Hotels near La Rotonda, Erba

My husband and I just returned from our vacation at Mandarin Como and I simply can not praise the staff and level of service received during our stay, it was perfection. We stayed at this property before the Mandarin acquired it and we were curious to see what changed. As it turns out, all the changes were for the better, and they have only improved upon the previous owners. There are of course other properties to consider on Como, but I can say with complete confidence that there is no better location than the Mandarin. Also it wasn't full of Americans the way some of the other hotels are, it was a sophisticated mix of clientele, and generally speaking, people were polite and kind, but you had plenty of privacy. Oh and the food was to die for, there are so many options and it was all fabulous. Happy booking, you wont regret it!

The hotel is very good, but we cost to get on train (if you go in car is quite easy). We had some problem when we arrived but the employees were very friendly and they resolved it.

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.

Very friendly staff in service, reception and bar. Good cuisine, which is however closed on Sunday and Monday evenings. The room was clean and well furnished but dark and without the advertised mountain view but directly on a residential building. The beds were very comfortable though. The reserved and confirmed parking space was not available. In the vicinity there are only short-term parking spaces. The breakfast is very, very modest. The wine from the wine vending machine on the 1st floor not recommended. All in all a nice, clean 3 star hotel but way too expensive.

The location is excellent, the first row by the lake, the surrounding restaurants are full of wine, the fly in the ointment is that there is no refrigerator in the room. It is suitable for self-driving, but the blue paid parking space is not easy to find during the peak hours of the holiday. Not to mention the white free one. When you are 400 meters away from the hotel, you will pay attention and there will be a parking space. The hotel does not have a valet parking service. Please inform the license plate number when you check in, otherwise it will fall into the forbidden zone and the ticket will be severe.