Hôtel le Médina Essaouira Thalassa Sea & Spa - MGallery Reviews
Hôtel le Médina Essaouira Thalassa Sea & Spa - MGallery
Av. Mohammed V, Essaouira, MoroccoView Hotel Details
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Hôtel le Médina Essaouira Thalassa Sea & Spa - MGallery Guest Reviews
4.4/5
Very Good
62 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(62)
Positive reviews(53)
Reviews with photos/video(6)
Awesome stay(10)
Awesome rooms(5)
Great service(5)
Awesome amenities(3)
Loved the view(2)
Negative reviews(9)
Guest User
Standard Queen Room with Medina View
Stayed in Jan 2024
Solo travelers
1 review
Very Good
Posted on Jan 26, 2024
The hotel room condition was perfect. Super comfortable. 5 stars, the breakfast was not as good as it should have been. it is a 5-star hotel. It was not so much to eat. Lots of jams and olives, bread and sweet things, More or less like a 2-star hotel’s breakfast.
Response from Property: Dear Guest,Thank you for your positive feedback on the hotel room condition. We're delighted to hear it was super comfortable. We appreciate your input on the breakfast, and we apologize for any disappointment. We'll certainly review and enhance our breakfast offerings to meet the standards expected from a 5-star hotel. Your insights are valuable to us.SincerelyLoubna BoubrikRoom Division Manager
Guest User
Standard Queen Room with Medina View
Stayed in Dec 2023
Solo travelers
1 review
Outstanding
Posted on Dec 4, 2023
Wonderful hotel with great service from the staff, it felt like they actually care about making your stay great. Room service is around multiple times to replenish items.
The best place in my 2 weeks in the country. Beach is right in front, decent gym and heated indoor pool, short walk to the markets. Outdoor pool isn't heated and was a bit cold to swim in Dec.
I enjoyed the breakfast, some interesting items like banana jam. Thank you all. 😊
Response from Property: Dear Guest,Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay with us and felt well taken care of by our staff. It's wonderful to know that our efforts to make your stay great were noticed. We appreciate your feedback on the room service, amenities, and breakfast options. We hope to welcome you back for another fantastic experience in the future.Best regards,Loubna BoubrikRoom Division Manager
Guest User
Standard Queen Room with Medina View
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 30, 2024
Great service - friendly staff, tea on arrival, baggage delivered to room
Room was a very good size, super comfy bed, little balcony, decor was a bit tired but nothing major
Facilities were great - spa was amazing, pool area was chilled, private beach was really nice to relax on
Location was 10 minutes walk to the medina, beach was across the street
Response from Property: Dear Guest,Thank you for your kind review. We are delighted you enjoyed our service, comfortable rooms, and convenient location. Your positive feedback about our spa, pool area, and private beach is much appreciated. We hope to welcome you back soon.Best regards,Loubna BoubrikRoom Division Manager
Guest User
Superior King Room with Sea View
Stayed in Jun 2023
Family
1 review
Outstanding
Posted on Jun 6, 2023
Great hotel! We’ve had such a wonderful stay, only thing is the rooms do look like they need a little renovation but other than that it was a brilliant hotel! The staff were all amazing, our rooms were always clean and we had such a beautiful view of the beach. Thank you to all the staff at Le Medina hotel, you have made our trip that much better 😊
Response from Property: Dear Guest;Thank you very much for taking the time to share your comments about your stay at Hotel Le Medina. We are delighted to hear that you had an excellent experience overall and that our staff members provided excellent service throughout your stay.We appreciate your comment regarding the need to renovate the rooms. Your comments are valuable to us and we are constantly striving to improve our facilities to ensure the greatest comfort for our customers. We will definitely take your feedback into consideration when planning future updates and improvements.It's wonderful to know that you enjoyed the cleanliness of your rooms and the beautiful view of the beach. We pride ourselves on maintaining a high standard of cleanliness to create a pleasant and welcoming environment for our customers.Thank you again for your kind words and for choosing Hotel Le Medina. We hope to have the pleasure of welcoming you again in the future and we will continue to work hard to exceed your expectations.SincerelyLoubna BoubrikRoom Division Manager
Too cứ
Superior King Room with Pool View
Stayed in May 2023
Couples
1 review
Amazing
Posted on May 30, 2023
Best luxury hotel in Essaouria
Response from Property: Dear Guest,Thank you so much for your great feedback regarding your stay at MGallery Essaouira Hotel.We hope to have opportunity to welcome you soon for a new and memorable experience.Warm regardLoubna BoubrikRoom Division Manager
Guest User
Standard Queen Room with Medina View
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 25, 2024
Wonderful hotel and lovely staff. We will definitely be back to see dear Youssef, Latifah and the entire team!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for your kind words. We are delighted to learn that you enjoyed your stay and our wonderful team.We look forward to welcoming you again soon!Sincerely,Loubna BoubrikRoom Division Manager
Mayi018
Superior King Room with Sea View
Stayed in Oct 2023
Solo travelers
10 review
Outstanding
Posted on Oct 23, 2023
The hotel is very clean and the facilities here are quite complete.
