Courtyard Hotels in Fairfield

I read a lot of the reviews before I booked this hotel and after staying here for two weeks it makes me question if some of the positive reviews were from people who actually stayed here. First, the air conditioning did not work. It would kick on and off constantly during the two week stay. I asked the front desk to send someone up to look at it, but it was never fixed. This is a common issue with several reviews for this hotel. The refrigerator is a small 18” by 18” and it’s placed directly on the floor. So if you want to put something in or get something out you’ll have to lay on the floor to do it. Impossible for elderly people to do this let alone someone very young. No internet access in the room. Does not matter if you have a code or are hotel loyalty member, it does not connect. The mattresses is wore out. My wife and I flipped it, but it did not make it ant better. The elevator is extremely small and slow. There is only one elevator to access the guest floors and it’s frustratingly slow. The positives, the staff is nice, parking is adequate and the location is centralized. Service of the rooms is only ever other day and you have to request new towels if you want them. So I stayed there on business for two weeks, I wish I could have stayed at another hotel but the company I worked for booked it here so I had no option. If I did, I would have gladly paid more to have a nicer hotel all the way around. It was a very disappointing experience and I would not stay here again. My advice: do your homework before you stay at this property, Marriott’s are generally not this bad, but this particular hotel needs to be updated very badly.