Kasbah Hotel Xaluca Arfoud

The Xaluca Erfoud is a really beautiful hotel, the best we stayed in during our recent tour of Morocco. Modern facilities but traditional design, very atmospheric. Our schedule allowed only one night here unfortunately, we would have liked more! We did fit in a 4WD trip to watch the sunset over nearby Saharan dunes though, which was great!

Our Gate1travel group was booked here for 2 nights. There were 3 other bus tour groups booked here simultaneously. Upon our arrival we were greeted with live music, dancer and mint tea along with cookies. This is a huge property and sprawling grounds with several buildings. We were assigned in the back buildings. Our room was very big and felt like staying in a kasbah house. However, the sand and dust was spread along our head board on our bed. I can understand sand is unpreventable on the floors but head board needed serious cleaning, not only in our room but 3 other rooms had same issues. Allergies among guests was triggered. After notification to management, it was cleaned up, but a bit too late. Breakfast hall is huge to accommodate big groups. Buffet food at breakfast and dinner was very good, many varieties and waitstaff helpful.

We were part of a Great Rail Journeys holiday, we didn't get to stay in this specific hotel but their annex nearby. The rooms were awful, dingy wash basin stuck in the middle of the bedroom. Lighting from bedrooms to public rooms not all working. Pool with cloudy water. Food appalling, a number of the party were ill overnight, luckily I didn't eat anything. Being greeted on the way to dinner by a cockroach is never a good sign. Only positive the staff were helpful and kind. Don't stay there.