InterContinental Hotels Cascais-Estoril Reviews
InterContinental Hotels Cascais-Estoril
Av. Marginal 8023, Estoril, PortugalView Hotel Details
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InterContinental Hotels Cascais-Estoril Guest Reviews
4.5/5
Great
67 review
Verified reviewsLocation4.5
Amenities4.6
Service4.5
Cleanliness4.5
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All Reviews(67)
Positive reviews(64)
Reviews with photos/video(3)
Negative reviews(3)
Mannuel
King Bed Premium Ocean View
Stayed in Feb 2024
Solo travelers
10 review
Amazing
Posted on Feb 9, 2024
Liked it! Location, facility and service was super!
Response from Property: Dear Mannuel,Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our location, facilities, and service during your visit. Providing an exceptional experience for our guests is our top priority, and it's always rewarding to know that we've met your expectations.We look forward to welcoming you back in the future. If there's anything specific you loved or any suggestions you may have for improvement, please feel free to share. Your input is valuable to us as we continuously strive to enhance our guests' experiences.Thank you again for choosing InterContinental Cascais - Estoril , and we appreciate your kind words.Best Regards,João Carreira - Front Office Manager
EMAD HAJIMIRSADEGHI
King Bed Premium Ocean View
Stayed in Jan 2023
Booked for others
8 review
Outstanding
Posted on Jan 14, 2023
Must lovely statement in Lisbon
Guest User
Deluxe King Room with Ocean View Non smoking
Stayed in Feb 2024
Friends
6 review
Very Good
Posted on Mar 2, 2024
The building has three floors, not many rooms, close to the sea. The toilet in the room has a peculiar smell, and the cost performance is lower. The hotel parking is less than 20 euros a day, and the breakfast is western food, and you can also cook something.
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Response from Property: Dear E0998****,Firstly, I would like to thank you for having chosen the InterContinental Cascais-Estoril as your preferred location during your visit to Estoril.Our aim as a brand is to provide memorable experiences to our guests and to consistently deliver true hospitality. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback very seriously and we can guarantee you that the necessary changes were implemented to provide a better experience in the future. We really hope we have the opportunity of welcoming you back to InterContinental Cascais-Estoril soon!Sincerely,Raquel Mata - Assistant Front Office Manager
Guest User
Cosy Room
Stayed in Sep 2023
Family
55 review
Posted on Sep 26, 2023
The location of the hotel is good, the food in the restaurant is good, and the service attitude of the staff is good
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Guest User
InterContinental Deluxe Room
Stayed in Mar 2023
Couples
7 review
Outstanding
Posted on Jun 1, 2023
The first hotel we stayed in when we got off the plane in Portugal. Good location, good service. And there is access control, very safe and comfortable.
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Anonymous User
Deluxe King Room with Ocean View Non smoking
Stayed in Mar 2023
Business travelers
3 review
Outstanding
Posted on Apr 28, 2023
The sea view room is very good, but the space is average, the hotel is relatively new, recommended
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Guest User
Classic King Room with Ocean View
Stayed in Feb 2024
Family
8 review
Outstanding
Posted on Feb 29, 2024
Very good and excellent
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We truly value your input as it helps us to continuously improve our services and offerings.We are delighted to hear that you had a positive experience overall. Your satisfaction is our top priority, and we are pleased that you found our hotel to be very good.If you have any further comments or suggestions for us, please do not hesitate to reach out. We are committed to ensuring that each guest has a comfortable and enjoyable stay with us.We look forward to welcoming you back in the future and providing you with another excellent experience.Warm regards,João RochaGuest Service Experience ManagerInterContinental Cascais Estoril
Guest User
Intercontinental Deluxe King Room Non smoking
Stayed in Mar 2023
Solo travelers
34 review
Outstanding
Posted on Mar 29, 2023
Big room, good sea view, good breakfast
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Guest User
Classic King Room with Garden View
Stayed in Apr 2023
Friends
18 review
Outstanding
Posted on May 15, 2023
big room with balcony
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Jason Paul
Stayed in Apr 2024
Other
Outstanding
Posted on Apr 8, 2024
Great for kids, indoor pool offset the cooler weather. Superb views of the ocean from room and restaurant. Easy and pleasant walk to Cascais
Aldo Jose Peixoto
Stayed in Jan 2024
Couples
Outstanding
Posted on Jan 6, 2024
5 star accommodations and service. Excellent breakfast. We ate at the restaurant for the special new year's eve dinner - it was excellent. We did not try the regular menu. Neighborhood is superb - 10 min walk to the center of Cascais on the walkway by the ocean.
Easy uber (25-30 min) or train (45 min) into Lisbon.
Train runs in front of the hotel, however, despite being on the second floor, the soundproofing was outstanding - could not hear the trains pass.
Rooms are updated and well appointed.
Will definitely stay here again when returning to Lisbon.
Nina
Stayed in Oct 2023
Friends
Outstanding
Posted on Oct 3, 2023
The staff is conscientious and go out of their way to assist and anticipate your needs. The location is divine and the rooms are very comfortable. The ocean views and breeze are the cherry on top!
Steve
Stayed in Sep 2023
Other
Outstanding
Posted on Sep 18, 2023
It was amazing! Sofia and Sara were awesome from day one through the entire stay! They assisted in arranging a day trip on short notice which was fantastic and arranged a schedule that was just right for us. The beach and location were perfect! Thank you everyone at the ICH for an amazing stay
jeffrey
Stayed in Sep 2023
Couples
Outstanding
Posted on Sep 14, 2023
This is a beautiful hotel situated on the boardwalk by the sea but it still has a very private feeling to it. The service, food and rooms are exceptional. After dinner last night we arrived back to the hotel and ordered a drink overlooking the sea. We really enjoyed our stay
Hans Kyrre
Stayed in Nov 2023
Other
Posted on Nov 13, 2023
Long Check inn and out times, cold water in bathroom after 0900 everyday.