Verified traveler
February 24, 2024
Customer service is horrible. They are not helpful. There is a smell of pee everywhere you go. This is a pet friendly hotel, so that would explain the smell. The room is nice. Feels like an apartment. Beware, your keycard may not work at some exterior doors. Lastly, you will not receive a refund on your nights if you have to leave early. Additionally, the manager is rarely available to discuss any issues, such as early departure.