To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(110)
Positive reviews(10)
Reviews with photos/video(1)
Guest User
Classic double Room
Stayed in Aug 2023
Travel with friends
3 review
3.0/5
Posted on Sep 2, 2023
I was expected for more, as is an exclusive hotel
kids crying at the breakfast and parenting doing nothing
the rooms need more cleaning, too much dust
reception service poor
add Thomas
Classic Family Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Lovely experience having tried the Rougemont. Lovely pool, polite staff. Didn’t try the food but it smelled incredible.
Thanks for a top class stay.
Anonymous User
Classic Family Room
Stayed in Dec 2022
Couples
1 review
3.5/5
Posted on Dec 5, 2022
Doesn’t have any toothpaste or the necessary items for hygiene
Guest User
Classic Room
Stayed in Mar 2023
Business travelers
6 review
4.7/5
Amazing
Posted on Mar 29, 2023
A lovely hotel however the staff were not very helpful especially at breakfast. The room was great bathroom amazing only issue was breakfast at £15.50 it’s very pricey for what’s on offer
tracy
Classic Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 8, 2023
A absolutely beautiful place And the stuff are amazing
Guest User
Classic Family Room
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 16, 2022
Stayed here for the first time
Lovely entrance
Helpful reception staff
Clean room
Nice shower room
Complimentary water
Nespresso coffee, tea and biscuits
Used the pool which is a good size
Again helpful staff
Ended up staying for breakfast which had everything you could want .
Cooked breakfast
Fresh fruits salad
Fresh juices
Pastries
Overall really good stay
Will use it again when in Exeter
& also checking out other mercure hotels
tariq
Classic Room
Stayed in Mar 2022
Business travelers
15 review
4.0/5
Very Good
Posted on Mar 27, 2022
Everything is nice the only thing which needs improvement is the cleaning side of it . The toilets got mold thr carpets are ripped
Guest User
Classic double Room
Stayed in Mar 2022
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2022
Great location, near to the town centre and cathedral.
Good breakfast.
Room a bit tired!
Guest User
Classic Room
Stayed in May 2022
Couples
1 review
4.7/5
Amazing
Posted on May 15, 2022
Nice hotel good warm pool,good location
Guest User
Classic Room
Stayed in Jul 2024
Booked for others
3 review
4.2/5
Very Good
Posted on Jul 18, 2024
The room is small but clean, the front desk staff are very friendly