Guest User
September 4, 2023
Quite an experience for sure.... To iterate previous reviews the Vista's are just stunning and the outside area pool etc is superb but for me that's pretty much it. The hotel "more a B+B" is in severe need of a few million throwing at it as our room was in poor condition, although it was a good size the decor requires investment. To mention when I was asleep a small piece of ceiling plaster (already previously repaired) removed itself and fell onto myself along with a drip of something nasty. When I mentioned this in the morning to the staff we were offered a different room however a stifling shoe box in comparison, so asked staff to move the room around whilst we were out, they didn't bother so I did ! also the TV did not function but we were not there to watch TV clearly. Finally upon checkout I gave the opportunity to make amends i.e. financially or any other way as I had not paid for the simple breakfast supplied daily, this was not going to be an option and a flay out NO was the response. To summarise, fantastic location, but only stay for a day or two as the drive up/down will send you loco, a terrible lack of detail to decor etc and the staff need to understand that a smile does not cost a penny when your staying in a hotel that pays their wages.