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Verified reviews
Location4.2
Amenities4.2
Service3.9
Cleanliness4.3
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All reviews(34)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(2)
Alvin Mr
Standard Double Room
Stayed in Dec 2023
Travel with friends
1 review
2.5/5
Posted on Jan 28, 2024
The location is fine if you are travelling with a car, but it surprised me by having been allocated to an unclean room when check-in. The unmanned service just makes everything worse and more complicated.
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
2 review
4.5/5
Great
Posted on Aug 7, 2024
It’s an unmanned hotel, and the service is basically self-service. Haha, it’s quite interesting!
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Guest User
Standard Double Room
Stayed in Jul 2024
Business travelers
22 review
3.5/5
Posted on Aug 7, 2024
It's okay. The hotel is new and a bit far from the city center.
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Aienwaxiaoyan
Standard Double Room
Stayed in Nov 2023
Business travelers
4 review
3.7/5
Posted on Dec 20, 2023
The room facilities are average, because the hotel emphasizes smart check-in and there are not many staff. If you are traveling for business and don't have high requirements, you can choose this one, but if you are on vacation, the configuration is still a bit poor.
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승도파
Standard Double Room
Stayed in Nov 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Clean and friendly.
The breakfast bread is delicious.
This hotel was our least favorite of the five we stayed in during our hike of Liechtenstein. It was self check-in and we did not see another human being until breakfast in the morning. It was Sunday so the restaurant on site was closed. We were in Room 411 and while you could see that the carpet had been vacuumed there were multiple stains and that made it feel dirty. They should replace the carpet in this room. Other than that, the room was o.k. This hotel seemed out of the way in a business/industrial area and rather than try to figure out a restaurant open on Sunday we just stayed in the room. We definitely missed the human connection here and we were just too tired to seek it out. Breakfast buffet in the morning was fine and there were plenty of selections and there was wait staff to clean tables and assist as needed. And there were people!
Response from Property: Dear Jackie, Thank you for sharing your feedback with us. With the automatic check-in, we enable our guests to arrive flexibly at any time of the day or night and to check out quickly. We regret that you perceived this as impersonal. We also appreciate your comments regarding the carpet in your room and like to sincerely apologize for this inconvenience. However, we are really happy that you enjoyed our breakfast on sunday morning. Best wishes from the b_smart team!
Guest User
Stayed in May 2023
Solo travelers
5.0/5
Outstanding
Posted on May 20, 2023
I have chosen this hotel for the weekend and had a great experience, nice design and cozy rooms, great views to the mountains, good breakfasts and parking nearby. Easy automatic check in and to go coffee machine available.
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 13, 2023
Huge room, helpful and highly efficient staff throughout, delightful staff to chat to and make you feel so very welcome (reception manager, bar/restaurant manager and breakfast lady), spotless bedrooms and comfortable beds with excellent en-suites. Just over the border from Switzerland which gave us the opportunity to visit Liechtenstein and it's capital in particular, Vaduz. Breakfast was excellent, as was dinner on the night of our arrival. We popped to Switzerland on night 2 for dinner, so very easy just over the bridge. I would go here again, definitely!
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
We stayed here after completing the Liechtenstein Trail. The hotel was nice and the self check in was easy. We had dinner at the hotel and it was outstanding. Breakfast the next morning was good. There was not much of interest near the hotel.
Guest User
Stayed in Aug 2023
Couples
3.0/5
Posted on Aug 15, 2023
As the title suggests, as far as I'm concerned it is a somewhat impersonal hotel, immersed in an area where there is practically nothing around in the evening and where the hotel staff is practically non-existent and invisible... Upon arrival you will have to carry out self-check-in formalities in the hotel garage (free parking). Nothing particularly difficult though. The rooms are large and spacious, with clean bathrooms. I found the beds a little uncomfortable as well as the pillows but this is a typical Nordic style which I don't particularly like. Breakfast is well stocked but really too chaotic, basically all the food is in a small room with the result that you have to queue to access it. Maybe there is better but for the quality/price ratio perhaps I would go back
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Guest User
Stayed in Apr 2023
Family
3.0/5
Posted on Apr 17, 2023
Self check in practice however less possible contact with staff necessarily. Room ok although the window was well worn so difficult to close. The joint was completely ruined. Not a French channel or even a Swiss channel even though we are 100m from the border No fridge in the room which is really annoying if you want to store something cool. Coffee and tea available at the entrance but not indicated at all so discovered by chance The room is large and the hotel clean. Breakfast buffet with everything you need.