Residence Inn Hotels in Essen

The hotel location, facilities and breakfast are very good, very close to the important attractions in the city. Very good for a short stay. The central railway station and lidl supermarket are close at hand, and it is super convenient to go to other attractions outside the city. The front desk clerks were friendly.

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

It's good news, bad news. The Bed is very comfortable, and we slept well. The breakfast was good as well. Crisp croissants, great coffee and half a dozen loose teas is enough for us. The housekeeping is appalling. We were there a week, and the room was processed correctly on one of those days. The rest of the time there were items missing, or used glasses or cups not replaced. You can't phone reception because there is no house phone. There are no tissues in the bathroom so bring a pack. No pen or paper either. Let's hope the housekeeping issue is resolved before you visit. It's not a deal-breaker as the bed and the breakfast are both done well, and the location is superb.

It’s a walking distance to city centre without the noise and business of the centre. An U-Bahn station in front of the hotel, a restaurant just beside the hotel. Perfect for city trip.

Personal, Frühstück und das Zimmer war Top. Sehr zentral gelegen, gute Verbindungen sogar bis nach Düsseldorf. Trotz der zentrale Lage gibt es ruhige Zimmer zum innen Hof. Schnelles und unkompliziertes Check-in und Check-out. Wenn man auf die Reinigung des Zimmers verzichtet, bekommt man ein kostenloses Getränk. Super!

I can only say: a very bad experience. The fact that the hotel has come into the years and sprays the spirit of a 1980 house is already bad. The fact that it is noisy and the air conditioning probably does not work from the 1970s is probably only consistent. However, it is very regrettable that the staff behavior is when checking and checkout. It may be that the ladies are not paid decently, but then a different job would be better than to ”experience” their own frustration to customers. It was also clearly noted that it could not be a trained force, because as guests they had to explain almost everything. I will not at all return good money to such a hotel and such staff again. The only positive thing to remember was the relatively central location. But that was unfortunately then it was also...

We loved it here. everyone was very nice but especially barman mo he was very welcoming and made us the best cocktails he made ur experience a 10 out a 10 you feel at home ! And We wil definitely come back as soon as possible With lovely Greetings family martis

The hotel is just a few minutes from the Philharmonie U-Bahn station or just a 15 minute walk from the main station and hence very nicely located. The staff are very professional and gave me a good welcome. The room was very well-kept and for the price, a good size. Excellent WiFi coverage at good connectivity speeds. Overall, a very nice stay in a very nice hotel.