Original TextTranslated by Google
Response from Property: Dear Mayi,Thank you for your positive review! We're delighted to hear that you found our hotel to be very clean and that our facilities are well-equipped. We always strive to provide a comfortable and enjoyable stay for our guests. We look forward to welcoming you back in the future.SincerelyLoubna BoubrikRoom Division Manager
Guest User
Standard Queen Room with Medina View
Stayed in Mar 2024
Couples
1 review
Amazing
Posted on Mar 30, 2024
exceptional place, the staff always attentive, only the bathrooms need renovation.
Original TextTranslated by Google
Response from Property: Dear Customer,
Thank you very much for your kind words and your constructive feedback. We are delighted that you appreciated our place and the special attention of our staff. Your comments on bathrooms are valuable and will be taken into account to improve our service.
We look forward to welcoming you again soon.
Loubna Boubrik
Room Division Manager
Anonymous User
Superior Twin Room with Pool View
Stayed in Mar 2024
Couples
2 review
Very Good
Posted on Mar 17, 2024
A slightly decadent structure, however excellently located and with good services
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Response from Property: Dear Guest,Thank you for your feedback. We appreciate your acknowledgment of our convenient location and quality services. We will certainly take your comments into consideration to further enhance our facilities. We hope to welcome you back in the future.SincerelyLoubna BoubrikRoom Division Manager
Guest User
Superior Twin Room with Pool View
Stayed in Oct 2023
Couples
70 review
Outstanding
Posted on Oct 15, 2023
The hotel is located on the seaside of Essaouira. The overall design is European style. There is a large swimming pool in the middle of the U-shaped structure. It is clean and tidy. It is very close to the scenic spots when traveling. After swimming, you can go to the swimming pool to swim and sunbathe. The environment is good, hygienic and clean.
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Response from Property: Dear Guest,Thank you for your comment following your stay with us. We are happy that you had a good stay.Thank you for your praise and see you next time.SincerelyLoubna BoubrikRoom Division Manager
David ROUSSEAU
Superior Double Room with Pool View
Stayed in Apr 2023
Solo travelers
1 review
Outstanding
Posted on Apr 8, 2023
Five star hotel near the Medina. Caring staff. Large room and comfortable bedding. Huge swimming pool in the center of the hotel but not heated. One hour free access per day to the spa pool.
Private beach on the beach.
Excellent stay at this hotel
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Response from Property: Dear Guest, Thank you for positively reviewing your recent stay.It is truly rewarding to know that we were able to meet your expectations. The entire team look forward to welcoming you back for a future visit. Kind regardsHotel Team
Guest User
Standard Queen Room with Medina View
Stayed in Jan 2024
Business travelers
91 review
Outstanding
Posted on Jan 23, 2024
Quaint and atmospheric room
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for describing our rooms as quaint and atmospheric. We appreciate your feedback!We look forward to seeing you again during your next visit to Essaouira.Loubna BoubrikRoom Division Manager
Guest User
Superior Twin Room with Pool View
Stayed in Feb 2022
Family
4 review
Outstanding
Posted on Mar 3, 2022
Essaouira seaside hotel, with dedicated parking space, it is very convenient on the side of the road, with sea view and garden view (you can see the hotel swimming pool), the location is good, it is also very close to the old town, and will choose this hotel in the future
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share the experience you had at the MGallery Essaouira. We are glad to read that your stay meet your expectations.All your compliments about our hotel have been transmitted to the teams.We hope to have the pleasure to welcome you again to Essaouira,and our MGallery Le Medina Essaouira Thalassa sea & spa.Kind RegardsLoubna BoubrikRoom Division Manager
Guest User
Standard Queen Room with Medina View
Stayed in Jan 2024
Friends
1 review
Outstanding
Posted on Feb 3, 2024
Perfect
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Response from Property: Dear Guest,We are delighted to hear that your stay was perfect. Thank you so much for your positive feedback. We look forward to welcoming you again soon.SincerelyLoubna BoubrikRoom Division Manager
amanda_hn
Standard Queen Room with Medina View
Stayed in Feb 2022
Friends
4 review
Outstanding
Posted on Feb 9, 2022
It's very beautiful, and the paintings in the corridor are also very beautiful
Original TextTranslated by Google
Response from Property: Dear Amanda,What a wonderful review ! Thank you very much for taking the time to write us about your stay in MGallery Essaouira.It is always very pleasant to receive positive feedbacks. We are delighted to read that you fully enjoyed the paintings in the corridor.All your feedback have been transmitted to the teams.We hope to have the honnor to welcome you again soon in our hotel.Best regards.Loubna BoubrikRoom Division Manager