Hotel Derby Merode Reviews

The apartment seemed clean, but then l found hair on the bathroom floor. Later, when I went to sleep and pulled back the duvet, there were hairs scattered on the bed. The location is good.

Room clean. Very dated but was OK as we didn't spent alot of time in it. But I would suggest increasing power sockets as there was only one and adding a air-conditioning unit. Didn't sleep both nights due to heat. Had 6 cold showers during night.

Very simple hotel, where you can stay for two days, but it is very noisy, there is a lot of light, an elevator that only fits two people and is not good, and the breakfast is very poor and scarce... the only good thing is that the metro is right next door. I can't add anything else.

The advantages of the hotel are its location. Close to transport, cafes, shops, attractions. Polite staff. Comfortable beds in the room. Breakfast for 9 euros. Sufficient number of towels. Disadvantages: cigarette smell through the ventilation, stained bedspread, one socket in the room, no heating, the room was cold (October after all).

Nothing to say, everything was perfect. Very practical to leave the key when you go out.

Close to the station, major tourist attractions can be easily reached by metro. Also, there is a restaurant next door, so the location is very good. However, the walls were thin, so I couldn't get a good night's rest because of the loud noises from neighbors coming and going and the cleaning on the floor above at 8am.

For Brussels prices and what it is, it's not bad. Could be improved but convenient

This hotel can be said to be one of the few very satisfactory hotels in my entire trip to Europe. There is a train station downstairs from the hotel. The transportation is very convenient. It is only a few stops away from Brussels Square. There are many restaurants downstairs, transportation and Food and drinks are very convenient, and the most important thing is that the room has a balcony. The view from the window is really beautiful, and the front desk service is also very good. Although it is required to hand the key to the front desk when going out to play, it actually does not matter about safety. If I have the opportunity to go to Brussels again, I will stay there again.

Great hotel for a short stay.

Affordable rooms are generally good, the traffic is very convenient, the subway station is downstairs, the 24-hour front desk, you can't take the key out of the hotel, you have to ask the front desk every time, the windows are a bit small, everything else is good👍

In short, a dump for €170 per night (regardless of the rate they advertise). Long version: I checked into a 5th floor room at just after 2pm in mid-October. The only window, which opened to the roof, was open and it was about 10C outside and maybe 15C in the room - too cold to be comfortable. I noticed the smell of sewage. I’m tall, so I looked out the open roof window and could see a sewer roof vent about one meter from the open window. I immediately closed the window and turned on the radiator to “4” (full on) to warm the room up. 15 minutes after, I could smell mold or mildew in the room, possibly from the carpet - hence the open window. I attempted to work on my laptop but the Wi-Fi dropped out every 10-15 minutes. I tried 4 different Wi-Fi’s in the hotel and had the same problems. After 30 minutes, I checked the radiator - stone cold. I went back to the front desk and described the Wi-Fi problem. Response - “nothing I can do but I called the IT guy.” Fair enough. I asked about there being no heat in the room. Response “ give it an hour or two.” I left to explore a bit and had dinner. I returned at 8pm. Different guy at the front desk. Still no Wi-Fi with a stable connection. Still no room heat, and it was getting colder outside and in the room. I went back to the front desk. Responses were “I’ll get the IT guy to fix the Wi-Fi” and “give the radiator an hour or two to warm up”. I replied that I had given the radiator over 4 hours to warm up and the supply lines to the radiator were cold. I asked to be moved to a room with heat and and he said “nothing I can do”. I asked for them to check the furnace and they had nobody who could do that. Perhaps heat was out for the entire hotel and they were still booking and charging rooms on a cold October day. Who knows? I checked out (or attempted to) at 10 pm same day and requested a full refund. They had charged me a full three nights stay immediately upon check-in for a dingy, smelly hotel room without heat in late Autumn. In the end, they refused to refund any of the stay despite not being able to provide a heated room in mid-October in Brussels. What a dump. Save your money. There is a decent hotel 3 blocks away with both Wi-Fi and working room heat.