever seen. The hotel is well located. It’s beautifully remodelled the rooftop bar there’s also a big island of the hotel. Breakfast was included which was great but what I love the most is that every room is beautifully remodeled, and a very intelligent use of space.

Great location and hotel in Medellin. We stayed for 3 nights. Rooms were spacious, comfortable bed, and shower. Loved that the hotel was located inside one of the nicest malls in this city. Safe neighborhood, and close to Provenza to go out at night. I will definitely consider staying here again. I didn’t try the food, but had a couple of drinks at the bar on the rooftop.

If you are going to Medellin, you will never regret staying at Lettera Hotel. Real close to Lleras Park and so many restaurants and small bars.You can walk up and down the neighborhood and you will feel safe. If you decide to take the breakfast which is included, the variety of choices is awesome. Fabian and Walter are the best, they check every detail to make you feel comfortable. If you stay for dinner, the food is excellent and Alejandra and Juan Camilo are amazing. Try gin and tonics red. Last but not least Carlos at the Reception will welcome you as if you were home. This place is the best!!!!!

Wonderful services from the reception, to room service to the two restaurants. Even the roof top terrace was nice.

The Ibis standard of quality. The service was a little below, because it is quite moved, which makes the attendants' life difficult. The bed was also bad. The positive point for the location, great, in the most slightly rough neighborhood of the city. Near the center, but also near the attractions of El Poblado, district with restaurants, bars etc. very safe region.

Excellent experience Excellent location near the Airport. We arrived late by the time we cleared customs picked our bags it was close to 2am. Sadly i couldn't find the number for the hotel to call for the shuttle, we took a taxi and it charged $60,000 pesos that's like $13.dollars. the Beds are very comfortable we had a suite. The rooms are spacious and the AC works well. Breakfast was really good with a great variety. Definitely recommend this place.